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Books in Information science and management general

  • Robertson on Library Security and Disaster Planning

    • 1st Edition
    • Guy Robertson
    • English
    Robertson on Library Security and Disaster Planning presents a collection of highly-cited, author published articles on security and disaster planning for libraries. The book represents the only place where these articles are compiled, making it a go-to volume for practitioners. It includes topics covering all aspects of preparation and response, along with articles drawn from library journals, including Feliciter, Canadian Insurance, Disaster Recovery Journal, and Canadian Bookseller. The book represents a wealth of the author's experience and expertise garnered during a distinguished career working with significant institutions on both their current security problems and their plans for future security.

  • Customer Service in Academic Libraries

    Tales from the Front Line
    • 1st Edition
    • Stephen Mossop
    • English
    The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library’s Front Line team is the ‘human face’ of the library. How well they do their job can have a massive impact on the quality of the learning experience for many students, and can directly impact upon their success. The importance of their role, and the quality of the services they offer, should not be underestimated – but in an increasingly digital world, and with potentially several thousand individuals visiting every day (whether in person or online), each with their own agendas and requirements, how can the library’s Front Line team deliver the personal service that each of these individuals need? Customer Service in Academic Libraries contributes to what academic libraries, as a community, do really well - the sharing of best practice. It brings together, in one place, examples of how Front Line teams from libraries across a wide geographical area - Hong Kong, Australia, Turkey and the United Kingdom – work to ‘get it right for their customers’. Between them, they cover a range of institutions including research-intensive, mixed HE/FE, private establishments and shared campuses. All have their own tales to tell, their own emphases, their own ways of doing things – and all bring their own examples of best practice, which it is hoped readers will find useful in their own context.

  • Informed Systems

    Organizational Design for Learning in Action
    • 1st Edition
    • Mary M. Somerville
    • English
    By fostering principles of systems thinking and informed learning though an inclusive, participatory design process that advances information exchange, reflective dialogue, and knowledge creation, the Informed Systems Approach promotes conceptual change in workplace organizations. Informed Systems explores theory-based participatory action research and provides examples of agile process models for activating sustainable design, dialogue, and reflection processes in today’s organizations. This book also examines forward thinking frameworks for academic libraries, and how they can be used in the context of dynamically changing scholarly communications. Chapters further the expression of collaborative information practices that enrich information experiences by simultaneously advancing both situated domain knowledge and transferable learning capacity. Design (and redesign) activities well integrated into the workplace culture are expressed through sustainable processes and practices that produce rich information experiences. Informed learning both promotes and sustains continuous learning, including collective reflection on information sources, collaborative practices, and systems functionalities. In these ways, transferable topical understandings and information resiliency manifest action oriented intention to ensure improvements of real world situations.

  • Managing Scientific Information and Research Data

    • 1st Edition
    • Svetla Baykoucheva
    • English
    Innovative technologies are changing the way research is performed, preserved, and communicated. Managing Scientific Information and Research Data explores how these technologies are used and provides detailed analysis of the approaches and tools developed to manage scientific information and data. Following an introduction, the book is then divided into 15 chapters discussing the changes in scientific communication; new models of publishing and peer review; ethics in scientific communication; preservation of data; discovery tools; discipline-specific practices of researchers for gathering and using scientific information; academic social networks; bibliographic management tools; information literacy and the information needs of students and researchers; the involvement of academic libraries in eScience and the new opportunities it presents to librarians; and interviews with experts in scientific information and publishing.

  • Information Cosmopolitics

    An Actor-Network Theory Approach to Information Practices
    • 1st Edition
    • Edin Tabak
    • English
    Information Cosmopolitics explores interaction between nationalist and information sharing practices in academic communities with a view to understanding the potential impacts of these interactions. This book is also a resounding critique of existing theories and methods as well as the launching point for the proposition of an alternate approach. Dominant approaches in the Information Behaviour (IB) field are investigated, as well as questions existing theoretical approaches to nationalism and cosmopolitanism. The concept of information cosmopolitics is introduced as an approach for tracing information practices and enabling research participants to perform their own narratives and positionings, and that the focus of information studies should be on tracing the continuous circulation of processes of individualisation and collectivization.

  • Information Science as an Interscience

    Rethinking Science, Method and Practice
    • 1st Edition
    • Fanie de Beer
    • English
    Science is first and foremost an intellectual activity, an activity of thought. Therefore, how do we, as information scientists, respond intellectually to what is happening in the world of information and knowledge development, given the context of new sociocultural and knowledge landscapes? Information Science as an Interscience poses many challenges both to information science, philosophy and to information practice, and only when information science is understood as an interscience that operates in a multifaceted way, will it be able to comply with these challenges. In the fulfilment of this task it needs to be accompanied by a philosophical approach that will take it beyond the merely critical and linear approach to scientific work. For this reason a critical philosophical approach is proposed that will be characterised by multiple styles of thinking and organised by a compositional inspiration. This initiative is carried by the conviction that information science will hereby be enabled to make contributions to significant knowledge inventions that may bring about a better world. Chapters focus on the rethinking of human thinking, our unique ability that enables us to cope with the world in which we live, in terms of the unique science with which we are involved. Subsequent chapters explore different approaches to the establishment of a new scientific spirit, the demands these developments pose for human thinking, for questions of method and the implications for information science regarding its proposed functioning as a nomad science in the context of information practice and information work. Final chapters highlight the proposed responsibility of focusing on information and inventiveness and new styles of information and knowledge work.

  • Competitive Intelligence for Information Professionals

    • 1st Edition
    • Margareta Nelke + 1 more
    • English
    Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their role needs to focus on the "outside-in" approach, based on their organization's strategic needs and objectives. Competitive Intelligence for Information Professionals explores the role of strategic information and intelligence in organizations, and assesses the values and needs of intelligence in organizations. The book provides guidance on how to work strategically with competitive intelligence, methods for monitoring and analysis and a process-oriented approach. Chapters include discussions on how news monitoring and competitive intelligence interact and how this offers opportunities for cooperation between different departments. Cases from the authors’ own experiences when working with competitive intelligence in international corporations are also included.

  • The Preservation and Protection of Library Collections

    A Practical Guide to Microbiological Controls
    • 1st Edition
    • Bogdan Zerek
    • English
    Preservation involves a complex of activities including climate, air-quality, and surface control, as well as microbiological control, which is a key part of preserving and protecting library collections. The Preservation and Protection of Library Collections examines microbiological control for preservation of library and archival collections. A supporting tool for conservators, this title should be integrated into conservation and preservation policy. The book comprises nine sections that cover three aspects: microbiology, surveying, and the response required. Chapters in this title cover the nature of the library collections, physical and chemicals factors and their impact on microbiological issues, as well as biological factors and methods of microbiological control of the air and objects. Later chapters examine methods of object disinfection, disaster response, methods of microbiological control and evaluation of collections, and includes a vocabulary guide, appendices, literature information and references.

  • Classification in Theory and Practice

    • 2nd Edition
    • Susan Batley
    • English
    Following on from the first edition of this book, the second edition fills the gap between more complex theoretical texts and those books with a purely practical approach. The book looks at major library classification schemes in use in Europe, UK and the USA, and includes practical exercises to demonstrate their application. Importantly, classifying electronic resources is also discussed. Classification in Theory and Practice aims to demystify a very complex subject, and to provide a sound theoretical underpinning, together with practical advice and development of practical skills. Chapters concentrate purely on classification rather than cataloguing and indexing, ensuring a more in-depth coverage of the topic.

  • The Future of the Academic Journal

    • 2nd Edition
    • Bill Cope + 1 more
    • English
    The world of the academic journal continues to be one of radical change. A follow-up volume to the first edition of <I>The Future of the Academic Journal</I>, this book is a significant contribution to the debates around the future of journals publishing. The book takes an international perspective and looks ahead at how the industry will continue to develop over the next few years. With contributions from leading academics and industry professionals, the book provides a reliable and impartial view of this fast-changing area. The book includes various discussions on the future of journals, including the influence of business models and the growth of journals publishing, open access and academic libraries, as well as journals published in Asia, Africa and South America.