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Elsevier

Books in Business management and accounting

Our Business, Management, and Accounting titles are essential reading for students and professionals, and cover a range of foundational and advanced topics across actuarial science, quantitative assets management and investment modelling, business venturing, business law, and human resource management, among other topics

  • Advances in International Accounting

    • 1st Edition
    • Volume 17
    • J. Timothy Sale
    • English
    Advances in International Accounting is a refereed, academic research annual, that is devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide. Advances in International Accounting welcomes traditional and alternative approaches, including theoretical research, empirical research, applied research, and cross-cultural studies.

  • Value Creation from E-Business Models

    • 1st Edition
    • Wendy Currie
    • English
    Value Creation from E-Business Models provides a thorough analysis of what constitutes an e-business model. Unlike many e-business books available, this text draws together theoretical and empirical contributions from leading academic scholars in the field of management information systems. Divided into four parts, E-Business Models and Taxonomies; E-Business Markets; E-Business Customer Performance Measurement; and E-Business Vendor Applications and Services, this book is the critical dissection of E-Business that today's academic community needs.

  • Management Accounting- Case Study May 2004 Exam Q&As

    • 1st Edition
    • English

  • Money Laundering: business compliance

    • 1st Edition
    • Stuart Bazley + 1 more
    • English
    Money Laundering: Business Compliance is a timely and user-friendly manual that shows you how to comply fully and effectively with the Money Laundering Regulations 2003. In the drive to halt funding terrorist activity, control of money laundering activity has risen high on the government’s agenda. The Money Laundering Regulations 2003 expand the regulator’s already wide powers. Failure to comply with anti-money laundering provisions prevents businesses functioning properly, carries severe financial penalties and can result in serious criminal sanctions. Using flowcharts, diagrams, checklists and bullet points, this book explains how you can spot activities that must be reported. It alerts you to when and how you must report and to do so within minimum business interruption; demonstrates how to ensure compliance with the regulatory framework; gives details on correct training procedures; tells you how to avoid falling foul of the stringent rules against tipping off; and arms you with the knowledge to avoid the pitfalls. With its uniquely practical approach and hands-on guidance, the book should be the first port of call for all those wanting to understand the regulations and the guidance notes. This book is essential reading for MLROs, directors, compliance officers, risk officers, finance directors and accountants, company secretaries and all those within the regulated sector.

  • The Real Life Guide to Accounting Research

    A Behind-the-Scenes View of Using Qualitative Research Methods
    • 1st Edition
    • Christopher Humphrey + 1 more
    • English
    The Real Life Guide to Accounting Research goes behind the more official presentations and accounts of research methods to explore the lived experiences, joys and mistakes of a wide range of international researchers principally working in the fields of accounting and finance, but also in management, economics and other social sciences. The authors of the articles in this book address a wide range of issues and obstacles that they have confronted at various stages in their respective research careers. In reflecting on their personal experiences, they provide practical guidance on how to overcome the types of problems that typically confront academic researchers in their day-to-day work.

  • Web Services

    Theory and Practice
    • 1st Edition
    • Anura Guruge
    • English
    This is a soup-to-nuts reference guide on all aspects of Web Services - where Web Services is a fast emerging set of Internet-specific middleware technology to further promote the growth of all aspects of e-business via standardization, collaboration and "franchising." This book is best characterized as an executive brief for IT and senior management rather than a nuts-and-bolts technical guide for portal implementers. Think of it as the "Cliffs Notes on Web Services." Given this audience, the book consistently focuses on business needs, value propositions, ROI, proven solutions and actual examples of current implementations. Each chapter also ends with a 10-item "Q&A" section that consolidates and summarizes the information discussed in the chapter. The book is illustrated with detailed technical diagrams, includes lots of arresting subtitles and contains many bullet lists and tables to facilitate (and encourage) productive skimming.Decision makers - the intended readership for this book - gain increasing comfort and confidence as they get into the book that they are getting to see all facets of the issues, on a consistent basis, and that they will not be blind-sided at meetings by people asking 'difficult' questions. At the end of each chapter, Guruge summarizes and reinforces key points, allowing the reader to skim through the topics for crucial information. The book also leverages living outside resources and ensures that the readership always has ready and consistent access to any and all terms, definitions and concepts they might not be familiar with.

  • Financial Reporting International Standards November 2003 Q&As

    • 1st Edition
    • English
    Examiners, lecturers and students know that practice is vital to exam success, so why not test your knowledge with these useful books?

  • Financial Accounting Fundamentals November 2003 Exam Q&As

    • 1st Edition
    • English
    Examiners, lecturers and students know that practice is vital to exam success, so why not test your knowledge with these useful books?

  • Profile of the International Membrane Industry - Market Prospects to 2008

    • 3rd Edition
    • K Sutherland
    • English
    The definitive guide to the international membrane industry. Will help you to keep track of the major issues affecting the fast growing membrane market Will enable you to identify new business opportunities Includes Market forecasts, commentary and analysis supported by primary research Completely revised and updated, the 3rd edition of Profile of the International Membrane Industry - Market Prospects to 2008 reviews the markets, technological trends and major manufacturers of industrial membranes. We have drawn on the expertise from our existing portfolio, Membrane Technology newsletter and Filtration & Separation magazine to bring you vital information, analyses and forecasts that cannot be found anywhere else.The report covers all industrial applications involving both liquid and gas separation, including: Microfiltration Ultrafiltration Reverse osmosis and nanofiltration All other membrane separations The study deals with all kinds of separating media that are now accepted as membranes, whether they are polymeric, ceramic, metallic or liquid. In broad terms the study covers microfiltration, ultrafiltration, reverse osmosis and nanofiltration and all other membrane separations. Profile of the International Membrane Industry covers the structure of the industry, highlighting developments, identifying future trends, and looking at recent mergers and acquisitions in the sector. Market estimates and forecasts to 2008, by region and membrane type, are presented along with an analysis of the main end-user markets for industrial membranes, and a technology overview. Forty leading international membrane manufacturers are profiled. A directory of membrane manufacturing companies is also included.

  • Research in Organizational Behavior

    • 1st Edition
    • Volume 25
    • Roderick M Kramer + 1 more
    • English
    This volume celebrates the first quarter century of publishing Research in Organizational Behavior. From its inception, Research in Organizational Behavior has striven to provide important theoretical integrations of major literatures in the organizational sciences, as well as timely examination and provocative analyses of pressing organizational issues and problems. In keeping with this tradition, the current volume offers an eclectic mix of scholarly articles that address a variety of important questions in organizational theory and do so from a diverse range of disciplinary perspectives and theoretical orientations. A number of the chapters also directly engage contemporary events and dilemmas of considerable importance.

  • Advances in Accounting

    • 1st Edition
    • Volume 20
    • Philip M J Reckers
    • English
    Now in its 20th edition, "Advances in Accounting" continues to provide an important forum for discourse among and between academic and practicing accountants on issues of significance to the future of the discipline. Emphasis continues to be placed on original commentary, critical analysis and creative research - research that promises to substantively advance our understanding of financial markets, behavioral phenomenon and regulatory policy. Technology and aggressive global competition have propelled tremendous changes over the two decades since AIA was founded. A wide array of unsolved questions continues to plague a profession under fire in the aftermath of one financial debacle after another. This volume of "Advances in Accounting" includes articles reflective of recent economic distress: articles on the effects of post bankruptcy financial reporting, measurement of decline in earnings persistence, re-estimations of bankruptcy prediction models, and an understanding of new assurance needs. It also looks at trends of significance to academics (trends in research and dissertations focus) and practitioners (trends in IS audits). With this 20th volume, "Advances in Accounting" makes a new commitment to the global arena by introduction of an International Section and a new international associate editor. As never before, the accounting profession is seeking ways to reinvent itself and recapture relevance and credibility. AIA likewise continues to champion change through this revised global editorial commitment.

  • Intellectual Capital

    Measuring the Immeasurable?
    • 1st Edition
    • Anthony Wall + 2 more
    • English
    Intellectual Capital investigates how companies throughout Ireland are measuring their intellectual capital assets and how their efforts compare to those of the leading exponents of intellectual capital. This report: * includes a survey of twenty-eight Irish companies * highlights the importance of intellectual capital within the new economy * defines the role of the management accountant in the area of intellectual capital The authors conclude there is a recognition of intellectual capital and its measurement in Irish companies, but acknowledge the masurement and practices appear to be taking place in isolation rather than forming part of an overall intellectual capital management strategy.

  • Successful Foreign Acquisitions

    The Pivotal Role of the Management Accountant
    • 1st Edition
    • Tony Appleyard + 1 more
    • English
    Successful Foreign Acquisitions investigates two cross-border acquisitions with the aim of looking at the role of management accounting in the process and drawing useful lessons about the acquistion and integration process for practioners. The authors: *identify the acquisition strategy and examine its added value *evaluate the strategy in both cultural and economic terms *consider the required management control systems needed to implement the strategy and compare this with the actual control systems used * review what performance measures would be needed to encourage managers to deliver and compare these with the actual measures introduced * consider how environmental and cultural differences impact on this process

  • Advances in International Accounting

    • 1st Edition
    • Volume 16
    • J. Timothy Sale
    • English
    This is a refereed, academic research annual, devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide.

  • RAPID Value Management for the Business Cost of Ownership

    Readiness, Architecture, Process, Integration, Deployment
    • 1st Edition
    • Andrew Wigodsky
    • English
    The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.

  • Semantics in Business Systems

    The Savvy Manager's Guide
    • 1st Edition
    • Dave McComb
    • English
    Semantics in Business Systems begins with a description of what semantics are and how they affect business systems. It examines four main aspects of the application of semantics to systems, specifically: How do we infer meaning from unstructured information, how do application systems make meaning as they operate, how do practitioners uncover meaning in business settings, and how do we understand and communicate what we have deduced? This book illustrates how this applies to the future of application system development, especially how it informs and affects Web services and business rule- based approaches, and how semantics will play out with XML and the semantic Web. The book also contains a quick reference guide to related terms and technologies. It is part of Morgan Kaufmann's series of Savvy Manager's Guides.

  • National Reforms in European Gas

    • 1st Edition
    • M. Arentsen + 1 more
    • English
    Focussing on the change and development of national gas markets in Europe, this book provides an overview, analysis and comparison of recent dynamics in several national gas markets, at a time of very rapid change within this industry. This overview provides a better understanding of current events and future evolution in the European gas business.What can be expected at the European level given the recent trends and dynamics in national gas markets in Europe? How did countries respond to the EU gas directive and why? What are the important barriers to a harmonised European gas market from the perspective of national developments? This book tackles these and related questions.Written by experts across the field of energy policy and reform, this publication will be an invaluable resource for social scientists studying the ongoing reform process in energy markets as well as industry analysts, consultants, policy makers and utility companies worldwide.

  • Business Intelligence

    The Savvy Manager's Guide
    • 1st Edition
    • David Loshin
    • English
    Business Intelligence describes the basic architectural components of a business intelligence environment, ranging from traditional topics such as business process modeling, data modeling, and more modern topics such as business rule systems, data profiling, information compliance and data quality, data warehousing, and data mining. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager's Guide series.

  • Research in Accounting Regulation

    • 1st Edition
    • Volume 16
    • Gary Previts
    • English

  • Challenge of Management Accounting Change

    • 1st Edition
    • John Burns + 2 more
    • English
    The implementation of management accounting change constitutes much more than the selection of what may be perceived as being 'optimal' accounting systems and techniques, followed by a 'technical' process of implementation. Selecting and implementing the 'right' accounting systems and techniques and the technical aspects of implementation are important, but change implementation and change management also involves important behavioural and cultural issues that must be understood and addressed. The main focus of The Challenge of Management Accounting Change is on understanding the processes involved in the implementation of management accounting change and the complexities of, and difficulties involved in, changing management accounting systems, techniques and roles in the UK. This book outlines a framework for interpreting and understanding management accounting change as an on-going process and a range of case studies are used to illustrate both successful and unsuccessful implementations, drawing out the various lessons that can be learned and suggesting some pointers for those embarking on a programme of management accounting change.

  • Internet Security

    A Jumpstart for Systems Administrators and IT Managers
    • 1st Edition
    • Tim Speed + 1 more
    • English
    Internet Security incorporates not only the technology needed to support a solid security strategy but also those policies and processes that must be incorporated in order for that strategy to work.New methods of breaking into corporate networks are resulting in major losses. This book provides the latest information on how to guard against attacks and informs the IT manager of the products that can detect and prevent break-ins. Crucial concepts such as authentication and encryption are explained, enabling the reader to understand when and where these technologies will be useful. Due to the authors' experiences in helping corporations develop secure networks, they are able to include the newest methods for protecting corporate data.

  • Call Center Operation

    Design, Operation, and Maintenance
    • 1st Edition
    • Duane Sharp
    • English
    Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call center case studies, describing a number of successful call center strategies and best practices, selected from various business sectors - financial, retail, healthcare, travel, technology, and others. These case studies provide useful guidelines based on successful corporate call centers that will guide you in establishing and maintaining the most effective call center operation for your enterprise.

  • Field Guide to Appropriate Technology

    • 1st Edition
    • Barrett Hazeltine + 1 more
    • English
    Field Guide to Appropriate Technology is an all-in-one "hands-on guide" for nontechnical and technical people working in less developed communities. It has been developed and designed with a prestigious team of authors, each of whom has worked extensively in developing societies throughout the world. This field guide includes: Step-by-step instructions and illustrations showing how to build and maintain a vast array of appropriate technology systems and devices Unique coverage on healthcare, basic business and project management, principles of design, promotion, scheduling, training, microlending, and more Teachers, doctors, construction workers, forest and agricultural specialists, scientists and healthcare workers, and religious and government representatives will find this book a first source for advice

  • Dividend Policy

    Theory and Practice
    • 1st Edition
    • George Frankfurter + 2 more
    • English
    Dividend Policy provides a comprehensive study of dividend policy. It explores the puzzle presented by dividends: irrational and subject to fashion, yet popular and desirable, they remain a priority among managers, even while perceived as largely symbolic. After exploring the history of dividend payments, from the emergence of the modern corporation to current perspectives, it traces the evolution of academic models on dividend policy. Here the authors review models of symmetric and asymmetric information before analyzing academia's accomplishments in solving the dividend puzzle. Related subjects, such as valuation and wealth distribution, round out the authors' presentation about new ways to think about one of the most intriguing subjects in financial economics. The book is recommended for professors and students in departments of finance and business, corporate finance staff, and financial regulators.

  • Business Process Change

    A Manager's Guide to Improving, Redesigning, and Automating Processes
    • 1st Edition
    • Paul Harmon + 1 more
    • English
    Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is a part of his or her job.In the wake of the dot-com collapse, managers are trying to figure out how they can take advantage of email, the Internet, and the Web to improve their business process. At the same time, managers are interested in developing business process architectures and measurement systems that align business processes with corporate goals. Managers face many options in approaching these problems. Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade.

  • Research in Organizational Behavior

    • 1st Edition
    • Volume 24
    • Barry Staw + 1 more
    • English
    The chapters in this collection address a variety of concerns in organizational theory, ranging from the evolution of organizations and cross-cultural analyses of managerial behavior to the micro-sociology of knowledge brokering within organizations and the etiology of organizational messes. Swaminathan, examines resource partitioning theory, an important theoretical perspective in population ecology. The next three chapters, broadly construed, address issues of organizational innovation, learning, and adaptation in complex environments. The next contribution, by John Carroll, Jenny Rudolph, and Sachi Hatakenaka examines how high-hazard organizations learn from experience. As with all organizations, high-hazard organizations such as nuclear power plants and chemical plants attempt to learn from experience in order to improve performance and, of course, to avoid catastrophic failure. Unlike many other kinds of organizations, however, failure to learn from prior experience-especiall... with respect to learning effectively from errors and mishaps-can prove extremely costly and even fatal. Hence, these organizations must balance between learning and control, and must do so under conditions of considerable oversight and scrutiny. provocative analysis of the role disorganization plays in organizational life. The two following chapters in this volume provide important overviews of theory and research on classic phenomena within organizational theory, followed by original theoretical syntheses. Robert Baron's chapter then undertakes a fresh and useful examination of the burgeoning literature on entrepreneurship and the two final chapters in the volume examine essential issues related to our understanding of organizations and the cultural environments in which they are embedded.

  • Relationship and Resource Management in Operations

    • 1st Edition
    • David Loader
    • English
    'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide.

  • Socially Responsible IT Management

    • 1st Edition
    • Michael Erbschloe
    • English
    Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information technology. By responsibly managing security threats, protecting individual privacy, reducing hazardous waste, and minimizing other negative effects on IT staff and computer users, as well as ordinary citizens around the world, IT professionals can benefit the society at large and reap rewards for their own organizations as well.Scandals at Enron, Andersen, Sotheby's and Christie's, Merrill Lynch, and Tyco are fueling a crisis of confidence in business. Regulators, voters, investors, customers, and employees are demanding that businesses be more socially responsible. Rhetoric is not enough, all organizations need to demonstrate that they are living up to social expectations. Erbschloe shows managers how to take charge of key aspects of their IT operations and follow a morally, ethically, and legally correct path to success.

  • Elsevier's Dictionary of Advertising

    In English, German, French and Russian
    • 1st Edition
    • S.G. Manoilova + 1 more
    • English
    The dynamic business of advertising is quite fascinating as it encompasses an eclectic diversity of fields and activities. Spanning from matters of budgeting, discounts and commissions to creativity, the art of words and images, it communicates to consumers a viable, marketable message. To cover such a diverse spectrum, this dictionary provides the users with terminology from the various spheres that interact to form the ever-expanding vocabulary of modern advertising: marketing and market research, creativity (graphic design, text writing and concept development, photography and film-making basics), media, prepress and typography. This dictionary will be of good use to students of advertising, advertising professionals (account executives, graphic designers, copywriters, media planners etc.), as well as to a wide range of business people.

  • Advances in International Accounting

    • 1st Edition
    • Volume 15
    • J. Timothy Sale
    • English
    This is a refereed, academic research annual that is devoted to publishing articles about advancements of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations as well as their effect on the education of professional accountants worldwide.

  • New Marketing

    • 1st Edition
    • Malcolm McDonald + 1 more
    • English
    The New Marketing presents a comprehensively revised blueprint for the marketing process developed by Malcolm McDonald and Hugh Wilson to address second-generation changes brought about by technological development and the associated 'information revolution'. Built around the leading concept of a value exchange with customers, it provides essential advice on how to harness the latest technology and incorporate it effectively into marketing practice.The premise driving the new thinking in this book is that the early stand-alone experimentation with new marketing channels is over for many organizations. The key now is the total integration of new techniques and technologies within the wider marketing process. e-Commerce and CRM, for instance, no longer stand alone as something to plan for separately. Instead, the core processes of marketing need to take account of e-commerce and other IT-enabled channels such as call centres. This development has meant important new steps in decision making for marketers, who now have to choose the channels which are most appropriate for certain tasks and how they should be integrated to maximise customer value. The book focuses on: · How marketing must integrate the interactive environment from the outset· How the choice of channels changes the offer as well as the customer contact · How the marketing manager's role must change Having worked on e-commerce and CRM strategy with a range of major companies over the last four years, the authors have developed tools and frameworks to fill these gaps in traditional marketing. The New Marketing draws heavily on this direct practical experience, and offers the ideal guide to tailoring your marketing strategy to the demands and opportunities of the 21st century marketplace.

  • Report Writing in Business

    • 2nd Edition
    • Trevor Bentley
    • English
    Report writing is an essential part of business life and if you can effectively communicate your ideas you are likely to reap the rewards. This new edition, extensively rewritten and updated, aims to provide you with a comprehensive, clear, brief and relevant set of guidelines for writing effective reports. The key to effective report writing is to be able to communicate a message in a way that enables the reader to understand it in exactly the way it was intended. To achieve this the writer needs to be able to produce information in a clear, concise and readable way to deliver a message without the danger of ambiguity or misinterpretation. Guidance and examples are given. This book is aimed at business managers as well as students of management who need to write reports for distribution within their organisations. Reading this book will present you with the knowledge to modify your own personal report style and approach.

  • Financial Institutions and Corporate Governance

    A Dynamic Model of Corporate Governance
    • 1st Edition
    • J. Holland
    • English
    This report describes a detailed model of the private corporate governance role of financial institutions and how this role is related to public corporate governance processes.The report begins by illustrating the private, implicit corporate governance process of financial institutions during good corporate performance. The second half of the report outlines a dynamic, five staged model of fund managers (FM) corporate governance influence.

  • Cost Control

    A Strategic Guide
    • 1st Edition
    • David Doyle
    • English
    The current economic climate has meant that cost control is firmly back on the corporate agenda. This edition maintains that all too often, costs are cut in a way that is actually detrimental to the company in the short and long-term. The author highlights and examines the many pitfalls managers face, and suggests a more flexible model which will offer stability and sustainability in the modern global marketplace. Getting maximum results out of organisational resources while minimising costs will continue to rank as one of the main strategic issues facing managers for many generations to come.

  • Environmental Cost Accounting

    An Introduction and Practical Guide
    • 1st Edition
    • Rupert Howes
    • English
    Environmental Cost Accounting provides an introduction to the dynamic subject of corporate environmental accounting. It outlines the business case and rationale for engaging in environmental accounting. It also illustrates how leading UK companies are already adding value and reducing risk through the use of innovative environmental accounting techniques and methodologies. The second part of the book presents an environmental accounting tool kit which focuses on external cost accounting. The methodology detailed in this section provides a tool to estimate the environmental sustainability of a company's activities and operations. The methodology presented has been developed by the sustainable development organisation Forum for the Future, a UK registered charity, with support from the Chartered Institute of Management Accountants (CIMA).

  • CRM

    Redefining Customer Relationship Management
    • 1st Edition
    • Jeffrey Peel
    • English
    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

  • Advances in Accounting

    • 1st Edition
    • Volume 19
    • Philip M J Reckers
    • English

  • Marketing Plans

    How to prepare them, how to use them
    • 5th Edition
    • Malcolm McDonald
    • English
    Marketing Plans, Fifth Edition, is a practical, step-by-step guide to marketing planning. This international, bestselling textbook from one of the world's leading marketing experts has been thoroughly revised and carefully updated with the latest developments in e-marketing, CRM, and new planning practices. Designed as a total, student-friendly resource it features: key concepts, crucial terms, examples, headlines, marketing insights, case studies, and exercises. The book is established as essential reading for all serious professional marketers and students of marketing, both undergraduates and those on professional courses for CIM and CAM. Above all it provides a practical, hands-on approach for implementing every single concept included in the text.

  • Raising Entrepreneurial Capital

    • 1st Edition
    • John B. Vinturella + 1 more
    • English
    Raising Entrepreneurial Capital begins where entrepreneurship books leave off. This book provides a broad, high-level discussion of the financing decisions that companies must make to achieve success. With a focus on classic capital raising, the text covers the debt vs. equity decision, as well as the options available to smaller businesses. It also describes the factors that lead to rapid growth, including venture capital, IPOs, angels, incubators, and much more. Combining solid theory with practitioner's experience and insights, this book should increase student understanding of how to raise entrepreneurial capital. It explains how your company should position itself to attract private equity investment, and what steps you can take to improve your company's marketability. It includes several chapters on worldwide regional variations on forms and availability of pre-seed capital, incubators, and the business plans they create, with case-studies from Europe, Latin America, and the Pacific Rim. It also effectively differentiates between venture capital and entrepreneurial capital. This book will appeal to entrepreneurs and to students in Entrepreneurship programs, particularly entrepreneurial finance courses.

  • Research in Accounting Regulation

    • 1st Edition
    • Volume 15
    • Gary Previts
    • English

  • Making Common Sense Common Practice

    Models for Manufacturing Excellence
    • 1st Edition
    • Ron Moore
    • English
    Make more money in the manufacturing business - but not through cost-cutting and employee layoffs. This book clearly describes how you can turn common sense into common practice to achieve superior manufacturing performance and low-cost production.Presentin... the best practices of the best manufacturing companies in the world, this book presents proven models for achieving world-class performance. Using a fictional company called Beta International, the book illustrates the success and failures of the world's premier manufacturers, illustrating a stable path of growth for almost any manufacturing company.Through the experience of Beta International, you'll see how to increase uptime, lower costs, increase market share, maximize asset utilization, apply benchmarks and best practices, and improve many other aspects that ultimately raise your company's performance to the level of world-class. 'Making Common Sense Common Practice' takes a good, hard look at plant design, procurement, parts management, installation and maintenance, training and even offers a chapter on how to implement a computerized maintenance management system.In today's tough competitive markets, 'Making Common Sense Common Practice' greatly enhances your company's chance to succeed - and profit.

  • Directory Services

    Design, Implementation and Management
    • 1st Edition
    • Nancy Cox
    • English
    To optimally design and manage a directory service, IS architects and managers must understand current state-of-the-art products. Directory Services covers Novell's NDS eDirectory, Microsoft's Active Directory, UNIX directories and products by NEXOR, MaxWare, Siemens, Critical Path and others. Directory design fundamentals and products are woven into case studies of large enterprise deployments. Cox thoroughly explores replication, security, migration and legacy system integration and interoperability. Business issues such as how to cost justify, plan, budget and manage a directory project are also included. The book culminates in a visionary discussion of future trends and emerging directory technologies including the strategic direction of the top directory products, the impact of wireless technology on directory enabled applications and using directories to customize content delivery from the Enterprise Portal. Directory Services is a comprehensive and practical guide that provides organizations and consultants with a roadmap used to create the directory enabled global enterprise. To provide the reader with the core knowledge required for designing directory services, the book discusses directory fundamentals including X.500, X.509 and LDAP as well as how to cost justify, plan, budget and manage a directory project

  • Research in Organizational Behavior

    • 1st Edition
    • Volume 23
    • Barry Staw
    • English
    This 23rd volume of Research in Organizational Behavior presents papers on a variety of topics in the field of organizational behaviour, with the twin goals of consolidating prior research and breaking new theoretical ground.

  • Marketing Plans That Work

    • 2nd Edition
    • Malcolm McDonald + 1 more
    • English
    Marketing Plans That Work, Second Edition, is a practical and insightful step-by-step guide to successfully preparing and executing a marketing plan. The book combines the very best of current practice with necessary theoretical and technical background. This new edition builds on the first edition's success by including new examples, the latest techniques, and new chapters on marketing strategy and e-commerce. It also adds technology to its focus in response to today's need to enhance sustainable competitive advantage. Marketing managers and business executives developing marketing and e-business strategies, especially those integrating new marketing technologies, will profit tremendously from this book.

  • Shareholder Value - A Business Experience

    • 1st Edition
    • RoyE. Johnson
    • English
    Shareholder Value presents a powerful and useful toolkit of market-based perspectives, analytic approaches, valuation techniques, and specific financial metrics for use in everyday business life. The author helps a broad spectrum of professionals understand the salient points and real world implications of a 'value management' movement which has taken hold in many corporations in the United States and around the world. This movement is being supported by some of the major institutional investors who influence financial markets. The main goal of 'Shareholder Value' is to help working professionals grasp the concept of value 'creators' and 'destroyers', along with the implications. He also provides tools to measure the success (or failure) of major strategic and operational initiatives and enables corporate managers to understand how shareholder value is created, and then directs behaviour toward 'value-based' planning and action. Although mainly aimed at the professional market, 'Shareholder Value' will also be of use to students of business and finance as it is intended to provide a comprehensive foundation for important elements of business strategy and acquisition valuation, corporate financial analysis, capital investments, corporate financing and economic value based metrics.AUTHOR'S REVIEW:When developing this book, I strived to achieve the following: Provide the finance professional and student of finance with a comprehensive template of shareholder value concepts and techniques - geared toward use in a corporate setting Give the non-financial professional an understanding of the underpinnings and behavioural aspects of economic value management Outline and provide details of an effective process for implementing a value-based financial performance system within a corporation ...And, combine learning with enjoyable reading by presenting technical material through a story. The "story" and "characters" are unique features of Shareholder Value - A Business Experience. The reader can get an appreciation of the environment surrounding value-based management, along with challenges that arise when transitioning from traditional "accounting" performance (where earnings and earnings per share reign supreme) to "economic" performance (where cash flow and return on investment are emphasized). Characters occupying operating and staff roles have been created to represent people that those working inside companies (large, medium and small) may encounter and, also, to invoke some humour. Insights into how to function in different corporate roles can be gained by following the characters through the story.

  • Advances in International Accounting

    • 1st Edition
    • Volume 14
    • J. Timothy Sale
    • English
    This title is a refereed, academic research annual, that is devoted to publishing articles about advancements in the development of accounting and its related disciplines from an international perspective. This serial examines how these developments affect the financial reporting and disclosure practices, taxation, management accounting practices, and auditing of multinational corporations, as well as their effect on the education of professional accountants worldwide. "Advances in International Accounting" welcomes traditional and alternative approaches, including theoretical research, empirical research, applied research, and cross-cultural studies.

  • Authorities on Benchmarking

    The State of Benchmakring in UK Local Government
    • 1st Edition
    • M. Bowerman + 1 more
    • English
    This report researches what is currently being done in the name of benchmarking by local authorities. There was benchmarking activity in the local authority sector long before the idea was popularised in the private sector. Benchmarking, in the form of cost and activity comparisons, has been practiced in UK local government since the 1970s. The implementation in 1997 of Best Value, a major new policy initiative in local government, has proved catalytic and benchmarking has burgeoned. The report presents a number of case studies into the use of benchmarking including the County Council, City Council and Police Force and gives detailed conclusions and recommendations.

  • Shareholder or Stakeholder Value

    • 1st Edition
    • S. Cooper + 2 more
    • English
    This research report investigates two new approaches to the management and evaluation of performance within large UK quoted companies. The first of these is that of Value-based Management, and the second Stakeholder Value.37 interviews were carried out with senior personnel to investigate their formal and informal performance management system and superior insights were gained into the behavioral and cultural dimensions of the performance management process.

  • Management Accounting and Strategic Human Resource Management

    • 1st Edition
    • John Innes + 1 more
    • English
    This research report investigates the role of management accounting (MA) in relation to strategic human resource management (SHRM). The two main objectives of the report were:1. The existing MA information provided within the context of the SHRM process.2. Managers' and accountants' views on what role MA information could play in SHRM in future.Includes in-depth case studies of four leading-edge companies (Royal Mail, Canada Post Corporation, TDG plc, Weycan). In summary the four case studies show that management accountants contribute in many different ways to SHRM such as:Providing information for SHRM planningAnalysing HR strategiesProviding information for HR decision-makingMeasu... HR performance (financial and non-financial)Benchm... HR performance

  • The Co-ordination of Mission Statements, Objectives, and Targets in UK Executive Agencies

    • 1st Edition
    • R. Eden + 1 more
    • English
    The main objective of this report is to review the rationale and difficulties of using a highly rational model of management in the public sector, with its focus on targeting, measuring and reporting performance.It also aims to identify the degree to which the mission statement, objectives and targets in the corporate and business plans of agencies are consistent, complete and co-ordinated.Finally it sets out to identify the perceptions of chief executives of agencies in Northern Ireland with reference to the development, use and impact of mission statements, objectives, targets and performance measures.

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