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Books in Business management and accounting

Our Business, Management, and Accounting titles are essential reading for students and professionals, and cover a range of foundational and advanced topics across actuarial science, quantitative assets management and investment modelling, business venturing, business law, and human resource management, among other topics

BooksJournals

    • Business Intelligence

      • 1st Edition
      • June 25, 2003
      • David Loshin
      • English
      • Paperback
        9 7 8 1 5 5 8 6 0 9 1 6 7
      • eBook
        9 7 8 0 0 8 0 5 0 0 5 4 6
      Business Intelligence describes the basic architectural components of a business intelligence environment, ranging from traditional topics such as business process modeling, data modeling, and more modern topics such as business rule systems, data profiling, information compliance and data quality, data warehousing, and data mining. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and finally the actual use of discovered knowledge. The book contains a quick reference guide for business intelligence terminology. Business Intelligence is part of Morgan Kaufmann's Savvy Manager's Guide series.

    • Research in Accounting Regulation

      • 1st Edition
      • Volume 16
      • May 21, 2003
      • Gary Previts
      • English
      • Hardback
        9 7 8 0 7 6 2 3 1 0 2 2 7
      • eBook
        9 7 8 0 0 8 0 5 4 5 4 3 1

    • Challenge of Management Accounting Change

      • 1st Edition
      • April 28, 2003
      • John Burns + 2 more
      • English
      • Paperback
        9 7 8 0 7 5 0 6 6 0 0 4 4
      • eBook
        9 7 8 0 0 8 0 9 3 9 9 4 0
      The implementation of management accounting change constitutes much more than the selection of what may be perceived as being 'optimal' accounting systems and techniques, followed by a 'technical' process of implementation. Selecting and implementing the 'right' accounting systems and techniques and the technical aspects of implementation are important, but change implementation and change management also involves important behavioural and cultural issues that must be understood and addressed. The main focus of The Challenge of Management Accounting Change is on understanding the processes involved in the implementation of management accounting change and the complexities of, and difficulties involved in, changing management accounting systems, techniques and roles in the UK. This book outlines a framework for interpreting and understanding management accounting change as an on-going process and a range of case studies are used to illustrate both successful and unsuccessful implementations, drawing out the various lessons that can be learned and suggesting some pointers for those embarking on a programme of management accounting change.

    • Internet Security

      • 1st Edition
      • April 18, 2003
      • Tim Speed + 1 more
      • English
      • Paperback
        9 7 8 1 5 5 5 5 8 2 9 8 2
      • eBook
        9 7 8 0 0 8 0 5 0 9 0 7 5
      Internet Security incorporates not only the technology needed to support a solid security strategy but also those policies and processes that must be incorporated in order for that strategy to work.New methods of breaking into corporate networks are resulting in major losses. This book provides the latest information on how to guard against attacks and informs the IT manager of the products that can detect and prevent break-ins. Crucial concepts such as authentication and encryption are explained, enabling the reader to understand when and where these technologies will be useful. Due to the authors' experiences in helping corporations develop secure networks, they are able to include the newest methods for protecting corporate data.

    • Call Center Operation

      • 1st Edition
      • April 14, 2003
      • Duane Sharp
      • English
      • Paperback
        9 7 8 1 5 5 5 5 8 2 7 7 7
      • eBook
        9 7 8 0 0 8 0 4 9 0 6 1 8
      Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call center case studies, describing a number of successful call center strategies and best practices, selected from various business sectors - financial, retail, healthcare, travel, technology, and others. These case studies provide useful guidelines based on successful corporate call centers that will guide you in establishing and maintaining the most effective call center operation for your enterprise.

    • Field Guide to Appropriate Technology

      • 1st Edition
      • March 19, 2003
      • Barrett Hazeltine + 1 more
      • English
      • Hardback
        9 7 8 0 1 2 3 3 5 1 8 5 2
      • eBook
        9 7 8 0 0 8 0 4 6 9 8 0 5
      Field Guide to Appropriate Technology is an all-in-one "hands-on guide" for nontechnical and technical people working in less developed communities. It has been developed and designed with a prestigious team of authors, each of whom has worked extensively in developing societies throughout the world. This field guide includes: Step-by-step instructions and illustrations showing how to build and maintain a vast array of appropriate technology systems and devices Unique coverage on healthcare, basic business and project management, principles of design, promotion, scheduling, training, microlending, and more Teachers, doctors, construction workers, forest and agricultural specialists, scientists and healthcare workers, and religious and government representatives will find this book a first source for advice

    • Dividend Policy

      • 1st Edition
      • March 10, 2003
      • George Frankfurter + 2 more
      • English
      • Hardback
        9 7 8 0 1 2 2 6 6 0 5 1 1
      • Paperback
        9 7 8 0 1 2 3 9 9 5 5 3 7
      • eBook
        9 7 8 0 0 8 0 4 8 8 7 3 8
      Dividend Policy provides a comprehensive study of dividend policy. It explores the puzzle presented by dividends: irrational and subject to fashion, yet popular and desirable, they remain a priority among managers, even while perceived as largely symbolic. After exploring the history of dividend payments, from the emergence of the modern corporation to current perspectives, it traces the evolution of academic models on dividend policy. Here the authors review models of symmetric and asymmetric information before analyzing academia's accomplishments in solving the dividend puzzle. Related subjects, such as valuation and wealth distribution, round out the authors' presentation about new ways to think about one of the most intriguing subjects in financial economics. The book is recommended for professors and students in departments of finance and business, corporate finance staff, and financial regulators.

    • Research in Organizational Behavior

      • 1st Edition
      • Volume 24
      • December 3, 2002
      • Barry Staw + 1 more
      • English
      • Hardback
        9 7 8 0 7 6 2 3 0 8 7 8 1
      • eBook
        9 7 8 0 0 8 0 5 4 4 4 5 8
      The chapters in this collection address a variety of concerns in organizational theory, ranging from the evolution of organizations and cross-cultural analyses of managerial behavior to the micro-sociology of knowledge brokering within organizations and the etiology of organizational messes. Swaminathan, examines resource partitioning theory, an important theoretical perspective in population ecology. The next three chapters, broadly construed, address issues of organizational innovation, learning, and adaptation in complex environments. The next contribution, by John Carroll, Jenny Rudolph, and Sachi Hatakenaka examines how high-hazard organizations learn from experience. As with all organizations, high-hazard organizations such as nuclear power plants and chemical plants attempt to learn from experience in order to improve performance and, of course, to avoid catastrophic failure. Unlike many other kinds of organizations, however, failure to learn from prior experience-especiall... with respect to learning effectively from errors and mishaps-can prove extremely costly and even fatal. Hence, these organizations must balance between learning and control, and must do so under conditions of considerable oversight and scrutiny. provocative analysis of the role disorganization plays in organizational life. The two following chapters in this volume provide important overviews of theory and research on classic phenomena within organizational theory, followed by original theoretical syntheses. Robert Baron's chapter then undertakes a fresh and useful examination of the burgeoning literature on entrepreneurship and the two final chapters in the volume examine essential issues related to our understanding of organizations and the cultural environments in which they are embedded.

    • Corporate Portals Empowered with XML and Web Services

      • 1st Edition
      • November 6, 2002
      • Anura Guruge
      • English
      • Paperback
        9 7 8 1 5 5 5 5 8 2 8 0 7
      • eBook
        9 7 8 0 0 8 0 5 0 3 2 2 6
      Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business. Corporate Portals Empowered with XML and Web Services provides decision makers with a clear and concise explanation of what portals are all about, why you really need a portal strategy, how you go about implementing one, and the issues you have to encounter and surmount. Guruge shows how you can successfully use XML and web services to empower your portals for collaboration, knowledge management, CRM, ERP and supply chain management.

    • Relationship and Resource Management in Operations

      • 1st Edition
      • October 14, 2002
      • David Loader
      • English
      • Paperback
        9 7 8 0 7 5 0 6 5 4 8 8 3
      • eBook
        9 7 8 0 0 8 0 4 9 8 0 1 0
      'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide.

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