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    • Widening Higher Education Participation

      A Global Perspective
      • 1st Edition
      • Mahsood Shah + 2 more
      • English
      Governments have introduced policies to widen the participation of disadvantaged students in higher education. Widening participation policies are also introduced to ensure that higher education contributes to social and economic outcomes. This book includes important insights from 23 leading scholars across 11 countries on a wide range of topics that focus on government policies, institutional structures and the social and economic impacts of widening participation. While widening participation policies and outcomes in developed countries are more widely documented, the policies, achievements, and challenges in other countries such as Brazil, China, Indonesia, South Africa and Palestine are not so widely disseminated. Therefore, the ‘untold stories’ of policies and outcomes of widening participation are a key part of this book. The chapters are organised according to three overarching themes, which include national and transnational studies of the history of widening participation and current policies; inclusive learning and academic outcomes; and socioeconomic structures, concepts and theories.

    • Selecting and Implementing an Integrated Library System

      The Most Important Decision You Will Ever Make
      • 1st Edition
      • Richard M Jost
      • English
      Selecting and Implementing an Integrated Library System: The Most Important Decision You Will Ever Make focuses on the intersection of technology and management in the library information world. As information professionals, many librarians will be involved in automation projects and the management of technological changes that are necessary to best meet patron and organizational needs. As professionals, they will need to develop numerous skills, both technological and managerial, to successfully meet these challenges. This book provides a foundation for this skillset that will develop and acquaint the reader with a broad understanding of the issues involved in library technology systems. Although a major topic of the book is integrated library systems (a fundamental cornerstone of most library technology), the book also explores new library technologies (such as open source systems) that are an increasingly important component in the library technology world. Users will find a resource that is geared to the thinking and planning processes for library technology that emphasizes the development of good project management skills.

    • Robertson on Library Security and Disaster Planning

      • 1st Edition
      • Guy Robertson
      • English
      Robertson on Library Security and Disaster Planning presents a collection of highly-cited, author published articles on security and disaster planning for libraries. The book represents the only place where these articles are compiled, making it a go-to volume for practitioners. It includes topics covering all aspects of preparation and response, along with articles drawn from library journals, including Feliciter, Canadian Insurance, Disaster Recovery Journal, and Canadian Bookseller. The book represents a wealth of the author's experience and expertise garnered during a distinguished career working with significant institutions on both their current security problems and their plans for future security.

    • The Copyright Librarian

      A Practical Handbook
      • 1st Edition
      • Linda Frederiksen
      • English
      Within most libraries in the United States today there is an information professional who has become the ‘go-to’ person for grasping and grappling with copyright questions. While not an attorney, this librarian has developed an awareness and understanding of copyright law, legislation and practice as they relate to a wide variety of library activities. This practical handbook provides a broad overview of copyright librarianship. It is written for information professionals whose area of expertise, specialization or job it is to inform and educate others about the ethical use and best practices surrounding copyrighted materials It is written about the person with solid analytical skills and the ability to adapt and adjust in a rapidly changing environment; someone who can serve as an intermediary between information producers and consumers; someone who is knowledgeable about the law and providing access to information; someone who is well positioned within an organization to answer questions about copyright and provide reliable, accurate, and relevant answers, information, assistance, and guidance when needed. In short: a copyright librarian.

    • Succession Planning in Canadian Academic Libraries

      • 1st Edition
      • Janneka Guise
      • English
      Succession Planning in Canadian Academic Libraries explores the current Canadian academic library environment, and the need for succession planning in that environment. The literature review demonstrates the lack of reported succession planning activities in Canadian academic libraries. Site visits and in-depth interviews with professional librarians at six libraries across Canada highlight best practices and barriers to succession planning. These best practices and barriers are addressed in individual chapters, with tips and strategies for library leaders.

    • Customer Service in Academic Libraries

      Tales from the Front Line
      • 1st Edition
      • Stephen Mossop
      • English
      The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library’s Front Line team is the ‘human face’ of the library. How well they do their job can have a massive impact on the quality of the learning experience for many students, and can directly impact upon their success. The importance of their role, and the quality of the services they offer, should not be underestimated – but in an increasingly digital world, and with potentially several thousand individuals visiting every day (whether in person or online), each with their own agendas and requirements, how can the library’s Front Line team deliver the personal service that each of these individuals need? Customer Service in Academic Libraries contributes to what academic libraries, as a community, do really well - the sharing of best practice. It brings together, in one place, examples of how Front Line teams from libraries across a wide geographical area - Hong Kong, Australia, Turkey and the United Kingdom – work to ‘get it right for their customers’. Between them, they cover a range of institutions including research-intensive, mixed HE/FE, private establishments and shared campuses. All have their own tales to tell, their own emphases, their own ways of doing things – and all bring their own examples of best practice, which it is hoped readers will find useful in their own context.

    • Bioengineering for Surgery

      The Critical Engineer Surgeon Interface
      • 1st Edition
      • Walid Farhat + 1 more
      • English
      Bioengineering is the application of engineering principles to address challenges in the fields of biology and medicine encompassing the principles of engineering design to the full spectrum of living systems. In surgery, recent advances in minimal invasive surgery and robotics are the culmination of the work that both engineers and surgeons have achieved in the medical field through an exciting and challenging interface. This interface rests on the medical curiosity and engineering solutions that lead eventually to collaboration and development of new ideas and technologies. Most recently, innovation by surgeons has become a fundamental contribution to medical research in the surgical field, and it is through effective communication between surgeons and biomedical engineers and promoting collaborative initiatives that translational research is possible. Bioengineering for Surgery explores this interface between surgeons and engineers and how it leads to innovation processes, providing clinical results, fundraising and prestige for the academic institution. This book is designed to teach students how engineers can fit in with their intended environment and what type of materials and design considerations must be taken into account in regards to medical ideas.

    • The Myth and Magic of Library Systems

      • 1st Edition
      • Keith J. Kelley
      • English
      The Myth and Magic of Library Systems not only defines what library systems are, but also provides guidance on how to run a library systems department. It is aimed at librarians or library administrations tasked with managing, or using, a library systems department. This book focuses on different scenarios regarding career changes for librarians and the ways they may have to interact with library systems, including examples that speak to IT decision-making responsibilities, work as a library administrator, or managerial duties in systems departments.

    • How Libraries Should Manage Data

      Practical Guidance On How With Minimum Resources to Get the Best From Your Data
      • 1st Edition
      • Brian Cox
      • English
      Have you ever looked at your Library’s key performance indicators and said to yourself "so what!"? Have you found yourself making decisions in a void due to the lack of useful and easily accessible operational data? Have you ever worried that you are being left behind with the emergence of data analytics? Do you feel there are important stories in your operational data that need to be told, but you have no idea how to find these stories? If you answered yes to any of these questions, then this book is for you. How Libraries Should Manage Data provides detailed instructions on how to transform your operational data from a fog of disconnected, unreliable, and inaccessible information - into an exemplar of best practice data management. Like the human brain, most people are only using a very small fraction of the true potential of Excel. Learn how to tap into a greater proportion of Excel’s hidden power, and in the process transform your operational data into actionable business intelligence.

    • Altmetrics for Information Professionals

      Past, Present and Future
      • 1st Edition
      • Kim Johan Holmberg
      • English
      The goal of any research assessment is to evaluate the value or quality of the research in comparison to other research. As quality is highly subjective and difficult to measure, citations are used as a proxy. Citations are an important part of scholarly communication and a significant component of research evaluation, with the assumption being that highly cited work has influenced the work of many other researchers and hence it is more valuable. Recently we have seen new online data sources being researched for this purpose and disruptive ideas with the power to change research assessment, and perhaps even science as a whole, have been born. Altmetrics is the new research area that investigates the potential of these new data source as indicators of the impact that research has made on the scientific community and beyond, and thus possibly also as indicators of the societal impact of research. This book will present some of these new data sources, findings from earlier altmetrics research, and the disruptive ideas that may radically change scholarly communication.

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