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Elsevier

Books in Management information systems

Discover the latest research and practical applications in MIS, covering data analytics, cybersecurity, enterprise systems, and digital transformation. This collection supports IT professionals, managers, and researchers in leveraging technology to enhance organizational effectiveness. Emphasizing emerging trends like AI, cloud computing, and big data, these titles provide actionable insights into designing, implementing, and managing information systems that drive business innovation and resilience.

  • Encyclopedia in Operations Management

    • 1st Edition
    • Tsan-Ming Jason Choi
    • English
    Encyclopedia of Operations Management offers a comprehensive and authoritative exploration of the field of operations management. Recognizing the evolving nature of this field, this encyclopedia incorporates the latest trends, emerging technologies, and industry practices. It addresses topics such as Industry 4.0, digital transformation, sustainability, agile methodologies, and data analytics, ensuring that readers are equipped with up-to-date knowledge. Designed to cater to both students and professionals, this encyclopedia provides a wide range of knowledge, insights, and best practices for optimizing operations within diverse industries and organizations.Reader... will also find numerous case studies and examples drawn from a diverse range of industries, including manufacturing, services, healthcare, logistics, and e-commerce. These real-world illustrations enable readers to grasp the practical implications of various operations management concepts and techniques.

  • Fintech and the Remaking of Financial Institutions

    • 2nd Edition
    • John Hill
    • English
    Fintech and the Remaking of Financial Institutions, Second Edition explores the transformative potential of new entrants and innovations on business models. In its survey and analysis of Fintech, this book addresses current and future states of money and banking. It provides broad contexts for understanding financial services, products, technology, regulations, and social considerations. The second edition expands and updates topics covered in the first edition, with particular emphasis on current and expected impact of AI; maturation of crypto and consequent regulatory issues; international developments; and the continued integration of technology advances in large financial institutions. This book shows how Fintech has evolved and will drive the future of financial services. It sheds new light on disruption, innovation, and opportunity by placing the financial technology revolution in larger contexts.

  • Data Stewardship

    An Actionable Guide to Effective Data Management and Data Governance
    • 2nd Edition
    • David Plotkin
    • English
    Data stewards in any organization are the backbone of a successful data governance implementation because they do the work to make data trusted, dependable, and high quality. Since the publication of the first edition, there have been critical new developments in the field, such as integrating Data Stewardship into project management, handling Data Stewardship in large international companies, handling "big data" and Data Lakes, and a pivot in the overall thinking around the best way to align data stewardship to the data—moving from business/organizatio... function to data domain. Furthermore, the role of process in data stewardship is now recognized as key and needed to be covered.Data Stewardship, Second Edition provides clear and concise practical advice on implementing and running data stewardship, including guidelines on how to organize based on organizational/compa... structure, business functions, and data ownership. The book shows data managers how to gain support for a stewardship effort, maintain that support over the long-term, and measure the success of the data stewardship effort. It includes detailed lists of responsibilities for each type of data steward and strategies to help the Data Governance Program Office work effectively with the data stewards.

  • Data Science for Business and Decision Making

    • 1st Edition
    • Luiz Paulo Favero + 1 more
    • English
    Data Science for Business and Decision Making covers both statistics and operations research while most competing textbooks focus on one or the other. As a result, the book more clearly defines the principles of business analytics for those who want to apply quantitative methods in their work. Its emphasis reflects the importance of regression, optimization and simulation for practitioners of business analytics. Each chapter uses a didactic format that is followed by exercises and answers. Freely-accessible datasets enable students and professionals to work with Excel, Stata Statistical Software®, and IBM SPSS Statistics Software®.

  • Successes and Failures of Knowledge Management

    • 1st Edition
    • Jay Liebowitz
    • English
    Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization’s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization.

  • Cyber Security Awareness for Corporate Directors and Board Members

    • 1st Edition
    • Henry Dalziel + 1 more
    • English
    Cyber Security Awareness for Corporate Directors and Board Members is a concise overview of the cyber threat to you, your business, your livelihood, and what you need to do--especially as board members and directors of boards-- to lower the risk, reduce or eliminate liability, and protect reputation. The book details the severity of the treat to companies, and what to do as corporate directors and board members to build a defense against potential breaches.

  • Managing Your Brand

    Career Management and Personal PR for Librarians
    • 1st Edition
    • Julie Still
    • English
    Managing Your Brand: Career Management and Personal PR for Librarians sets out guidelines for developing career pathways, including options for career change and the exploration of community service, as an avenue that can provide new opportunities. The text allows librarians at all levels to maximize their talents, providing them with career planning strategies that will facilitate professional development and personal satisfaction. Early chapters provide advice and strategies to readers, with later chapters addressing working relationships, librarianship, scholarship, and other forms of service.

  • Modern Enterprise Business Intelligence and Data Management

    A Roadmap for IT Directors, Managers, and Architects
    • 1st Edition
    • Alan Simon
    • English
    Nearly every large corporation and governmental agency is taking a fresh look at their current enterprise-scale business intelligence (BI) and data warehousing implementations at the dawn of the "Big Data Era"…and most see a critical need to revitalize their current capabilities. Whether they find the frustrating and business-impeding continuation of a long-standing "silos of data" problem, or an over-reliance on static production reports at the expense of predictive analytics and other true business intelligence capabilities, or a lack of progress in achieving the long-sought-after enterprise-wide "single version of the truth" – or all of the above – IT Directors, strategists, and architects find that they need to go back to the drawing board and produce a brand new BI/data warehousing roadmap to help move their enterprises from their current state to one where the promises of emerging technologies and a generation’s worth of best practices can finally deliver high-impact, architecturally evolvable enterprise-scale business intelligence and data warehousing. Author Alan Simon, whose BI and data warehousing experience dates back to the late 1970s and who has personally delivered or led more than thirty enterprise-wide BI/data warehousing roadmap engagements since the mid-1990s, details a comprehensive step-by-step approach to building a best practices-driven, multi-year roadmap in the quest for architecturally evolvable BI and data warehousing at the enterprise scale. Simon addresses the triad of technology, work processes, and organizational/human factors considerations in a manner that blends the visionary and the pragmatic.

  • The Digital Technical Documentation Handbook

    • 1st Edition
    • Susan K. Schultz + 3 more
    • English
    The Digital Technical Documentation Handbook describes the process of developing and producing technical user information at Digital Equipment Corporation. * Discusses techniques for making user information _more effective * Covers the draft and reviewprocess, the production and distribution of printed and electronic media, archiving, indexing, testing for usability, and many other topics * Provides quality assurance checklists, contains a glossary and a bibliography of resources for technicalcommunicato...

  • Practical Knowledge Engineering

    • 1st Edition
    • Richard Kelly
    • English
    This book provides knowledge engineers with practical methods for initiating, designing, building, managing, and demonstrating successful commercial expert systems. It is a record of what actually works (and does not work) in the construction of expert systems, drawn from the author's decade of experience in building expert systems in all major areas of application for American, European, and Japanese organizations.The book features:* knowledge engineering programming techniques* useful skills for demonstrating expert systems * practical costing and metrics* guidelines for using knowledge representation techniques* solutions to common difficulties in design and implementation

  • Reliable Computer Systems

    Design and Evaluatuion
    • 2nd Edition
    • Daniel Siewiorek + 1 more
    • English
    Enhance your hardware/software reliabilityEnhanceme... of system reliability has been a major concern of computer users and designers ¦ and this major revision of the 1982 classic meets users' continuing need for practical information on this pressing topic. Included are case studies of reliablesystems from manufacturers such as Tandem, Stratus, IBM, and Digital, as well as coverage of special systems such as the Galileo Orbiter fault protection system and AT&T telephone switching processors.

  • MIT Project Athena

    A Model for Distributed Campus Computing
    • 1st Edition
    • Bozzano G Luisa
    • English
    A hands-on account of the design, implementation, and performance of Project Athena.Based on thousands of pages of reports and the author's own experience, this important book lets you in on the design, implementation, and performance of Project Athena - now a production system of networked workstations that is replacing time-sharing (which MIT also pioneered) as the preferred model of computing at MIT. The book is organized in four parts, covering management, pedagogy, technology, and administration. Appendixes describe deployment of Project Athena systems at five other schools, provide guidelines for installation, and recommend end-user policies.

  • The Small Business Computer Guide

    • 1st Edition
    • Joseph Beckman
    • English
    Anyone who needs information about computer systems for small or home businesses will find The Small Business Computer Guide to be an invaluable, thorough review of all aspects of computer systems and technology suited to small businesses.In clear, easy-to-understand language, The Small Business Computer Guide explains hardware components, software, and telecommunications, with an emphasis on productivity, efficiency, and how systems and components can be configured to best serve anindividual business' needs. Consideration is given to budgetary restraints, and Joseph S Beckman offers numerous tips and suggestions on how to put together the right system. Joseph S Beckman is a lawyer in private practice and has spent many yearsusing coputers in his legal work. He lives in Plantation, Florida.

  • Design Methods of Control Systems

    Selected Papers from the IFAC Symposium, Zurich, Switzerland, 4-6 September 1991
    • 1st Edition
    • D. Franke + 1 more
    • English
    These Proceedings contain a selection of papers presented at the first IFAC Symposium on Design Methods of Control Systems. The volume contains three plenary papers and 97 technical papers, the latter classified under 15 section headings, as listed in the contents.

  • Students' Guide to Business Computing

    • 1st Edition
    • Norman Stang + 1 more
    • English
    Students' Guide to Business Computing discusses topics concerning the use of computers in business. The book is comprised of nine chapters that define systems requirements and discuss the issues in designing a system. Chapter 1 covers the business enterprise, while Chapter 2 tackles business computers. Chapter 3 talks about initiating the systems development life cycle, and then Chapter 4 deals with determining system requirements. The book also covers systems design and choosing and using a programming language. Applications software and systems testing and implementation are also discussed. The last chapter talks about selecting business computing hardware and software. The text will be useful to entrepreneurs who want to integrate information technology into their business.

  • Information Technology Standards

    Quest for the Common Byte
    • 1st Edition
    • Martin Libicki
    • English
    This book examines information technology standards and discusses what they are, what they do, how they originate, and how they evolve.While standards are important in improving system interoperability and thereby increasing economic productivity, they are unlikely to achieve their full potential due to a variety of factors, chief of which is the politics of the standard process itself.Libicki points out that the government is not likely the best source for designing and promoting standards. He does an excellent job of breaking down many complex technical issues and presenting them in a fashion that technical people can enjoy and policy makers can understand.

  • Logistical Excellence

    It's Not Business As Usual
    • 1st Edition
    • Donald J. Bowersox
    • English
    Benefit from the practices of the best logistics managersOne of the nation's top authorities on logistics management presents a focused interpretation of research findings to help managers improve logistical competency within their organizations. Zeroing in on the best practices of successful logistic managers - and well supported by statistical evidence this handbook provides a sequential model as well as extensive coverage of Electronic Data Interchange in the logistics process. You'll find out why logistics must play an increasingly critical role in overall corporate strategy in the coming years, and why its managers must learn to better manage change. Special emphasis is placed on the development of strategic alliances to increase corporate speed and quality. Throughout the eight chapters, an action-oriented case dialogue facilitates interest and ease of reading.

  • Concise Encyclopedia of Software Engineering

    • 1st Edition
    • Volume 1
    • Derrick Morris
    • English
    This Concise Encyclopedia of Software Engineering is intended to provide compact coverage of the knowledge relevant to the practicing software engineer. The content has been chosen to provide an introduction to the theory and techniques relevant to the software of a broad class of computer applications. It is supported by examples of particular applications and their enabling technologies. This Encyclopedia will be of value to new practitioners who need a concise overview and established practitioners who need to read about the "penumbra" surrounding their own specialities. It will also be useful to professionals from other disciplines who need to gain some understanding of the various aspects of software engineering which underpin complex information and control systems, and the thinking behind them.

  • Data Stewardship

    An Actionable Guide to Effective Data Management and Data Governance
    • 1st Edition
    • David Plotkin
    • English
    Data stewards in business and IT are the backbone of a successful data governance implementation because they do the work to make a company’s data trusted, dependable, and high quality. Data Stewardship explains everything you need to know to successfully implement the stewardship portion of data governance, including how to organize, train, and work with data stewards, get high-quality business definitions and other metadata, and perform the day-to-day tasks using a minimum of the steward’s time and effort. David Plotkin has loaded this book with practical advice on stewardship so you can get right to work, have early successes, and measure and communicate those successes, gaining more support for this critical effort.

  • Business Continuity and Disaster Recovery Planning for IT Professionals

    • 2nd Edition
    • Susan Snedaker
    • English
    Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Isaac Makes Landfall in the Gulf Coast. Wildfires Burn Hundreds of Houses and Businesses in Colorado. Tornado Touches Down in Missouri. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. The new 2nd Edition of Business Continuity and Disaster Recovery for IT Professionals gives you the most up-to-date planning and risk management techniques for business continuity and disaster recovery (BCDR). With distributed networks, increasing demands for confidentiality, integrity and availability of data, and the widespread risks to the security of personal, confidential and sensitive data, no organization can afford to ignore the need for disaster planning. Author Susan Snedaker shares her expertise with you, including the most current options for disaster recovery and communication, BCDR for mobile devices, and the latest infrastructure considerations including cloud, virtualization, clustering, and more. Snedaker also provides you with new case studies in several business areas, along with a review of high availability and information security in healthcare IT. Don’t be caught off guard—Business Continuity and Disaster Recovery for IT Professionals, 2nd Edition , is required reading for anyone in the IT field charged with keeping information secure and systems up and running.

  • The Benefits and Security Risks of Web-Based Applications for Business

    Trend Report
    • 1st Edition
    • Kathleen Kotwica
    • English
    This trend report provides security executives and practitioners with an overview of the benefits of using web-based applications and tools in the workplace and their security risks. Web-based applications are being used by businesses more and more each year for purposes of improved communication with employees and customers, group collaboration, and marketing and publicity outreach. The benefits of web-based applications for business are many, but so too are the risks associated with them. Data leakage, information manipulation, malware, and authentication security are just a few of the cyber threats discussed in this report. It is critical to weigh the pros and cons of implementing a web-based application in the workplace and plan accordingly to mitigate risk. This report is a valuable resource for any security professional who is considering the adoption of a web-based application for corporate use. The Benefits and Security Risks of Web-Based Applications for Business is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

  • Using Open Source Platforms for Business Intelligence

    Avoid Pitfalls and Maximize ROI
    • 1st Edition
    • Lyndsay Wise
    • English
    Open Source BI solutions have many advantages over traditional proprietary software, from offering lower initial costs to more flexible support and integration options; but, until now, there has been no comprehensive guide to the complete offerings of the OS BI market. Writing for IT managers and business analysts without bias toward any BI suite, industry insider Lyndsay Wise covers the benefits and challenges of all available open source BI systems and tools, enabling readers to identify the solutions and technologies that best meet their business needs. Wise compares and contrasts types of OS BI and proprietary tools on the market, including Pentaho, Jaspersoft, RapidMiner, SpagoBI, BIRT, and many more. Real-world case studies and project templates clarify the steps involved in implementing open source BI, saving new users the time and trouble of developing their own solutions from scratch. For business managers who are hard pressed to indentify the best BI solutions and software for their companies, this book provides a practical guide to evaluating the ROI of open source versus traditional BI deployments.

  • Collaborative Enterprise Architecture

    Enriching EA with Lean, Agile, and Enterprise 2.0 practices
    • 1st Edition
    • Stefan Bente + 2 more
    • English
    Ever-changing business needs have prompted large companies to rethink their enterprise IT. Today, businesses must allow interaction with their customers, partners, and employees at more touch points and at a depth never thought previously. At the same time, rapid advances in information technologies, like business digitization, cloud computing, and Web 2.0, demand fundamental changes in the enterprises’ management practices. These changes have a drastic effect not only on IT and business, but also on policies, processes, and people. Many companies therefore embark on enterprise-wide transformation initiatives. The role of Enterprise Architecture (EA) is to architect and supervise this transformational journey.Unfortunatel... today’s EA is often a ponderous and detached exercise, with most of the EA initiatives failing to create visible impact. The enterprises need an EA that is agile and responsive to business dynamics. Collaborative Enterprise Architecture provides the innovative solutions today’s enterprises require, informed by real-world experiences and experts’ insights. This book, in its first part, provides a systematic compendium of the current best practices in EA, analyzes current ways of doing EA, and identifies its constraints and shortcomings. In the second part, it leaves the beaten tracks of EA by introducing Lean, Agile, and Enterprise 2.0 concepts to the traditional EA methods. This blended approach to EA focuses on practical aspects, with recommendations derived from real-world experiences. A truly thought provoking and pragmatic guide to manage EA, Collaborative Enterprise Architecture effectively merges the long-term oriented top-down approach with pragmatic bottom-up thinking, and that way offers real solutions to businesses undergoing enterprise-wide change.

  • Agile Development and Business Goals

    The Six Week Solution
    • 1st Edition
    • Bill Holtsnider + 3 more
    • English
    Agile Development and Business Goals: The Six-Week Solution is a guide for the software development process, which can be challenging, difficult, and time-consuming. This process, called the “Agile” process, is unique, and it features several aspects that distinguish it from the classical methods of software development. The book offers readers information about the design, implementation, and management of the different methods of creating world-class software. The book discusses the various reasons that the development of software is a difficult process, and it addresses how software development sometimes fails and why it seldom aligns with business needs. It further examines the risk associated with software creation and the different ways to mitigate them. This book is relevant to software development managers responsible for creating quality software products, and managing software development teams.

  • Executing Data Quality Projects

    Ten Steps to Quality Data and Trusted Information (TM)
    • 1st Edition
    • Danette McGilvray
    • English
    Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information (TM) presents a systematic, proven approach to improving and creating data and information quality within the enterprise. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. This book describes a Ten Step approach that combines a conceptual framework for understanding information quality with the tools, techniques, and instructions for improving and creating information quality. It includes numerous templates, detailed examples, and practical advice for executing every step of the approach. It allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices. The author's trademarked approach, in which she has trained Fortune 500 clients and hundreds of workshop attendees, applies to all types of data and all types of organizations.

  • Sarbanes-Oxley IT Compliance Using Open Source Tools

    • 2nd Edition
    • Christian B Lahti + 1 more
    • English
    The Sarbanes-Oxley Act (officially titled the Public Company Accounting Reform and Investor Protection Act of 2002), signed into law on 30 July 2002 by President Bush, is considered the most significant change to federal securities laws in the United States since the New Deal. It came in the wake of a series of corporate financial scandals, including those affecting Enron, Arthur Andersen, and WorldCom. The law is named after Senator Paul Sarbanes and Representative Michael G. Oxley. It was approved by the House by a vote of 423-3 and by the Senate 99-0. This book illustrates the many Open Source cost-saving opportunities that public companies can explore in their IT enterprise to meet mandatory compliance requirements of the Sarbanes-Oxley act. This book will also demonstrate by example and technical reference both the infrastructure components for Open Source that can be made compliant, and the Open Source tools that can aid in the journey of compliance. Although many books and reference material have been authored on the financial and business side of Sox compliance, very little material is available that directly address the information technology considerations, even less so on how Open Source fits into that discussion.The format of the book will begin each chapter with the IT business and executive considerations of Open Source and SOX compliance. The remaining chapter verbiage will include specific examinations of Open Source applications and tools which relate to the given subject matter.

  • Knowledge, Information and the Business Process

    Revolutionary Thinking or Common Sense?
    • 1st Edition
    • Liz Taylor
    • English
    The key focus of this book is to integrate elements of information and knowledge management, together with the business process and intellectual capital. The book questions some of the fundamental concepts and principles currently used to manage information that revolve around business processes. Specifically, it addresses the argument to more effectively evaluate the contributions of human and systems capital (which are defined) to a process, highlighting the need to make more conscious decisions about what role each will perform in the developed process.

  • Securing HP NonStop Servers in an Open Systems World

    TCP/IP, OSS and SQL
    • 1st Edition
    • XYPRO Technology XYPRO Technology Corp
    • English
    Recent corporate events have exposed the frequency and consequences of poor system security implementations and inadequate protection of private information. In a world of increasingly complex computing environments, myriad compliance regulations and the soaring costs of security breaches, it is economically essential for companies to become proactive in implementing effective system and data security measures. This volume is a comprehensive reference for understanding security risks, mitigations and best practices as they apply to the various components of these business-critical computing environments.HP NonStop Servers are used by Financial, Medical, Manufacturing enterprises where there can be no down time. Securing HP NonStop Servers in an Open Systems World: OSS, TCP/IP, and SQL takes a wide angle view of NonStop Server use. This book addresses protection of the Open Systems Services environment, network interfaces including TCP/IP and standard SQL databases. It lays out a roadmap of changes since our first book HP has made to Safeguard, elaborating on the advantages and disadvantages of implementing each new version. Even the security aspects of managing Operating System upgrades are given attention. Auditors, security policy makers, information security administrators and system managers will find the practical information they need for putting security principles into practice to meet industry standards as well as compliance regulations.

  • Business Continuity and Disaster Recovery for InfoSec Managers

    • 1st Edition
    • John Rittinghouse PhD CISM + 1 more
    • English
    Every year, nearly one in five businesses suffers a major disruption to its data or voice networks or communications systems. Since 9/11 it has become increasingly important for companies to implement a plan for disaster recovery. This comprehensive book addresses the operational and day-to-day security management requirements of business stability and disaster recovery planning specifically tailored for the needs and requirements of an Information Security Officer. This book has been written by battle tested security consultants who have based all the material, processes and problem- solving on real-world planning and recovery events in enterprise environments world wide.John has over 25 years experience in the IT and security sector. He is an often sought management consultant for large enterprise and is currently a member of the Federal Communication Commission's Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity, working in the Voice over Internet Protocol workgroup. James has over 30 years experience in security operations and technology assessment as a corporate security executive and positions within the intelligence, DoD, and federal law enforcement communities. He has a Ph.D. in information systems specializing in information security and is a member of Upsilon Pi Epsilon (UPE), the International Honor Society for the Computing and Information Disciplines. He is currently an Independent Consultant.

  • IM Instant Messaging Security

    • 1st Edition
    • John Rittinghouse PhD CISM + 1 more
    • English
    There is a significant need for a comprehensive book addressing the operational and day-to-day security management requirements. IM, used in enterprise networks can easily be reconfigured and allow for potentially nonstop exposure; they require the level of security be scrutinized carefully. This includes inherent security flaws in various network architectures that result in additional risks to otherwise secure converged networks. A few books cover components of the architecture, design, theory, issues, challenges, and recommended policies for IM security, but none of them address IM issues in a manner that is useful for the day-to-day operations and management of enterprise networks. IM Security is intended to bridge this gap. There are no current books that cover components of the architecture, design, theory, issues, challenges, and recommended policies for IM security. No book we know of addresses IM security in a manner useful for day-to-day operations and management of IM-capable networks in today’s corporate environment.

  • Innovation Happens Elsewhere

    Open Source as Business Strategy
    • 1st Edition
    • Chris Meyer + 2 more
    • English
    It's a plain fact: regardless of how smart, creative, and innovative your organization is, there are more smart, creative, and innovative people outside your organization than inside. Open source offers the possibility of bringing more innovation into your business by building a creative community that reaches beyond the barriers of the business. The key is developing a web-driven community where new types of collaboration and creativity can flourish. Since 1998 Ron Goldman and Richard Gabriel have been helping groups at Sun Microsystems understand open source and advising them on how to build successful communities around open source projects. In this book the authors present lessons learned from their own experiences with open source, as well as those from other well-known projects such as Linux, Apache, and Mozilla.

  • Strategies for Growth in SMEs

    The Role of Information and Information Sytems
    • 1st Edition
    • Margi Levy + 1 more
    • English
    Strategies for Growth in SMEs explores for the first time the role of information and information systems (IS) concepts in small and medium-sized enterprises (SMEs). Most IS research focuses on large firms, yet the majority of firms in most economies are SMEs. The book considers the applicability of IS theory and practice to SMEs and develops new theories that are relevant to these firms.Composed of 6 sections, it covers, amongst other things; the nature of SMEs, the background to IS, and SMEs' use of IS, issues of IS strategy and planning in SMEs, the way that firms can transform through use of IS, evaluation, IS flexibility, business process re-engineering, resource-based strategy and knowledge management, the appropriateness of existing theories and the development of new models to address SME-specific issues. The final section of the book reviews the learning in the previous chapters and poses future agendas for research.Written by two of the leading figures in the field, this book will be essential reading for researchers in IS and SMEs, students on entrepreneurship or IS courses, and others that focus on SMEs.

  • Physical Security for IT

    • 1st Edition
    • Michael Erbschloe
    • English
    The physical security of IT, network, and telecommunications assets is equally as important as cyber security. We justifiably fear the hacker, the virus writer and the cyber terrorist. But the disgruntled employee, the thief, the vandal, the corporate foe, and yes, the terrorist can easily cripple an organization by doing physical damage to IT assets. In many cases such damage can be far more difficult to recover from than a hack attack or malicious code incident. It does little good to have great computer security if wiring closets are easily accessible or individuals can readily walk into an office and sit down at a computer and gain access to systems and applications. Even though the skill level required to hack systems and write viruses is becoming widespread, the skill required to wield an ax, hammer, or fire hose and do thousands of dollars in damage is even more common. Although many books cover computer security from one perspective or another, they do not thoroughly address physical security. This book shows organizations how to design and implement physical security plans. It provides practical, easy-to-understand and readily usable advice to help organizations to improve physical security for IT, network, and telecommunications assets.

  • Value Creation from E-Business Models

    • 1st Edition
    • Wendy Currie
    • English
    Value Creation from E-Business Models provides a thorough analysis of what constitutes an e-business model. Unlike many e-business books available, this text draws together theoretical and empirical contributions from leading academic scholars in the field of management information systems. Divided into four parts, E-Business Models and Taxonomies; E-Business Markets; E-Business Customer Performance Measurement; and E-Business Vendor Applications and Services, this book is the critical dissection of E-Business that today's academic community needs.

  • Web Services

    Theory and Practice
    • 1st Edition
    • Anura Guruge
    • English
    This is a soup-to-nuts reference guide on all aspects of Web Services - where Web Services is a fast emerging set of Internet-specific middleware technology to further promote the growth of all aspects of e-business via standardization, collaboration and "franchising." This book is best characterized as an executive brief for IT and senior management rather than a nuts-and-bolts technical guide for portal implementers. Think of it as the "Cliffs Notes on Web Services." Given this audience, the book consistently focuses on business needs, value propositions, ROI, proven solutions and actual examples of current implementations. Each chapter also ends with a 10-item "Q&A" section that consolidates and summarizes the information discussed in the chapter. The book is illustrated with detailed technical diagrams, includes lots of arresting subtitles and contains many bullet lists and tables to facilitate (and encourage) productive skimming.Decision makers - the intended readership for this book - gain increasing comfort and confidence as they get into the book that they are getting to see all facets of the issues, on a consistent basis, and that they will not be blind-sided at meetings by people asking 'difficult' questions. At the end of each chapter, Guruge summarizes and reinforces key points, allowing the reader to skim through the topics for crucial information. The book also leverages living outside resources and ensures that the readership always has ready and consistent access to any and all terms, definitions and concepts they might not be familiar with.

  • RAPID Value Management for the Business Cost of Ownership

    Readiness, Architecture, Process, Integration, Deployment
    • 1st Edition
    • Andrew Wigodsky
    • English
    The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.

  • Semantics in Business Systems

    The Savvy Manager's Guide
    • 1st Edition
    • Dave McComb
    • English
    Semantics in Business Systems begins with a description of what semantics are and how they affect business systems. It examines four main aspects of the application of semantics to systems, specifically: How do we infer meaning from unstructured information, how do application systems make meaning as they operate, how do practitioners uncover meaning in business settings, and how do we understand and communicate what we have deduced? This book illustrates how this applies to the future of application system development, especially how it informs and affects Web services and business rule- based approaches, and how semantics will play out with XML and the semantic Web. The book also contains a quick reference guide to related terms and technologies. It is part of Morgan Kaufmann's series of Savvy Manager's Guides.

  • Business Intelligence

    The Savvy Manager's Guide
    • 1st Edition
    • David Loshin
    • English
    Business Intelligence describes the basic architectural components of a business intelligence environment, ranging from traditional topics such as business process modeling, data modeling, and more modern topics such as business rule systems, data profiling, information compliance and data quality, data warehousing, and data mining. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager's Guide series.

  • Internet Security

    A Jumpstart for Systems Administrators and IT Managers
    • 1st Edition
    • Tim Speed + 1 more
    • English
    Internet Security incorporates not only the technology needed to support a solid security strategy but also those policies and processes that must be incorporated in order for that strategy to work.New methods of breaking into corporate networks are resulting in major losses. This book provides the latest information on how to guard against attacks and informs the IT manager of the products that can detect and prevent break-ins. Crucial concepts such as authentication and encryption are explained, enabling the reader to understand when and where these technologies will be useful. Due to the authors' experiences in helping corporations develop secure networks, they are able to include the newest methods for protecting corporate data.

  • Business Process Change

    A Manager's Guide to Improving, Redesigning, and Automating Processes
    • 1st Edition
    • Paul Harmon + 1 more
    • English
    Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is a part of his or her job.In the wake of the dot-com collapse, managers are trying to figure out how they can take advantage of email, the Internet, and the Web to improve their business process. At the same time, managers are interested in developing business process architectures and measurement systems that align business processes with corporate goals. Managers face many options in approaching these problems. Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade.

  • Socially Responsible IT Management

    • 1st Edition
    • Michael Erbschloe
    • English
    Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information technology. By responsibly managing security threats, protecting individual privacy, reducing hazardous waste, and minimizing other negative effects on IT staff and computer users, as well as ordinary citizens around the world, IT professionals can benefit the society at large and reap rewards for their own organizations as well.Scandals at Enron, Andersen, Sotheby's and Christie's, Merrill Lynch, and Tyco are fueling a crisis of confidence in business. Regulators, voters, investors, customers, and employees are demanding that businesses be more socially responsible. Rhetoric is not enough, all organizations need to demonstrate that they are living up to social expectations. Erbschloe shows managers how to take charge of key aspects of their IT operations and follow a morally, ethically, and legally correct path to success.

  • CRM

    Redefining Customer Relationship Management
    • 1st Edition
    • Jeffrey Peel
    • English
    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

  • Enterprise Knowledge Management

    The Data Quality Approach
    • 1st Edition
    • David Loshin
    • English
    Today, companies capture and store tremendous amounts of information about every aspect of their business: their customers, partners, vendors, markets, and more. But with the rise in the quantity of information has come a corresponding decrease in its quality--a problem businesses recognize and are working feverishly to solve. Enterprise Knowledge Management: The Data Quality Approach presents an easily adaptable methodology for defining, measuring, and improving data quality. Author David Loshin begins by presenting an economic framework for understanding the value of data quality, then proceeds to outline data quality rules and domain-and mapping-based approaches to consolidating enterprise knowledge. Written for both a managerial and a technical audience, this book will be indispensable to the growing number of companies committed to wresting every possible advantage from their vast stores of business information.

  • Data Quality

    The Field Guide
    • 1st Edition
    • Thomas Redman
    • English
    Can any subject inspire less excitement than "data quality"? Yet a moment's thought reveals the ever-growing importance of quality data. From restated corporate earnings, to incorrect prices on the web, to the bombing of the Chinese Embassy, the media reports the impact of poor data quality on a daily basis. Every business operation creates or consumes huge quantities of data. If the data are wrong, time, money, and reputation are lost. In today's environment, every leader, every decision maker, every operational manager, every consumer, indeed everyone has a vested interest in data quality.Data Quality: The Field Guide provides the practical guidance needed to start and advance a data quality program. It motivates interest in data quality, describes the most important data quality problems facing the typical organization, and outlines what an organization must do to improve. It consists of 36 short chapters in an easy-to-use field guide format. Each chapter describes a single issue and how to address it. The book begins with sections that describe why leaders, whether CIOs, CFOs, or CEOs, should be concerned with data quality. It explains the pros and cons of approaches for addressing the issue. It explains what those organizations with the best data do. And it lays bare the social issues that prevent organizations from making headway. "Field tips" at the end of each chapter summarize the most important points.

  • Mission-Critical Microsoft Exchange 2000

    Building Highly-Available Messaging and Knowledge Management Systems
    • 1st Edition
    • Jerry Cochran
    • English
    Mission-Critical Microsoft Exchange 2000 is the definitive book on how to design and maintain extremely reliable and adaptive Exchange Server messaging systems that rarely crash and that preserve valuable data and services in spite of technical disruptions. E-mail systems are now a primary means of communication for organizations, which can afford e-mail down-time no more than they can afford to be without phones. Further, messaging systems increasingly are supporting vital applications in addition to e-mail, such as workflow and knowledge management, making the data they store both voluminous and incredibly valuable. Mission-Critical Microsoft Exchange 2000 teaches system designers, administrators and developers the strategies, tools, and best practices they'll need to plan and implement highly-available systems on Exchange 2000 and on earlier versions of Exchange. The book explains Exchange back-up and disaster recovery techniques, Windows clustering technologies for Exchange systems, and security planning to resist messaging-based attacks. Written by Jerry Cochran, an authority on large-scale Exchange systems, Mission-Critical Microsoft Exchange 2000 helps readers create Exchange systems upon which they can build large and growing organizations.

  • Developing E-Business Systems & Architectures

    A Manager's Guide
    • 1st Edition
    • Paul Harmon + 2 more
    • English
    Developing E-Business Systems & Architectures is not another book on how the Internet is changing business or about the potential of e-commerce. The authors assume that their readers already understand these things. Rather, it is written for executives and managers of medium to large companies who are considering or are already engaged in transforming their companies into e-businesses, and especially for IT managers with responsibilities for designing and developing new corporate software systems.This book provides managers with a road map to help them develop a strategic plan for their own transition. It also focuses on e-business architectures and software development practices that will need to change, and how the company itself must change to accommodate software development with components. Since all transformation depends upon people, there is also an emphasis on the reorganization of IT teams to support component-based development.

  • The Information Systems Security Officer's Guide

    Establishing and Managing an Information Protection Program
    • 1st Edition
    • Gerald L. Kovacich
    • English
    The information systems security (infosec) profession is one of the fastest growing professions today, which has caused an ever-increasing need and demand for training of security professionals. With the advent of email and the Internet and their wide uses as methods of conducting business, a growing amount of emphasis is being placed on infosec.This valuable guide presents a straight-forward business approach to the topics needed for the infosec professional. Covering a broad range of topics, beginning with defining the position of the information systems security officer (ISSO), to establishing and managing an infosec program, the author writes from over 14 years of research and experience. Each chapter ends with thought-provoking questions for use by the instructor.

  • Designing and Developing Electronic Performance Support Systems

    • 1st Edition
    • L. Brown
    • English
    Designing and Developing Electronic Support Systems describes the EPSS concept, and provides a systematic process for creating these systems.An EPSS is a software context that integrates the support needed to perform a job task - information, software and expert advice - with the actual job task or tasks. EPSSs provide this support at the appropriate time and in the most appropriate format. As corporations cut their training budgets and realize the relevance of on the job support, there is growing acceptance of EPSS as an alternative to classroom-based training. ED4 (EPSS Define, Design, Develop and Deliver), a systematic approach to creating EPSS, is based on instructional systems methodology, and was used at Digital Equipment Corporation to create an EPSS 'workbench' for training consultants. This book describes ED4 and the process that the instructional designers and software engineers used to create the Learning Services Workbench. Interviews with EPSS designers and developers at Digital Equipment Corporation showed that EPSSs created using a systematic approach resulted in a creative, robust and job-relevant software product.

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