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Elsevier

Butterworth-Heinemann

  • Know the Risk

    Learning from errors and accidents: safety and risk in today's technology
    • 1st Edition
    • Romney Duffey + 1 more
    • English
    We live in a technological world, exposed to many risks and errors and the fear of death. Know the Risk shows us how we can learn from the many errors and tragic accidents which have plagued our developing technological world.This breakthrough volume presents a new concept and theory that shows how errors can and should be analyzed so that learning and experience are accounted for. The authors show that, by using a universal learning curve, errors can be tracked and managed so that they are reduced to the smallest number possible.The authors have devoted a number of years to gathering data, analyzing theories relating to error reduction, design improvement, management of errors and assignment of cause. The analyzed data relates to millions of errors. They find a common thread between all technology-related accidents and link all of these errors (from the headline stories to the everyday accidents). They challenge the reader to take a different look at the stream of threats, risks, dangers, statistics and errors by presenting a new perspective. The book makes use of detailed illustrations and explores many headline accidents which highlight human weaknesses in harnessing and exploiting the technology we have developed; from the Titanic to Chernobyl, Bhopal to Concorde, the Mary Rose to the Paddington rail crash and examine errors over which we have little or no control. By analyzing the vast data society has collected, the authors show how the famous accidents and our everyday risks are related.The authors prove the strength of their observations by comparing their findings to the recorded history of tragedies, disasters, accidents and incidents in chemical, airline, shipping, rail, automobile, nuclear, medical, industrial and manufacturing technologies. They also address the management of Quality and losses in production, the search for zero defects and the avoidance of personal risk and danger.

  • Managing Technology in the Operations Function

    • 1st Edition
    • David Loader + 1 more
    • English
    'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts.The use of technology is one of the key drivers of growth in the volumes of business in the financial markets today. The impact that technology has had, and is still having in the operations function is truly substantial. Technology now reaches into just about every aspect of the business. Electronic trading, messaging systems, and information distribution have created a global market that is, relatively speaking, instantly accessible and available. For operations this manifests itself in two ways: the automation of processes and the automation of information gathering and distribution. For operations managers this period of change has elevated the function from a pure support service into a dynamic revenue protector/generator, with a heavy client service and risk management focus. The reliance on technology to drive this progression forward and to meet the challenge is therefore of crucial consideration for the operations manager.The challenge for the operations teams and managers is to embrace technology and maximize the use of this vital and powerful tool within the business. A failure to do so will inevitably have a negative impact on the operations function and ultimately damage the whole business.

  • The Art of Investigative Interviewing

    • 2nd Edition
    • Charles L. Yeschke
    • English
    The Art of Investigative Interviewing, Second Edition, details the techniques that can be used by interviewers in any setting to detect indications of deception and respond to them appropriately. With all-new case studies and a new chapter devoted to interrogative ethics, this revised edition has been entirely updated while maintaining the lively, instructive writing style of the first edition. Drawing elements from psychology, philosophy, and sociology, Charles Yeschke applies the theory of human need to the process of investigative interviewing. This theory is the most important component of the successful interview and is crucial to an investigator's ability to correctly interpret human behavior.

  • Maximizing Profitability with Safety Culture Development

    • 1st Edition
    • Clifford Florczak
    • English
    Cliff Florczak has been an integral part of a number of highly successful zero incidents safety culture development programs. Here, he shares the details of these programs in order to provide others with the necessary information to assess their own safety culture. After a brief background on safety cultures themselves, the author utilizes some of the basic safety principles, combines them with some of the basic management theories and puts all of this to use in real life situations.

  • Techniques for Adaptive Control

    • 1st Edition
    • Vance VanDoren
    • English
    Techniques for Adaptive Control compiles chapters from a team of expert contributors that allow readers to gain a perspective into a number of different approaches to adaptive control. In order to do this, each contributor provides an overview of a particular product, how it works, and reasons why a user would want it as well as an in depth explanation of their particular method.This is one of the latest technologies to emerge in the instrumentation and control field. These latest control methodologies offer a means to revolutionize plant and process efficiency, response time and profitability by allowing a process to be regulated by a form of rule-based AI, without human intervention.Rather than the common academic-based approach that books on this subject generally take, the contributions here outline practical applications of adaptive control technology allowing for a real look inside the industry and the new technologies available.

  • Relationship and Resource Management in Operations

    • 1st Edition
    • David Loader
    • English
    'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide.

  • OSHA 2002 Recordkeeping Simplified

    • 1st Edition
    • James Roughton
    • English
    The Occupational Safety and Health Administration (OSHA) has updated their recordkeeping requirements for the first time since 1971. This results in a significant number of changes for every employer with ten or more employees, which can often cause confusion and failure to comply. OSHA 2002 Recordkeeping Simplified goes beyond the explanation that OSHA supplies to provide an easy understanding of these new requirements.OSHA 2002 Recordkeeping Simplified provides an easy to follow format that allows all those in charge of recordkeeping to comply with the updated standards. The book follows the standards as OSHA provides them and adds commentary in order to explain and simplify. Jim Roughton provides a comparison of the old standards to the new to allow for an easier transition.The text is divided into several major subject sections. First the requirements are addressed to outline new elements compared to the current requirements. Next the supplement information for each subject area is divided into several parts: The first part reviews the relevant sections of the requirement and provides the basic concepts of how recordkeeping works; the second part provides answers to most frequently asked questions about recording and reporting of occupational injuries and illnesses. These questions and answers elaborate on the basic recordkeeping concepts and are further defined in each section. In addition, a series of flow diagrams are used to track the flow of the standard and examples of citations are offered through case histories.

  • Materials and Design

    The Art and Science of Material Selection in Product Design
    • 1st Edition
    • Michael F. Ashby + 1 more
    • English
    The history of man is recorded, recovered and remembered through the designs he created and the materials he used. Materials are the stuff of design, and today is not the age of just one material, but of an immense range.Best selling author M. F. Ashby guides the reader through the process of selecting materials on the basis of their design suitability. He and co-author Kara Johnson begin with the assumption that products in a given market sector have little to distinguish between them in either performance or cost. When many technically near-equivalent products compete, market share is won or lost by the industrial design of a product: its visual and tactile attributes, the associations it carries, the image it creates in the consumer's mind and the quality of its interface with the use and the environment.Ashby and Johnson address the problem of selecting materials for industrial design from a unique viewpoint. They acknowledge that materials have two overlapping roles, in technical design and in industrial design. The technical designer has ready access to materials information. Industrial designers often do not have equivalent support. Materials Selection in Industrial Design presents groundbreaking new information that, on one hand introduces engineering students to the principles of Industrial Design and to the idea that the selection of materials can directly affect the aesthetic qualities of the object. On the other hand they introduce industrial design students and practising industrial designers to engineering parameters through an accessible and holistic approach.

  • Engineering Drawing for Manufacture

    • 1st Edition
    • Brian Griffiths
    • English
    The processes of manufacture and assembly are based on the communication of engineering information via drawing. These drawings follow rules laid down in national and international standards. The organisation responsible for the international rules is the International Standards Organisation (ISO). There are hundreds of ISO standards on engineering drawing because drawing is very complicated and accurate transfer of information must be guaranteed. The information contained in an engineering drawing is a legal specification, which contractor and sub-contractor agree to in a binding contract. The ISO standards are designed to be independent of any one language and thus much symbology is used to overcome any reliance on any language. Companies can only operate efficiently if they can guarantee the correct transmission of engineering design information for manufacturing and assembly.This book is a short introduction to the subject of engineering drawing for manufacture. It should be noted that standards are updated on a 5-year rolling programme and therefore students of engineering drawing need to be aware of the latest standards. This book is unique in that it introduces the subject of engineering drawing in the context of standards.

  • An Introduction to Predictive Maintenance

    • 2nd Edition
    • R. Keith Mobley
    • English
    This second edition of An Introduction to Predictive Maintenance helps plant, process, maintenance and reliability managers and engineers to develop and implement a comprehensive maintenance management program, providing proven strategies for regularly monitoring critical process equipment and systems, predicting machine failures, and scheduling maintenance accordingly. Since the publication of the first edition in 1990, there have been many changes in both technology and methodology, including financial implications, the role of a maintenance organization, predictive maintenance techniques, various analyses, and maintenance of the program itself. This revision includes a complete update of the applicable chapters from the first edition as well as six additional chapters outlining the most recent information available. Having already been implemented and maintained successfully in hundreds of manufacturing and process plants worldwide, the practices detailed in this second edition of An Introduction to Predictive Maintenance will save plants and corporations, as well as U.S. industry as a whole, billions of dollars by minimizing unexpected equipment failures and its resultant high maintenance cost while increasing productivity.

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