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Books in Computers in business

  • Fintech and the Remaking of Financial Institutions

    • 2nd Edition
    • John Hill
    • English
    Fintech and the Remaking of Financial Institutions, Second Edition explores the transformative potential of new entrants and innovations on business models. In its survey and analysis of Fintech, this book addresses current and future states of money and banking. It provides broad contexts for understanding financial services, products, technology, regulations, and social considerations. The second edition expands and updates topics covered in the first edition, with particular emphasis on current and expected impact of AI; maturation of crypto and consequent regulatory issues; international developments; and the continued integration of technology advances in large financial institutions. This book shows how Fintech has evolved and will drive the future of financial services. It sheds new light on disruption, innovation, and opportunity by placing the financial technology revolution in larger contexts.

  • Data Stewardship

    An Actionable Guide to Effective Data Management and Data Governance
    • 2nd Edition
    • David Plotkin
    • English
    Data stewards in any organization are the backbone of a successful data governance implementation because they do the work to make data trusted, dependable, and high quality. Since the publication of the first edition, there have been critical new developments in the field, such as integrating Data Stewardship into project management, handling Data Stewardship in large international companies, handling "big data" and Data Lakes, and a pivot in the overall thinking around the best way to align data stewardship to the data—moving from business/organizatio... function to data domain. Furthermore, the role of process in data stewardship is now recognized as key and needed to be covered.Data Stewardship, Second Edition provides clear and concise practical advice on implementing and running data stewardship, including guidelines on how to organize based on organizational/compa... structure, business functions, and data ownership. The book shows data managers how to gain support for a stewardship effort, maintain that support over the long-term, and measure the success of the data stewardship effort. It includes detailed lists of responsibilities for each type of data steward and strategies to help the Data Governance Program Office work effectively with the data stewards.

  • Digital Asset Valuation and Cyber Risk Measurement

    Principles of Cybernomics
    • 1st Edition
    • Keyun Ruan
    • English
    Digital Asset Valuation and Cyber Risk Measurement: Principles of Cybernomics is a book about the future of risk and the future of value. It examines the indispensable role of economic modeling in the future of digitization, thus providing industry professionals with the tools they need to optimize the management of financial risks associated with this megatrend. The book addresses three problem areas: the valuation of digital assets, measurement of risk exposures of digital valuables, and economic modeling for the management of such risks. Employing a pair of novel cyber risk measurement units, bitmort and hekla, the book covers areas of value, risk, control, and return, each of which are viewed from the perspective of entity (e.g., individual, organization, business), portfolio (e.g., industry sector, nation-state), and global ramifications. Establishing adequate, holistic, and statistically robust data points on the entity, portfolio, and global levels for the development of a cybernomics databank is essential for the resilience of our shared digital future. This book also argues existing economic value theories no longer apply to the digital era due to the unique characteristics of digital assets. It introduces six laws of digital theory of value, with the aim to adapt economic value theories to the digital and machine era.

  • Data Science for Business and Decision Making

    • 1st Edition
    • Luiz Paulo Favero + 1 more
    • English
    Data Science for Business and Decision Making covers both statistics and operations research while most competing textbooks focus on one or the other. As a result, the book more clearly defines the principles of business analytics for those who want to apply quantitative methods in their work. Its emphasis reflects the importance of regression, optimization and simulation for practitioners of business analytics. Each chapter uses a didactic format that is followed by exercises and answers. Freely-accessible datasets enable students and professionals to work with Excel, Stata Statistical Software®, and IBM SPSS Statistics Software®.

  • Fintech and the Remaking of Financial Institutions

    • 1st Edition
    • John Hill
    • English
    FinTech and the Remaking of Financial Institutions explores the transformative potential of new entrants and innovations on business models. In its survey and analysis of FinTech, the book addresses current and future states of money and banking. It provides broad contexts for understanding financial services, products, technology, regulations and social considerations. The book shows how FinTech has evolved and will drive the future of financial services, while other FinTech books concentrate on particular solutions and adopt perspectives of individual users, companies and investors. It sheds new light on disruption, innovation and opportunity by placing the financial technology revolution in larger contexts.

  • OCEB 2 Certification Guide

    Business Process Management - Fundamental Level
    • 2nd Edition
    • Tim Weilkiens + 3 more
    • English
    OCEB 2 Certification Guide, Second Edition has been updated to cover the new version 2 of the BPMN standard and delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the fundamental exam material for both the business and technical tracks to further certification. The first study guide prepares candidates to take—and pass—the OCEB Fundamental exam, explaining and building on basic concepts, focusing on key areas, and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners, and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experiences.

  • Enterprise Business Intelligence and Data Warehousing

    Program Management Essentials
    • 1st Edition
    • Alan Simon
    • English
    Corporations and governmental agencies of all sizes are embracing a new generation of enterprise-scale business intelligence (BI) and data warehousing (DW), and very often appoint a single senior-level individual to serve as the Enterprise BI/DW Program Manager. This book is the essential guide to the incremental and iterative build-out of a successful enterprise-scale BI/DW program comprised of multiple underlying projects, and what the Enterprise Program Manager must successfully accomplish to orchestrate the many moving parts in the quest for true enterprise-scale business intelligence and data warehousing. Author Alan Simon has served as an enterprise business intelligence and data warehousing program management advisor to many of his clients, and spent an entire year with a single client as the adjunct consulting director for a $10 million enterprise data warehousing (EDW) initiative. He brings a wealth of knowledge about best practices, risk management, organizational culture alignment, and other Critical Success Factors (CSFs) to the discipline of enterprise-scale business intelligence and data warehousing.

  • Modern Enterprise Business Intelligence and Data Management

    A Roadmap for IT Directors, Managers, and Architects
    • 1st Edition
    • Alan Simon
    • English
    Nearly every large corporation and governmental agency is taking a fresh look at their current enterprise-scale business intelligence (BI) and data warehousing implementations at the dawn of the "Big Data Era"…and most see a critical need to revitalize their current capabilities. Whether they find the frustrating and business-impeding continuation of a long-standing "silos of data" problem, or an over-reliance on static production reports at the expense of predictive analytics and other true business intelligence capabilities, or a lack of progress in achieving the long-sought-after enterprise-wide "single version of the truth" – or all of the above – IT Directors, strategists, and architects find that they need to go back to the drawing board and produce a brand new BI/data warehousing roadmap to help move their enterprises from their current state to one where the promises of emerging technologies and a generation’s worth of best practices can finally deliver high-impact, architecturally evolvable enterprise-scale business intelligence and data warehousing. Author Alan Simon, whose BI and data warehousing experience dates back to the late 1970s and who has personally delivered or led more than thirty enterprise-wide BI/data warehousing roadmap engagements since the mid-1990s, details a comprehensive step-by-step approach to building a best practices-driven, multi-year roadmap in the quest for architecturally evolvable BI and data warehousing at the enterprise scale. Simon addresses the triad of technology, work processes, and organizational/human factors considerations in a manner that blends the visionary and the pragmatic.

  • The Digital Technical Documentation Handbook

    • 1st Edition
    • Susan K. Schultz + 3 more
    • English
    The Digital Technical Documentation Handbook describes the process of developing and producing technical user information at Digital Equipment Corporation. * Discusses techniques for making user information _more effective * Covers the draft and reviewprocess, the production and distribution of printed and electronic media, archiving, indexing, testing for usability, and many other topics * Provides quality assurance checklists, contains a glossary and a bibliography of resources for technicalcommunicato...

  • Practical Knowledge Engineering

    • 1st Edition
    • Richard Kelly
    • English
    This book provides knowledge engineers with practical methods for initiating, designing, building, managing, and demonstrating successful commercial expert systems. It is a record of what actually works (and does not work) in the construction of expert systems, drawn from the author's decade of experience in building expert systems in all major areas of application for American, European, and Japanese organizations.The book features:* knowledge engineering programming techniques* useful skills for demonstrating expert systems * practical costing and metrics* guidelines for using knowledge representation techniques* solutions to common difficulties in design and implementation

  • The Small Business Computer Guide

    • 1st Edition
    • Joseph Beckman
    • English
    Anyone who needs information about computer systems for small or home businesses will find The Small Business Computer Guide to be an invaluable, thorough review of all aspects of computer systems and technology suited to small businesses.In clear, easy-to-understand language, The Small Business Computer Guide explains hardware components, software, and telecommunications, with an emphasis on productivity, efficiency, and how systems and components can be configured to best serve anindividual business' needs. Consideration is given to budgetary restraints, and Joseph S Beckman offers numerous tips and suggestions on how to put together the right system. Joseph S Beckman is a lawyer in private practice and has spent many yearsusing coputers in his legal work. He lives in Plantation, Florida.

  • MIT Project Athena

    A Model for Distributed Campus Computing
    • 1st Edition
    • Bozzano G Luisa
    • English
    A hands-on account of the design, implementation, and performance of Project Athena.Based on thousands of pages of reports and the author's own experience, this important book lets you in on the design, implementation, and performance of Project Athena - now a production system of networked workstations that is replacing time-sharing (which MIT also pioneered) as the preferred model of computing at MIT. The book is organized in four parts, covering management, pedagogy, technology, and administration. Appendixes describe deployment of Project Athena systems at five other schools, provide guidelines for installation, and recommend end-user policies.

  • Reliable Computer Systems

    Design and Evaluatuion
    • 2nd Edition
    • Daniel Siewiorek + 1 more
    • English
    Enhance your hardware/software reliabilityEnhanceme... of system reliability has been a major concern of computer users and designers ¦ and this major revision of the 1982 classic meets users' continuing need for practical information on this pressing topic. Included are case studies of reliablesystems from manufacturers such as Tandem, Stratus, IBM, and Digital, as well as coverage of special systems such as the Galileo Orbiter fault protection system and AT&T telephone switching processors.

  • Students' Guide to Business Computing

    • 1st Edition
    • Norman Stang + 1 more
    • English
    Students' Guide to Business Computing discusses topics concerning the use of computers in business. The book is comprised of nine chapters that define systems requirements and discuss the issues in designing a system. Chapter 1 covers the business enterprise, while Chapter 2 tackles business computers. Chapter 3 talks about initiating the systems development life cycle, and then Chapter 4 deals with determining system requirements. The book also covers systems design and choosing and using a programming language. Applications software and systems testing and implementation are also discussed. The last chapter talks about selecting business computing hardware and software. The text will be useful to entrepreneurs who want to integrate information technology into their business.

  • Process Modeling Style

    • 1st Edition
    • John Long
    • English
    Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable.

  • Using Information to Develop a Culture of Customer Centricity

    Customer Centricity, Analytics, and Information Utilization
    • 1st Edition
    • David Loshin + 1 more
    • English
    Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail.

  • Logistical Excellence

    It's Not Business As Usual
    • 1st Edition
    • Donald J. Bowersox
    • English
    Benefit from the practices of the best logistics managersOne of the nation's top authorities on logistics management presents a focused interpretation of research findings to help managers improve logistical competency within their organizations. Zeroing in on the best practices of successful logistic managers - and well supported by statistical evidence this handbook provides a sequential model as well as extensive coverage of Electronic Data Interchange in the logistics process. You'll find out why logistics must play an increasingly critical role in overall corporate strategy in the coming years, and why its managers must learn to better manage change. Special emphasis is placed on the development of strategic alliances to increase corporate speed and quality. Throughout the eight chapters, an action-oriented case dialogue facilitates interest and ease of reading.

  • Information Technology Standards

    Quest for the Common Byte
    • 1st Edition
    • Martin Libicki
    • English
    This book examines information technology standards and discusses what they are, what they do, how they originate, and how they evolve.While standards are important in improving system interoperability and thereby increasing economic productivity, they are unlikely to achieve their full potential due to a variety of factors, chief of which is the politics of the standard process itself.Libicki points out that the government is not likely the best source for designing and promoting standards. He does an excellent job of breaking down many complex technical issues and presenting them in a fashion that technical people can enjoy and policy makers can understand.

  • Data Stewardship

    An Actionable Guide to Effective Data Management and Data Governance
    • 1st Edition
    • David Plotkin
    • English
    Data stewards in business and IT are the backbone of a successful data governance implementation because they do the work to make a company’s data trusted, dependable, and high quality. Data Stewardship explains everything you need to know to successfully implement the stewardship portion of data governance, including how to organize, train, and work with data stewards, get high-quality business definitions and other metadata, and perform the day-to-day tasks using a minimum of the steward’s time and effort. David Plotkin has loaded this book with practical advice on stewardship so you can get right to work, have early successes, and measure and communicate those successes, gaining more support for this critical effort.

  • Business Continuity and Disaster Recovery Planning for IT Professionals

    • 2nd Edition
    • Susan Snedaker
    • English
    Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Isaac Makes Landfall in the Gulf Coast. Wildfires Burn Hundreds of Houses and Businesses in Colorado. Tornado Touches Down in Missouri. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. The new 2nd Edition of Business Continuity and Disaster Recovery for IT Professionals gives you the most up-to-date planning and risk management techniques for business continuity and disaster recovery (BCDR). With distributed networks, increasing demands for confidentiality, integrity and availability of data, and the widespread risks to the security of personal, confidential and sensitive data, no organization can afford to ignore the need for disaster planning. Author Susan Snedaker shares her expertise with you, including the most current options for disaster recovery and communication, BCDR for mobile devices, and the latest infrastructure considerations including cloud, virtualization, clustering, and more. Snedaker also provides you with new case studies in several business areas, along with a review of high availability and information security in healthcare IT. Don’t be caught off guard—Business Continuity and Disaster Recovery for IT Professionals, 2nd Edition , is required reading for anyone in the IT field charged with keeping information secure and systems up and running.

  • The Benefits and Security Risks of Web-Based Applications for Business

    Trend Report
    • 1st Edition
    • Kathleen Kotwica
    • English
    This trend report provides security executives and practitioners with an overview of the benefits of using web-based applications and tools in the workplace and their security risks. Web-based applications are being used by businesses more and more each year for purposes of improved communication with employees and customers, group collaboration, and marketing and publicity outreach. The benefits of web-based applications for business are many, but so too are the risks associated with them. Data leakage, information manipulation, malware, and authentication security are just a few of the cyber threats discussed in this report. It is critical to weigh the pros and cons of implementing a web-based application in the workplace and plan accordingly to mitigate risk. This report is a valuable resource for any security professional who is considering the adoption of a web-based application for corporate use. The Benefits and Security Risks of Web-Based Applications for Business is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

  • The Case for the Chief Data Officer

    Recasting the C-Suite to Leverage Your Most Valuable Asset
    • 1st Edition
    • Peter Aiken + 1 more
    • English
    Data are an organization's sole, non-depletable, non-degrading, durable asset. Engineered right, data's value increases over time because the added dimensions of time, geography, and precision. To achieve data's full organizational value, there must be dedicated individual to leverage data as assets - a Chief Data Officer or CDO who's three job pillars are: Dedication solely to leveraging data assets, Unconstrained by an IT project mindset, and Reports directly to the business Once these three pillars are set into place, organizations can leverage their data assets. Data possesses properties worthy of additional investment. Many existing CDOs are fatally crippled, however, because they lack one or more of these three pillars. Often organizations have some or all pillars already in place but are not operating in a coordinated manner. The overall objective of this book is to present these pillars in an understandable way, why each is necessary (but insufficient), and what do to about it.

  • Business Intelligence

    The Savvy Manager's Guide
    • 2nd Edition
    • David Loshin
    • English
    Business Intelligence: The Savvy Managers Guide, Second Edition, discusses the objectives and practices for designing and deploying a business intelligence (BI) program. It looks at the basics of a BI program, from the value of information and the mechanics of planning for success to data model infrastructure, data preparation, data analysis, integration, knowledge discovery, and the actual use of discovered knowledge. Organized into 21 chapters, this book begins with an overview of the kind of knowledge that can be exposed and exploited through the use of BI. It then proceeds with a discussion of information use in the context of how value is created within an organization, how BI can improve the ways of doing business, and organizational preparedness for exploiting the results of a BI program. It also looks at some of the critical factors to be taken into account in the planning and execution of a successful BI program. In addition, the reader is introduced to considerations for developing the BI roadmap, the platforms for analysis such as data warehouses, and the concepts of business metadata. Other chapters focus on data preparation and data discovery, the business rules approach, and data mining techniques and predictive analytics. Finally, emerging technologies such as text analytics and sentiment analysis are considered. This book will be valuable to data management and BI professionals, including senior and middle-level managers, Chief Information Officers and Chief Data Officers, senior business executives and business staff members, database or software engineers, and business analysts.

  • Using Open Source Platforms for Business Intelligence

    Avoid Pitfalls and Maximize ROI
    • 1st Edition
    • Lyndsay Wise
    • English
    Open Source BI solutions have many advantages over traditional proprietary software, from offering lower initial costs to more flexible support and integration options; but, until now, there has been no comprehensive guide to the complete offerings of the OS BI market. Writing for IT managers and business analysts without bias toward any BI suite, industry insider Lyndsay Wise covers the benefits and challenges of all available open source BI systems and tools, enabling readers to identify the solutions and technologies that best meet their business needs. Wise compares and contrasts types of OS BI and proprietary tools on the market, including Pentaho, Jaspersoft, RapidMiner, SpagoBI, BIRT, and many more. Real-world case studies and project templates clarify the steps involved in implementing open source BI, saving new users the time and trouble of developing their own solutions from scratch. For business managers who are hard pressed to indentify the best BI solutions and software for their companies, this book provides a practical guide to evaluating the ROI of open source versus traditional BI deployments.

  • Collaborative Enterprise Architecture

    Enriching EA with Lean, Agile, and Enterprise 2.0 practices
    • 1st Edition
    • Stefan Bente + 2 more
    • English
    Ever-changing business needs have prompted large companies to rethink their enterprise IT. Today, businesses must allow interaction with their customers, partners, and employees at more touch points and at a depth never thought previously. At the same time, rapid advances in information technologies, like business digitization, cloud computing, and Web 2.0, demand fundamental changes in the enterprises’ management practices. These changes have a drastic effect not only on IT and business, but also on policies, processes, and people. Many companies therefore embark on enterprise-wide transformation initiatives. The role of Enterprise Architecture (EA) is to architect and supervise this transformational journey.Unfortunatel... today’s EA is often a ponderous and detached exercise, with most of the EA initiatives failing to create visible impact. The enterprises need an EA that is agile and responsive to business dynamics. Collaborative Enterprise Architecture provides the innovative solutions today’s enterprises require, informed by real-world experiences and experts’ insights. This book, in its first part, provides a systematic compendium of the current best practices in EA, analyzes current ways of doing EA, and identifies its constraints and shortcomings. In the second part, it leaves the beaten tracks of EA by introducing Lean, Agile, and Enterprise 2.0 concepts to the traditional EA methods. This blended approach to EA focuses on practical aspects, with recommendations derived from real-world experiences. A truly thought provoking and pragmatic guide to manage EA, Collaborative Enterprise Architecture effectively merges the long-term oriented top-down approach with pragmatic bottom-up thinking, and that way offers real solutions to businesses undergoing enterprise-wide change.

  • OCEB Certification Guide

    Business Process Management - Fundamental Level
    • 1st Edition
    • Tim Weilkiens
    • English
    OCEB Certification Guide delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experience.

  • Systems Thinking

    Managing Chaos and Complexity: A Platform for Designing Business Architecture
    • 3rd Edition
    • Jamshid Gharajedaghi
    • English
    Systems Thinking, Third Edition combines systems theory and interactive design to provide an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. This new edition has been updated to include all new chapters on self-organizing systems as well as holistic, operational, and design thinking. The book covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website is available at interactdesign.com. This volume is ideal for senior executives as well as for chief information/operatin... officers and other executives charged with systems management and process improvement. It may also be a helpful resource for IT/MBA students and academics.

  • Security Risk Management

    Building an Information Security Risk Management Program from the Ground Up
    • 1st Edition
    • Evan Wheeler
    • English
    Security Risk Management is the definitive guide for building or running an information security risk management program. This book teaches practical techniques that will be used on a daily basis, while also explaining the fundamentals so students understand the rationale behind these practices. It explains how to perform risk assessments for new IT projects, how to efficiently manage daily risk activities, and how to qualify the current risk level for presentation to executive level management. While other books focus entirely on risk analysis methods, this is the first comprehensive text for managing security risks. This book will help you to break free from the so-called best practices argument by articulating risk exposures in business terms. It includes case studies to provide hands-on experience using risk assessment tools to calculate the costs and benefits of any security investment. It explores each phase of the risk management lifecycle, focusing on policies and assessment processes that should be used to properly assess and mitigate risk. It also presents a roadmap for designing and implementing a security risk management program. This book will be a valuable resource for CISOs, security managers, IT managers, security consultants, IT auditors, security analysts, and students enrolled in information security/assurance college programs.

  • Entity Resolution and Information Quality

    • 1st Edition
    • John R. Talburt
    • English
    Entity Resolution and Information Quality presents topics and definitions, and clarifies confusing terminologies regarding entity resolution and information quality. It takes a very wide view of IQ, including its six-domain framework and the skills formed by the International Association for Information and Data Quality {IAIDQ). The book includes chapters that cover the principles of entity resolution and the principles of Information Quality, in addition to their concepts and terminology. It also discusses the Fellegi-Sunter theory of record linkage, the Stanford Entity Resolution Framework, and the Algebraic Model for Entity Resolution, which are the major theoretical models that support Entity Resolution. In relation to this, the book briefly discusses entity-based data integration (EBDI) and its model, which serve as an extension of the Algebraic Model for Entity Resolution. There is also an explanation of how the three commercial ER systems operate and a description of the non-commercial open-source system known as OYSTER. The book concludes by discussing trends in entity resolution research and practice. Students taking IT courses and IT professionals will find this book invaluable.

  • Agile Development and Business Goals

    The Six Week Solution
    • 1st Edition
    • Bill Holtsnider + 3 more
    • English
    Agile Development and Business Goals: The Six-Week Solution is a guide for the software development process, which can be challenging, difficult, and time-consuming. This process, called the “Agile” process, is unique, and it features several aspects that distinguish it from the classical methods of software development. The book offers readers information about the design, implementation, and management of the different methods of creating world-class software. The book discusses the various reasons that the development of software is a difficult process, and it addresses how software development sometimes fails and why it seldom aligns with business needs. It further examines the risk associated with software creation and the different ways to mitigate them. This book is relevant to software development managers responsible for creating quality software products, and managing software development teams.

  • Executing Data Quality Projects

    Ten Steps to Quality Data and Trusted Information (TM)
    • 1st Edition
    • Danette McGilvray
    • English
    Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information (TM) presents a systematic, proven approach to improving and creating data and information quality within the enterprise. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. This book describes a Ten Step approach that combines a conceptual framework for understanding information quality with the tools, techniques, and instructions for improving and creating information quality. It includes numerous templates, detailed examples, and practical advice for executing every step of the approach. It allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices. The author's trademarked approach, in which she has trained Fortune 500 clients and hundreds of workshop attendees, applies to all types of data and all types of organizations.

  • DW 2.0: The Architecture for the Next Generation of Data Warehousing

    • 1st Edition
    • W.H. Inmon + 2 more
    • English
    DW 2.0: The Architecture for the Next Generation of Data Warehousing is the first book on the new generation of data warehouse architecture, DW 2.0, by the father of the data warehouse. The book describes the future of data warehousing that is technologically possible today, at both an architectural level and technology level. The perspective of the book is from the top down: looking at the overall architecture and then delving into the issues underlying the components. This allows people who are building or using a data warehouse to see what lies ahead and determine what new technology to buy, how to plan extensions to the data warehouse, what can be salvaged from the current system, and how to justify the expense at the most practical level. This book gives experienced data warehouse professionals everything they need in order to implement the new generation DW 2.0. It is designed for professionals in the IT organization, including data architects, DBAs, systems design and development professionals, as well as data warehouse and knowledge management professionals.

  • Sarbanes-Oxley IT Compliance Using Open Source Tools

    • 2nd Edition
    • Christian B Lahti + 1 more
    • English
    The Sarbanes-Oxley Act (officially titled the Public Company Accounting Reform and Investor Protection Act of 2002), signed into law on 30 July 2002 by President Bush, is considered the most significant change to federal securities laws in the United States since the New Deal. It came in the wake of a series of corporate financial scandals, including those affecting Enron, Arthur Andersen, and WorldCom. The law is named after Senator Paul Sarbanes and Representative Michael G. Oxley. It was approved by the House by a vote of 423-3 and by the Senate 99-0. This book illustrates the many Open Source cost-saving opportunities that public companies can explore in their IT enterprise to meet mandatory compliance requirements of the Sarbanes-Oxley act. This book will also demonstrate by example and technical reference both the infrastructure components for Open Source that can be made compliant, and the Open Source tools that can aid in the journey of compliance. Although many books and reference material have been authored on the financial and business side of Sox compliance, very little material is available that directly address the information technology considerations, even less so on how Open Source fits into that discussion.The format of the book will begin each chapter with the IT business and executive considerations of Open Source and SOX compliance. The remaining chapter verbiage will include specific examinations of Open Source applications and tools which relate to the given subject matter.

  • Securing HP NonStop Servers in an Open Systems World

    TCP/IP, OSS and SQL
    • 1st Edition
    • XYPRO Technology XYPRO Technology Corp
    • English
    Recent corporate events have exposed the frequency and consequences of poor system security implementations and inadequate protection of private information. In a world of increasingly complex computing environments, myriad compliance regulations and the soaring costs of security breaches, it is economically essential for companies to become proactive in implementing effective system and data security measures. This volume is a comprehensive reference for understanding security risks, mitigations and best practices as they apply to the various components of these business-critical computing environments.HP NonStop Servers are used by Financial, Medical, Manufacturing enterprises where there can be no down time. Securing HP NonStop Servers in an Open Systems World: OSS, TCP/IP, and SQL takes a wide angle view of NonStop Server use. This book addresses protection of the Open Systems Services environment, network interfaces including TCP/IP and standard SQL databases. It lays out a roadmap of changes since our first book HP has made to Safeguard, elaborating on the advantages and disadvantages of implementing each new version. Even the security aspects of managing Operating System upgrades are given attention. Auditors, security policy makers, information security administrators and system managers will find the practical information they need for putting security principles into practice to meet industry standards as well as compliance regulations.

  • Business Continuity and Disaster Recovery for InfoSec Managers

    • 1st Edition
    • John Rittinghouse PhD CISM + 1 more
    • English
    Every year, nearly one in five businesses suffers a major disruption to its data or voice networks or communications systems. Since 9/11 it has become increasingly important for companies to implement a plan for disaster recovery. This comprehensive book addresses the operational and day-to-day security management requirements of business stability and disaster recovery planning specifically tailored for the needs and requirements of an Information Security Officer. This book has been written by battle tested security consultants who have based all the material, processes and problem- solving on real-world planning and recovery events in enterprise environments world wide.John has over 25 years experience in the IT and security sector. He is an often sought management consultant for large enterprise and is currently a member of the Federal Communication Commission's Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity, working in the Voice over Internet Protocol workgroup. James has over 30 years experience in security operations and technology assessment as a corporate security executive and positions within the intelligence, DoD, and federal law enforcement communities. He has a Ph.D. in information systems specializing in information security and is a member of Upsilon Pi Epsilon (UPE), the International Honor Society for the Computing and Information Disciplines. He is currently an Independent Consultant.

  • Managing Microsoft's Remote Installation Services

    • 1st Edition
    • Soren Rasmussen + 1 more
    • English
    BRIEF DESCRIPTION OF CONTENT: The authors have been working with Remote Installation Services since its birth in 1999. We are really enthusiastic about working with it. From their experiences from very different customers with very different requirements to their Windows infrastructure environment, they have gained a tremendous deal of experience and in-depth knowledge with Remote Installation Services that other people can benefit from. This includes basic understanding, a lot of theory and best-practices, but also how you can stretch Remote Installation Services to really do what any system or network administrator would require. This information is essential for anyone wishing to implement Remote Installation Services and use the advanced features and tools it contains. There is much more than up grades, adding and deleting programs from a central administrator that can be done In addition it can save the cost adding a costly third party software package like Alteris to the enterprise network. This is the reason that the authors are now gathering all the experience and knowledge, and focusing on forming a single point of entry to everything you must know about Remote Installation Services in form of a book. Note based on my (TRS) and reviewers comments the book will be over 320 pages as authors ad numerous consulting client examples and illustrations UNIQUE FEATURE: Book is excellent companion to Windows and Exchange series and WMI books by Lissoir: Authors are top quality IBM Consultants

  • IM Instant Messaging Security

    • 1st Edition
    • John Rittinghouse PhD CISM + 1 more
    • English
    There is a significant need for a comprehensive book addressing the operational and day-to-day security management requirements. IM, used in enterprise networks can easily be reconfigured and allow for potentially nonstop exposure; they require the level of security be scrutinized carefully. This includes inherent security flaws in various network architectures that result in additional risks to otherwise secure converged networks. A few books cover components of the architecture, design, theory, issues, challenges, and recommended policies for IM security, but none of them address IM issues in a manner that is useful for the day-to-day operations and management of enterprise networks. IM Security is intended to bridge this gap. There are no current books that cover components of the architecture, design, theory, issues, challenges, and recommended policies for IM security. No book we know of addresses IM security in a manner useful for day-to-day operations and management of IM-capable networks in today’s corporate environment.

  • Innovation Happens Elsewhere

    Open Source as Business Strategy
    • 1st Edition
    • Ron Goldman + 2 more
    • English
    It's a plain fact: regardless of how smart, creative, and innovative your organization is, there are more smart, creative, and innovative people outside your organization than inside. Open source offers the possibility of bringing more innovation into your business by building a creative community that reaches beyond the barriers of the business. The key is developing a web-driven community where new types of collaboration and creativity can flourish. Since 1998 Ron Goldman and Richard Gabriel have been helping groups at Sun Microsystems understand open source and advising them on how to build successful communities around open source projects. In this book the authors present lessons learned from their own experiences with open source, as well as those from other well-known projects such as Linux, Apache, and Mozilla.

  • Strategies for Growth in SMEs

    The Role of Information and Information Sytems
    • 1st Edition
    • Margi Levy + 1 more
    • English
    Strategies for Growth in SMEs explores for the first time the role of information and information systems (IS) concepts in small and medium-sized enterprises (SMEs). Most IS research focuses on large firms, yet the majority of firms in most economies are SMEs. The book considers the applicability of IS theory and practice to SMEs and develops new theories that are relevant to these firms.Composed of 6 sections, it covers, amongst other things; the nature of SMEs, the background to IS, and SMEs' use of IS, issues of IS strategy and planning in SMEs, the way that firms can transform through use of IS, evaluation, IS flexibility, business process re-engineering, resource-based strategy and knowledge management, the appropriateness of existing theories and the development of new models to address SME-specific issues. The final section of the book reviews the learning in the previous chapters and poses future agendas for research.Written by two of the leading figures in the field, this book will be essential reading for researchers in IS and SMEs, students on entrepreneurship or IS courses, and others that focus on SMEs.

  • Physical Security for IT

    • 1st Edition
    • Michael Erbschloe
    • English
    The physical security of IT, network, and telecommunications assets is equally as important as cyber security. We justifiably fear the hacker, the virus writer and the cyber terrorist. But the disgruntled employee, the thief, the vandal, the corporate foe, and yes, the terrorist can easily cripple an organization by doing physical damage to IT assets. In many cases such damage can be far more difficult to recover from than a hack attack or malicious code incident. It does little good to have great computer security if wiring closets are easily accessible or individuals can readily walk into an office and sit down at a computer and gain access to systems and applications. Even though the skill level required to hack systems and write viruses is becoming widespread, the skill required to wield an ax, hammer, or fire hose and do thousands of dollars in damage is even more common. Although many books cover computer security from one perspective or another, they do not thoroughly address physical security. This book shows organizations how to design and implement physical security plans. It provides practical, easy-to-understand and readily usable advice to help organizations to improve physical security for IT, network, and telecommunications assets.

  • Resilient Storage Networks

    Designing Flexible Scalable Data Infrastructures
    • 1st Edition
    • Greg Schulz
    • English
    A resilient storage network is an environment where data is always available for the needs of the business. This book explains the components, as well as how to design and implement a resilient storage network for workgroup, departmental, and enterprise environments. Storage networks are an enabling capability combining technology and best practices to provide the foundation to support information technology systems and applications. Storage networks can be of various sizes, shapes, and technologies. This book shows you how to implement a resilient storage network infrastructure using different technologies including ATM, DWDM, FCIP, Fibre Channel, FICON, iFCP, InfiniBand, IP, iSCSI, Life Cycle Management, NAS, Object Based Storage, RAID, RDMA, Remote Mirroring, Replication, SAN, SCSI, SMI-S, SONET/SDH, Storage Services, Tape, Virtualization, and Volume Managers.

  • RAPID Value Management for the Business Cost of Ownership

    Readiness, Architecture, Process, Integration, Deployment
    • 1st Edition
    • Andrew Wigodsky
    • English
    The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.

  • Semantics in Business Systems

    The Savvy Manager's Guide
    • 1st Edition
    • Dave McComb
    • English
    Semantics in Business Systems begins with a description of what semantics are and how they affect business systems. It examines four main aspects of the application of semantics to systems, specifically: How do we infer meaning from unstructured information, how do application systems make meaning as they operate, how do practitioners uncover meaning in business settings, and how do we understand and communicate what we have deduced? This book illustrates how this applies to the future of application system development, especially how it informs and affects Web services and business rule- based approaches, and how semantics will play out with XML and the semantic Web. The book also contains a quick reference guide to related terms and technologies. It is part of Morgan Kaufmann's series of Savvy Manager's Guides.

  • Business Intelligence

    The Savvy Manager's Guide
    • 1st Edition
    • David Loshin
    • English
    Business Intelligence describes the basic architectural components of a business intelligence environment, ranging from traditional topics such as business process modeling, data modeling, and more modern topics such as business rule systems, data profiling, information compliance and data quality, data warehousing, and data mining. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager's Guide series.

  • Call Center Operation

    Design, Operation, and Maintenance
    • 1st Edition
    • Duane Sharp
    • English
    Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call center case studies, describing a number of successful call center strategies and best practices, selected from various business sectors - financial, retail, healthcare, travel, technology, and others. These case studies provide useful guidelines based on successful corporate call centers that will guide you in establishing and maintaining the most effective call center operation for your enterprise.

  • Business Process Change

    A Manager's Guide to Improving, Redesigning, and Automating Processes
    • 1st Edition
    • Geary A. Rummler + 1 more
    • English
    Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is a part of his or her job.In the wake of the dot-com collapse, managers are trying to figure out how they can take advantage of email, the Internet, and the Web to improve their business process. At the same time, managers are interested in developing business process architectures and measurement systems that align business processes with corporate goals. Managers face many options in approaching these problems. Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade.

  • Corporate Portals Empowered with XML and Web Services

    • 1st Edition
    • Anura Guruge
    • English
    Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business. Corporate Portals Empowered with XML and Web Services provides decision makers with a clear and concise explanation of what portals are all about, why you really need a portal strategy, how you go about implementing one, and the issues you have to encounter and surmount. Guruge shows how you can successfully use XML and web services to empower your portals for collaboration, knowledge management, CRM, ERP and supply chain management.

  • Socially Responsible IT Management

    • 1st Edition
    • Michael Erbschloe
    • English
    Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information technology. By responsibly managing security threats, protecting individual privacy, reducing hazardous waste, and minimizing other negative effects on IT staff and computer users, as well as ordinary citizens around the world, IT professionals can benefit the society at large and reap rewards for their own organizations as well.Scandals at Enron, Andersen, Sotheby's and Christie's, Merrill Lynch, and Tyco are fueling a crisis of confidence in business. Regulators, voters, investors, customers, and employees are demanding that businesses be more socially responsible. Rhetoric is not enough, all organizations need to demonstrate that they are living up to social expectations. Erbschloe shows managers how to take charge of key aspects of their IT operations and follow a morally, ethically, and legally correct path to success.

  • CRM

    Redefining Customer Relationship Management
    • 1st Edition
    • Jeffrey Peel
    • English
    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

  • Directory Services

    Design, Implementation and Management
    • 1st Edition
    • Nancy Cox
    • English
    To optimally design and manage a directory service, IS architects and managers must understand current state-of-the-art products. Directory Services covers Novell's NDS eDirectory, Microsoft's Active Directory, UNIX directories and products by NEXOR, MaxWare, Siemens, Critical Path and others. Directory design fundamentals and products are woven into case studies of large enterprise deployments. Cox thoroughly explores replication, security, migration and legacy system integration and interoperability. Business issues such as how to cost justify, plan, budget and manage a directory project are also included. The book culminates in a visionary discussion of future trends and emerging directory technologies including the strategic direction of the top directory products, the impact of wireless technology on directory enabled applications and using directories to customize content delivery from the Enterprise Portal. Directory Services is a comprehensive and practical guide that provides organizations and consultants with a roadmap used to create the directory enabled global enterprise. To provide the reader with the core knowledge required for designing directory services, the book discusses directory fundamentals including X.500, X.509 and LDAP as well as how to cost justify, plan, budget and manage a directory project