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Chandos

    • Interlending and Document Supply in Britain Today

      • 1st Edition
      • February 28, 2006
      • Jean Bradford + 1 more
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 1 8 8 8
      • Paperback
        9 7 8 1 8 4 3 3 4 1 4 0 6
      • eBook
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      This comprehensive book explains to library staff and students how interlending and document supply (IDS) operates in the United Kingdom. It also helps librarians overseas understand how to interact with UK libraries. Interlending and Document Supply in Britain Today a comprehensive treatment of the subjects which IDS librarians in all types of library need to know, in order to work more effectively. Senior library managers will benefit from an overview of the current organisation of IDS, enabling them to improve their support to frontline staff and to identify issues which will be important in the future.
    • Characteristics of the Successful 21St Century Information Professional

      • 1st Edition
      • February 28, 2006
      • Dennie Heye
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 1 9 7 0
      • Paperback
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      • eBook
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      This book is intended for professional Library and Information Services (LIS) staff and LIS students who want to be more successful as information professionals. The LIS profession is one of the most challenging in the 21st century, combining expertise in information management with information technology skills and knowledge of marketing. The author has written a practical and concise book on key characteristics, with practical tips and techniques. Characteristics of the Successful 21st Century Information Professional is a guide to the diverse characteristics of the information professional, helping readers to achieve greater success in their jobs and careers.
    • Solving Management Problems in Information Services

      • 1st Edition
      • February 28, 2006
      • Christine Urquhart
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 1 8 4 0
      • Paperback
        9 7 8 1 8 4 3 3 4 1 3 6 9
      • eBook
        9 7 8 1 7 8 0 6 3 0 8 5 4
      The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting.
    • Electronic Financial Services

      • 1st Edition
      • February 28, 2006
      • Hakman A Wan
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 1 3 2 1
      • Hardback
        9 7 8 1 8 4 3 3 4 1 9 0 1
      • eBook
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      Electronic Financial Services provides an extensive overview of technology management and information communications technologies (ICT) in the financial services. Chapters cover E-banking, E-insurance, E-stock trading and E-fundraising and use examples of state-of-the-art information systems that are supporting the Internet operations of many financial service institutions.
    • Being the Best You Can Be

      • 1st Edition
      • January 31, 2006
      • Ian Hunt
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 2 1 2 0
      • Paperback
        9 7 8 1 8 4 3 3 4 2 1 1 3
      • eBook
        9 7 8 1 7 8 0 6 3 1 5 1 6
      This management book is published in association with the Institute of Management and Leadership (ILM). Everyone is so busy rushing around doing their own thing – working, parenting, fire-fighting, trying to manage themselves and others, and in many cases just surviving. Being the Best You Can Be examines how individuals can develop themselves, control different aspects of their life, become more organised, welcome change and tackle challenges face on. Chapters discuss organisation skills, how to maintain a positive attitude, managing stress and building a successful team.
    • Bullying and Sexual Harassment

      • 1st Edition
      • January 31, 2006
      • Tina Stephens + 1 more
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 2 0 7 6
      • Hardback
        9 7 8 1 8 4 3 3 4 2 0 8 3
      • eBook
        9 7 8 1 7 8 0 6 3 1 4 9 3
      Bullying and Sexual Harassment provides practical guidance on how to recognise and reduce bullying and harassment. It explains and advises on what steps a manager should take when they first become aware of such problems and how to be pro-active rather than reactive. It is written in an easy to follow, friendly style especially designed for use by those having to grapple with such a difficult and sensitive area. It addresses such issues as: why does it seem so hard to deal with it? When does friendliness or banter become sexual harassment? When does firm management become bullying? How do you recognise bullying in the workplace? How should you deal with complaints of bullying or harassment and what are the pitfalls? The book is considered in the context of the situation in the UK and British case law.
    • Practical Leadership

      • 1st Edition
      • January 31, 2006
      • Gordon MacKay
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 2 0 9 0
      • Hardback
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      • eBook
        9 7 8 1 7 8 0 6 3 1 5 3 0
      This management book is published in association with the Institute of Leadership and Management (ILM). Drawing upon both contemporary experience and that of well known leaders, this book offers practical advice and guidance to inspire, encourage, and inform anyone facing, for the first time, the real day to day challenges of leadership. Over recent decades technology and education have led to great challenges for traditional styles of leadership. Nevertheless, the author demonstrates real prescience in ancient tales of leadership, its initiation and development and their practical value for leaders today. The book opens with the author’s account of his own initiation into leadership; of being propelled totally unexpectedly and quite unprepared into the practice and challenges of leadership. The book contains reflections on and fundamental insights into the nature and practice of leadership. Illustrated with many rich examples, metaphors, allegories and illustrations, the author exposes consistent patterns marking the practice of great leaders.
    • Body Language and the First Line Manager

      • 1st Edition
      • January 31, 2006
      • Eunice Lawton
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 2 1 5 1
      • Hardback
        9 7 8 1 8 4 3 3 4 2 1 6 8
      • eBook
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      Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body language.
    • The Institutional Repository

      • 1st Edition
      • January 31, 2006
      • Richard E. Jones + 2 more
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 1 3 8 3
      • Hardback
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      • eBook
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      Providing a thorough review of the concept of the Institutional Repository (IR) the book examines how they can be set up, maintained and embedded into general institutional working practice. Specific reference is made to capturing certain types of research material such as E-Theses and E-Prints and what the issues are with regard to obtaining the material, ensuring that all legal grounds are covered and then storing the material in perpetuity. General workflow and administrative processes that may come up during the implementation and maintenance of an IR are discussed. The authors notes that there are a number of different models that have been adopted worldwide for IR management, and these are discussed. Finally, a case study of the inception of the Edinburgh Research Archive is provided which takes the user through the long path from conception to completion of an IR, examining the highs and lows of the process and offering advice for other implementers. This allows the book the opportunity to introduce extensive practical experience in unexpected areas such as mediated deposit.
    • Ten Steps to Maturity in Knowledge Management

      • 1st Edition
      • January 31, 2006
      • J. K. Suresh + 1 more
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 1 6 5 9
      • Paperback
        9 7 8 1 8 4 3 3 4 1 3 0 7
      • eBook
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      Presents a comprehensive set of lessons for the KM practitioner, covering all phases of planning, design, implementation and assessment of knowledge management. A central theme of the book is that for the success of KM in an organization, it is critical to ensure that investments and changes are made with sensibility and economy in each phase of the KM solution. The book explains the reasoning behind each of the lessons, illustrates it with scenarios extracted from real-world KM implementations, and provides guidelines for practitioners to implement the lesson in their own organization.