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Books in Quality systems and management

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    • Total Quality Management

      Key Concepts and Case Studies
      • 1st Edition
      • D.R. Kiran
      • English
      Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality.

    • Lean TPM

      A Blueprint for Change
      • 2nd Edition
      • Dennis McCarthy + 1 more
      • English
      Lean TPM is an accessible, step-by-step guide designed to help you increase manufacturing efficiency through continuous improvement. Based on their experience of working with organizations that have successfully achieved outstanding performance, McCarthy and Rich provide the tools and techniques required to convert strategic vision into practical reality. Packed with real-life case studies and examples to highlight common pitfalls and proven approaches, the book focuses on the continuous improvement that can be achieved within any manufacturing environment by challenging wasteful working practices, releasing the potential of the workforce, and making processes work as planned. Lean TPM contains an integrated route map along with comprehensive benchmark data to enable engineers, technicians and managers to fully explore this potent technique.

    • Managing Project Delivery: Maintaining Control and Achieving Success

      • 1st Edition
      • Trish Melton
      • English
      A practical handbook for career project managers and those involved intermittently with projects throughout their career. Brief and visually led, Managing Project Delivery gets to the point, giving you the knowledge and confidence to manage project benefits and increase the certainty of success. Focused on the needs of engineering and technical Project Managers, but generic enough to support projects in other areas such as business change, IT and product development. Supported by downloadable on-line project benefits management tool templates that enable the techniques developed in the book to be applied in practice. Comprehensive real world case studies demonstrate the use of tools.Successful projects are the basis for the business many successful organisations, but many professionals lack the basic skills required to manage projects successfully. This book shows how to maximise the outcomes of projects and to ensure that the benefits arising from projects -- large or small -- are fully realized by the business. This key outcome can be easily overlooked or sidelined by the need to keep projects on track. Managing Project Delivery provides simple yet powerful tools to ensure that projects deliver on their goals in a controlled and accountable manner. It is the first of four project management titles that separately build skills and together provide a powerful project management resource.

    • Real Project Planning: Developing a Project Delivery Strategy

      • 1st Edition
      • Trish Melton
      • English
      Successful projects are the basis for a successful company, but many professionals lack the basic skills required to accomplish this. The IChemE Project Management Subject Group has recognized the need to provide resources to deliver these skills, and has developed a series of books to share the latest best practice – engineering essentials. This second title, though primarily written from the perspective of engineering projects within the process industries, is generic enough to support project managers in many other disciplines. It provides for those starting out in project management, is ideal for students as a university textbook, and is also an indispensable reference for established project managers.

    • Project Management, Planning and Control

      Managing Engineering, Construction and Manufacturing Projects to PMI, APM and BSI Standards
      • 5th Edition
      • Albert Lester
      • English
      Focuses on project management skills for engineering, manufacturing & construction industries. Ideal for engineering project managers taking a Project Management Professional (PMP) qualification, this book covers all information for both the Project Management Institute (PMI) & the Association of Project Management (APM). Fully aligned with the latest 2006 updates to the syllabi & the latest revision of BS 6079 (British Standards Institute Guide to Project Management in the Construction Industry).

    • High Pressure Pumps

      • 1st Edition
      • Michael T. Gracey. P.E.
      • English
      High Pressure Pumps provides a look into recent experience and research to help engineers, scientist and end users to understand the technical side of pumps, nozzles and accessories that have been developed for special applications. High pressure system design with formulas to calculate pressure drop, orifice size, cleaning paths, horsepower, torque and trouble shooting that may not be found in any other single book are included.High pressure pumps and systems are used in shipbuilding, steel mills, automotive plants, research, petrochemical and water jetting industries. This book covers high pressure pumps used in water jetting, cryogenics, hot fluid pumping, chemical pumping and oil field services. The development of 10,000 psi to 40,000 psi pumps over the lat 30 years is covered along with the auxiliary hardware needed to do surface preparation, high pressure cleaning and water jet cutting.

    • Automotive Quality Systems Handbook

      ISO/TS 16949:2002 Edition
      • 2nd Edition
      • David Hoyle
      • English
      ISO/TS 16949:2002 (TS2) will have a huge impact on the whole of the automobile industry as it formalises, under a single world-wide standard, the quality system that must be met by vehicle manufacturers and their suppliers. This handbook is the only comprehensive guide to understanding and satisfying the requirements of ISO/TS 16949:2002. Written by best-selling quality author David Hoyle (ISO 9000 Quality Systems Handbook) this new book is ideal for those new to the standard or establishing a single management system for the first time, as well as those migrating from existing quality management systems. It will suit quality system managers and quality professionals across the automotive industry, managers and executive level readers, consultants, auditors, trainers and students of management and quality.

    • Six Sigma Quality for Business and Manufacture

      • 1st Edition
      • Joseph M J Gordon
      • English
      Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company.All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own programs to 'prevent' problems from occurring and to solve new and long-term problems in services and manufacturing. Examples and formulae are provided for use to determine if, when and then how much a process may be adjusted for reaching higher quality assurance levels. Knowledgeable readers will be able to use this comprehensive text immediately in the workplace.

    • ISO 9000: 2000 Auditing Using the Process Approach

      • 1st Edition
      • David Hoyle
      • English
      It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach that teaches the auditor how to add value, deliver business benefits and become a partner with the organization's management team. This book offers a proven effective questioning technique, structured around key business processes and linked to the requirements of the Standard. It will guide the auditor through a system that significantly contributes to achieving the organization's objective of not only compliance but more importantly, an improved process approach that has inherent long term benefits. With the 2000 update of ISO 9000, auditing has changed radically. With previous versions, the approach concentrated on compliance to specific and individual requirements, independently of how the system really contributed to achieving the organization's objectives. Auditors are now required to establish that the systems they are auditing have been based on these principles, one of which is the process approach. From five fundamental questions, a series of questions is derived for several business processes that will reveal the evidence needed to demonstrate compliance with ISO 9001:2000. At the same time, the strength of the organizations processes to achieve their objectives is tested. Quality management principles are explained to show how they can be used to establish that the organization's management system is soundly based. The current auditing approaches are evaluated to show the fundamental weaknesses relative to how audits are planned, conducted and reported.

    • QMS Conversion: A Process Approach

      • 1st Edition
      • David Hoyle
      • English
      QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benefits through the application of ISO 9000: 2000. The real value of the process approach is its focus on results thereby eliminating activities and procedures that do not add value in the organization's quest to satisfy its customers and other interested parties. Written in a straightforward, non-technical manner, the approach is easily understood and followed by managers or engineers at any level. It allows readers to focus on results rather than functions, activities, procedures or standards. Applying this methodology to the management of quality will give you a distinctive competitive edge over the companies that end the certification process once the requirements have been met. With this book, the reader will be able to: Recognize the difference between conformance to standard and system performance Distinguish between procedures and processes and understand what makes the two fundamentally different from one another Understand the large gap that exists between a procedural approach and a process approach Comprehend the importance and power of the eight quality management principles Understand the steps to be taken to convert element-based systems to process-based systems and identify the factors that affect success in the conversion process Construct a model of the business that identifies the key processes and their interfaces Establish performance indicators and measurements for each process and produce process flow charts that link together to form a coherent system description Understand the steps to take to construct a system that fulfills the design criteria Determine whether the conversion has been successful and identify where further improvement is required Each chapter is structured with a set of learning outcomes that can be accomplished by covering its contents. The chapters follow the sequence of the conversion process and each addresses the change in direction brought about by the ISO 9000: 2000 family of standards.