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Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf… Read more
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Dedication
List of tables
About the author and contributors
Chapter 1: Defining the problem
Chapter 2: What are libraries for?
Chapter 3: Images of librarians
Chapter 4: Psychological barriers
Chapter 5: Social class and lack of education as barriers
Chapter 6: Language as a barrier
Chapter 7: Lack of literacy numeracy skills as a barrier
Chapter 8: Information CommunicationTechnology as a barrier
Chapter 9: Disability as a barrier
Chapter 10: Clarity of purpose
Chapter 11: Evaluation the value of systematic research
Chapter 12: Librarians as reflective practitioners
Chapter 13: Staff development
Chapter 14: Self publicise
Chapter 15: Breaking down the library walls: responding to the needs of the Google generation
Chapter 16: Communication within partnerships at Deakin University Library: the liaison link
Chapter 17: Where are we now?
Index
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