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    • Doing Business Successfully in China

      • 1st Edition
      • August 17, 2011
      • Mona Chung
      • English
      • Hardback
        9 7 8 1 8 4 3 3 4 5 4 9 7
      • Paperback
        9 7 8 1 8 4 3 3 4 5 4 8 0
      • eBook
        9 7 8 1 7 8 0 6 3 2 7 6 6
      Despite the overwhelming importance of the Chinese economy to the success of Western economies, there has yet to be an examination of why Western companies have had difficulties in doing business with the Chinese. A significant barrier that companies have difficulty to overcome is the effective communication with their Chinese counter parts. This major impediment is caused by no understanding of the cultural differences between the Chinese and Western business cultures. This book offers the solution to this problem: the bi-cultural personnel.

    • Technology and Knowledge Flow

      • 1st Edition
      • August 5, 2011
      • Guglielmo Trentin
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 4 6 3
      • eBook
        9 7 8 1 7 8 0 6 3 2 6 7 4
      This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.The book will focus specifically on knowledge flow (KF) processes occurring within networked communities of professionals (NCP) and the associated virtual community environments (VCE) that foster horizontal dynamics in the management, sharing and development of fresh knowledge. Along this line a further key issue will concern the analysis and evaluation techniques of the impact of Network Technology use on both community KF and NCP performance.

    • Understanding Librarians

      • 1st Edition
      • August 5, 2011
      • Barbara Hull
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 1 5 9
      • eBook
        9 7 8 1 7 8 0 6 3 2 6 9 8
      Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.

    • Qualitative Research and the Modern Library

      • 1st Edition
      • July 30, 2011
      • Valeda Dent Goodman
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 4 4 9
      • eBook
        9 7 8 1 7 8 0 6 3 2 6 8 1
      Qualitative Research and the Modern Library examines the present-day role and provides suggestions for areas that might be suited to this type of research for the purposes of evaluation. The author discusses how the results from such research might be applied, and the overall impact of using this type of research to inform development of a more user-centred organisation. The book provides a thoughtful look at the implications of using qualitative research to inform decision-making processes within libraries and is written by an author and library researcher with international experience in various types of libraries, implementing/improvi... programs and services, and supporting user needs.

    • Becoming Confident Teachers

      • 1st Edition
      • July 26, 2011
      • Claire McGuinness
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 2 9 6
      • eBook
        9 7 8 1 7 8 0 6 3 2 7 1 1
      Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. While instruction is now generally accepted as a core library function in the 21st century, librarians often lack sufficient training in pedagogy and instructional design; consequently finding their teaching responsibilities to be stressful and challenging. By exploring the requirements and responsibilities of the role, this book guides teaching librarians to a position where they feel confident that they have acquired the basic body of knowledge and procedures to handle any kind of instructional requests that come their way, and to be proactive in developing and promoting teaching and learning initiatives. In addition, this book suggests strategies and methods for self-development and fostering a “teacher identity,” giving teaching librarians a greater sense of purpose and direction, and the ability to clearly communicate their role to non-library colleagues and within the public sphere.

    • Truths and Half Truths

      • 1st Edition
      • June 30, 2011
      • Ferdinand Gul + 1 more
      • English
      • eBook
        9 7 8 1 7 8 0 6 3 2 7 7 3
      Truths and Half Truths is aimed at economic and social science academics and students who are interested in the dynamics of China’s institutional development and societal transformation. Covering the complexity of the social, economic, and governance reforms behind the economic miracles achieved by China since its reform in 1978, and particularly in the past twenty years, this book provides much needed insight and critical thinking on major aspects of China’s reform. Topics include employment, environment, anti-poverty; urbanization and rural development; education, corruption, political regime and media. Readers will be able to re-evaluate the costs and benefits of China’s modernization from a point-of-view of sustainability.

    • Information Literacy

      • 1st Edition
      • June 24, 2011
      • Geoff Walton + 1 more
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 1 0 4
      • eBook
        9 7 8 1 7 8 0 6 3 2 6 5 0
      Focusing on important information literacy debates, this new book with contributions from many of the main experts in the field highlights important ideas and practical considerations. Information Literacy takes the reader on a journey across the contemporary information landscape, guided by academics and practitioners who are experts in navigating this ever-changing terrain.

    • Diversity Programming and Outreach for Academic Libraries

      • 1st Edition
      • June 24, 2011
      • Kathleen Hanna + 2 more
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 3 5 7
      • eBook
        9 7 8 1 7 8 0 6 3 2 7 3 5
      This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. A Diversity Council and the projects and programs it has developed have been instrumental in this work and may serve as an inspiration and launch pad for other libraries. Diversity Programming and Outreach for Academic Libraries details anecdotal experiences, and provides practical suggestions for developing diversity programs and forming collaborations with other campus units, regardless of size, staff, or focus of the academic library.

    • Special Libraries as Knowledge Management Centres

      • 1st Edition
      • June 24, 2011
      • Eva Semertzaki
      • English
      • Paperback
        9 7 8 1 8 4 3 3 4 6 1 3 5
      • eBook
        9 7 8 1 7 8 0 6 3 2 6 6 7
      This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge hidden in the minds of the staff. This book also examines methods to prove the value of a special library for the parent organisation when it becomes the centre to gather knowledge.

    • Human Capital Management Challenges in India

      • 1st Edition
      • June 21, 2011
      • Ram Raghavan
      • English
      • eBook
        9 7 8 1 7 8 0 6 3 2 4 8 3
      Human Capital Management Challenges in India focuses on the Indian talent pool and identifies why companies are finding it difficult to identify, recruit, reward and retain talent. It provides an insight as to why companies find it difficult to retain talent by questioning certain fundamental assumptions held by organisations, such as the role of Human Resources. Human capital management has become a critical issue across the globe. Even in a land of billion people, identifying the right talent, training them and retaining them has become an uphill task. The book also looks at the talent pool available and demonstrates why companies have to alter their strategies to retain this talent pool. Finally, the book will provide a practical and simple approach to the human capital agenda.

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