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Elsevier

Butterworth-Heinemann

  • Portfolio Guidance for Veterinary Nurses

    • 2nd Edition
    • College of Animal Welfare
    • English
    The portfolio must be submitted as evidence of competence and knowledge, and this practical manual has been specifically written to help both students and assessors achieve success in this area. Both levels S/NVQ 2 and 3 are covered, and this excellent guide is required reading for all professionals involved with veterinary nurse training.

  • Death Penalty Cases

    • 2nd Edition
    • Barry Latzer
    • English
    Death Penalty Cases provides an unbiased collection of seminal death penalty cases in the United States. It offers full but carefully edited excerpts from 25 different US Supreme Court cases along with helpful introductory materials specially prepared by the editor. It also includes the latest statistical data on capital punishment [and a useful sampling of death penalty statutes]. Together, this material is invaluable for a full understanding of this fascinating subject.Without taking sides on this controversial issue, the author illuminates the arguments and presents the cases that form the framework for US law on capital punishment. The keen selection of the material and the quality and extent of the commentary make this unique textbook a superb resource and an outstanding educational tool.

  • The Security Handbook

    • 2nd Edition
    • Philip Purpura
    • English
    The Security Handbook, Second Edition is a user-friendly guide for security officers and guards, covering everything from introductory information to advanced topics. Whether looking for entry into the profession or development within the security industry, this book offers the practical information, training, and need-to-know techniques for the realization of professional goals. The Second Edition emphasizes the proper skills required to improve job performance -- customer service, security methods, patrolling, communicating, and report writing. Chapters cover such important topics as arrest law and procedure (including legal liability), self-defense and weapons, a new section on career planning, violence in the workplace, internal theft, burglary, robbery, terrorism, cybercrime, and first response during emergencies. Countermeasures to a variety of threats are explained throughout the book.Experienced security officers, supervisors, and managers will also find the book useful in outlining the changing roles and responsibilities of the protection officer and for helping train their front line staff.

  • Know the Risk

    Learning from errors and accidents: safety and risk in today's technology
    • 1st Edition
    • Romney Duffey + 1 more
    • English
    We live in a technological world, exposed to many risks and errors and the fear of death. Know the Risk shows us how we can learn from the many errors and tragic accidents which have plagued our developing technological world.This breakthrough volume presents a new concept and theory that shows how errors can and should be analyzed so that learning and experience are accounted for. The authors show that, by using a universal learning curve, errors can be tracked and managed so that they are reduced to the smallest number possible.The authors have devoted a number of years to gathering data, analyzing theories relating to error reduction, design improvement, management of errors and assignment of cause. The analyzed data relates to millions of errors. They find a common thread between all technology-related accidents and link all of these errors (from the headline stories to the everyday accidents). They challenge the reader to take a different look at the stream of threats, risks, dangers, statistics and errors by presenting a new perspective. The book makes use of detailed illustrations and explores many headline accidents which highlight human weaknesses in harnessing and exploiting the technology we have developed; from the Titanic to Chernobyl, Bhopal to Concorde, the Mary Rose to the Paddington rail crash and examine errors over which we have little or no control. By analyzing the vast data society has collected, the authors show how the famous accidents and our everyday risks are related.The authors prove the strength of their observations by comparing their findings to the recorded history of tragedies, disasters, accidents and incidents in chemical, airline, shipping, rail, automobile, nuclear, medical, industrial and manufacturing technologies. They also address the management of Quality and losses in production, the search for zero defects and the avoidance of personal risk and danger.

  • Chemical Engineering

    Solutions to the Problems in Volumes 2 and 3
    • 1st Edition
    • J H Harker
    • English
    Richardson et al provide the student of chemical engineering with full worked solutions to the problems posed in Chemical Engineering Volume 2 "Particle Technology and Separation Processes" 5th Edition, and Chemical Engineering Volume 3 "Chemical and Biochemical Reactors & Process Control" 3rd Edition. Whilst the main volumes contains illustrative worked examples throughout the text, this book contains answers to the more challenging questions posed at the end of each chapter of the main texts.These questions are of both a standard and non-standard nature, and so will prove to be of interest to both academic staff teaching courses in this area and to the keen student. Chemical engineers in industry who are looking for a standard solution to a real-life problem will also find the book of considerable interest.

  • Managing Technology in the Operations Function

    • 1st Edition
    • David Loader + 1 more
    • English
    'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts.The use of technology is one of the key drivers of growth in the volumes of business in the financial markets today. The impact that technology has had, and is still having in the operations function is truly substantial. Technology now reaches into just about every aspect of the business. Electronic trading, messaging systems, and information distribution have created a global market that is, relatively speaking, instantly accessible and available. For operations this manifests itself in two ways: the automation of processes and the automation of information gathering and distribution. For operations managers this period of change has elevated the function from a pure support service into a dynamic revenue protector/generator, with a heavy client service and risk management focus. The reliance on technology to drive this progression forward and to meet the challenge is therefore of crucial consideration for the operations manager.The challenge for the operations teams and managers is to embrace technology and maximize the use of this vital and powerful tool within the business. A failure to do so will inevitably have a negative impact on the operations function and ultimately damage the whole business.

  • Maximizing Profitability with Safety Culture Development

    • 1st Edition
    • Clifford Florczak
    • English
    Cliff Florczak has been an integral part of a number of highly successful zero incidents safety culture development programs. Here, he shares the details of these programs in order to provide others with the necessary information to assess their own safety culture. After a brief background on safety cultures themselves, the author utilizes some of the basic safety principles, combines them with some of the basic management theories and puts all of this to use in real life situations.

  • The Art of Investigative Interviewing

    • 2nd Edition
    • Charles L. Yeschke
    • English
    The Art of Investigative Interviewing, Second Edition, details the techniques that can be used by interviewers in any setting to detect indications of deception and respond to them appropriately. With all-new case studies and a new chapter devoted to interrogative ethics, this revised edition has been entirely updated while maintaining the lively, instructive writing style of the first edition. Drawing elements from psychology, philosophy, and sociology, Charles Yeschke applies the theory of human need to the process of investigative interviewing. This theory is the most important component of the successful interview and is crucial to an investigator's ability to correctly interpret human behavior.

  • Techniques for Adaptive Control

    • 1st Edition
    • Vance VanDoren
    • English
    Techniques for Adaptive Control compiles chapters from a team of expert contributors that allow readers to gain a perspective into a number of different approaches to adaptive control. In order to do this, each contributor provides an overview of a particular product, how it works, and reasons why a user would want it as well as an in depth explanation of their particular method.This is one of the latest technologies to emerge in the instrumentation and control field. These latest control methodologies offer a means to revolutionize plant and process efficiency, response time and profitability by allowing a process to be regulated by a form of rule-based AI, without human intervention.Rather than the common academic-based approach that books on this subject generally take, the contributions here outline practical applications of adaptive control technology allowing for a real look inside the industry and the new technologies available.

  • Relationship and Resource Management in Operations

    • 1st Edition
    • David Loader
    • English
    'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide.

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