Books in Computer human interaction

Moderating Usability Tests

1st Edition
February 29, 2008
Joseph S. Dumas + 1 more
English
Paperback
9 7 8 0 1 2 3 7 3 9 3 3 9
eBook
9 7 8 0 0 8 0 5 5 8 2 7 1

Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site.

Keeping Found Things Found: The Study and Practice of Personal Information Management

1st Edition
November 1, 2007
William Jones
English
Paperback
9 7 8 0 1 2 3 7 0 8 6 6 3
eBook
9 7 8 0 0 8 0 5 5 4 1 5 0

Keeping Found Things Found: The Study and Practice of Personal Information Management is the first comprehensive book on new 'favorite child' of R&D at Microsoft and elsewhere, personal information management (PIM). It provides a comprehensive overview of PIM as both a study and a practice of the activities people do, and need to be doing, so that information can work for them in their daily lives. It explores what good and better PIM looks like, and how to measure improvements. It presents key questions to consider when evaluating any new PIM informational tools or systems. This book is designed for R&D professionals in HCI, data mining and data management, information retrieval, and related areas, plus developers of tools and software that include PIM solutions.

GUI Bloopers 2.0

2nd Edition
August 27, 2007
Jeff Johnson
English
Paperback
9 7 8 0 1 2 3 7 0 6 4 3 0
eBook
9 7 8 0 0 8 0 5 5 2 1 4 9

GUI Bloopers 2.0, Second Edition, is the completely updated and revised version of GUI Bloopers. It looks at user interface design bloopers from commercial software, Web sites, Web applications, and information appliances, explaining how intelligent, well-intentioned professionals make these mistakes – and how you can avoid them. GUI expert Jeff Johnson presents the reality of interface design in an entertaining, anecdotal, and instructive way while equipping readers with the minimum of theory. This updated version reflects the bloopers that are common today, incorporating many comments and suggestions from first edition readers. It covers bloopers in a wide range of categories including GUI controls, graphic design and layout, text messages, interaction strategies, Web site design – including search, link, and navigation, responsiveness issues, and management decision-making. Organized and formatted so information needed is quickly found, the new edition features call-outs for the examples and informative captions to enhance quick knowledge building. This book is recommended for software engineers, web designers, web application developers, and interaction designers working on all kinds of products.

Letting Go of the Words

1st Edition
June 15, 2007
Janice (Ginny) Redish
English
eBook
9 7 8 0 0 8 0 5 5 5 3 8 6

"Redish has done her homework and created a thorough overview of the issues in writing for the Web. Ironically, I must recommend that you read her every word so that you can find out why your customers won't read very many words on your website -- and what to do about it."-- Jakob Nielsen, Principal, Nielsen Norman Group“There are at least twelve billion web pages out there. Twelve billion voices talking, but saying mostly nothing. If just 1% of those pages followed Ginny’s practical, clear advice, the world would be a better place. Fortunately, you can follow her advice for 100% of your own site’s pages, so pick up a copy of Letting Go of the Words and start communicating effectively today.”--Lou Rosenfeld, co-author, Information Architecture for the World Wide WebOn the web, whether on the job or at home, we usually want to grab information and use it quickly. We go to the web to get answers to questions or to complete tasks – to gather information, reading only what we need. We are all too busy to read much on the web.This book helps you write successfully for web users. It offers strategy, process, and tactics for creating or revising content for the web. It helps you plan, organize, write, design, and test web content that will make web users come back again and again to your site. Learn how to create usable and useful content for the web from the master − Ginny Redish. Ginny has taught and mentored hundreds of writers, information designers, and content owners in the principles and secrets of creating web information that is easy to scan, easy to read, and easy to use. This practical, informative book will help anyone creating web content do it better.Features* Clearly-explained guidelines with full color illustrations and examples from actual web sites throughout the book. * Written in easy-to-read style with many "befores" and "afters."* Specific guidelines for web-based press releases, legal notices, and other documents.* Tips on making web content accessible for people with special needs.Janice (Ginny) Redish has been helping clients and colleagues communicate clearly for more than 20 years. For the past ten years, her focus has been helping people create usable and useful web sites. She is co-author of two classic books on usability: A Practical Guide to Usability Testing (with Joseph Dumas), and User and Task Analysis for Interface Design (with JoAnn Hackos), and is the recipient of many awards.

User-Centered Design Stories

1st Edition
April 19, 2007
Carol Righi + 1 more
English
Paperback
9 7 8 0 1 2 3 7 0 6 0 8 9
eBook
9 7 8 0 0 8 0 4 8 1 5 5 5

User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/manag... topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar.

Sketching User Experiences: Getting the Design Right and the Right Design

1st Edition
April 10, 2007
Bill Buxton
English
Paperback
9 7 8 0 1 2 3 7 4 0 3 7 3
eBook
9 7 8 0 0 8 0 5 5 2 9 0 3

Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood—by both designers and the people with whom they need to work— in order to achieve success with new products and systems. So while the focus is on design, the approach is holistic. Hence, the book speaks to designers, usability specialists, the HCI community, product managers, and business executives. There is an emphasis on balancing the back-end concern with usability and engineering excellence (getting the design right) with an up-front investment in sketching and ideation (getting the right design). Overall, the objective is to build the notion of informed design: molding emerging technology into a form that serves our society and reflects its values. Grounded in both practice and scientific research, Bill Buxton’s engaging work aims to spark the imagination while encouraging the use of new techniques, breathing new life into user experience design.

Text Entry Systems

1st Edition
March 12, 2007
I. Scott MacKenzie + 1 more
English
eBook
9 7 8 0 0 8 0 4 8 9 7 9 7

Text Entry Systems covers different aspects of text entry systems and offers prospective researchers and developers global guidelines for conducting research on text entry, in terms of design strategy, evaluation methodology, and requirements; a discussion of the history and current state of the art of entry systems; and specific guidelines for designing entry systems for a specific target, depending on devices, modalities, language, and different physical conditions of users. Text entry has never been so important as it is today. This is in large part due to the phenomenal, relatively recent success of mobile computing, text messaging on mobile phones, and the proliferation of small devices like the Blackberry and Palm Pilot. Compared with the recent past, when text entry was primarily through the standard "qwerty" keyboard, people today use a diverse array of devices with the number and variety of such devices ever increasing. The variety is not just in the devices, but also in the technologies used: entry modalities have become more varied and include speech recognition and synthesis, handwriting recognition, and even eye-tracking using image processing on web-cams. Statistical language modeling has advanced greatly in the past ten years and so therein is potential to facilitate and improve text entry — increasingly, the way people communicate.

Effective Prototyping for Software Makers

1st Edition
December 12, 2006
Jonathan Arnowitz + 2 more
English
eBook
9 7 8 0 0 8 0 4 6 8 9 6 9

Effective Prototyping for Software Makers is a practical, informative resource that will help anyone—whether or not one has artistic talent, access to special tools, or programming ability—to use good prototyping style, methods, and tools to build prototypes and manage for effective prototyping. This book features a prototyping process with guidelines, templates, and worksheets; overviews and step-by-step guides for nine common prototyping techniques; an introduction with step-by-step guidelines to a variety of prototyping tools that do not require advanced artistic skills; templates and other resources used in the book available on the Web for reuse; clearly-explained concepts and guidelines; and full-color illustrations and examples from a wide variety of prototyping processes, methods, and tools. This book is an ideal resource for usability professionals and interaction designers; software developers, web application designers, web designers, information architects, information and industrial designers.

The Persona Lifecycle

1st Edition
April 24, 2006
John Pruitt + 1 more
English
eBook
9 7 8 0 0 8 0 4 5 5 7 3 0

The Persona Lifecycle is a field guide exclusively focused on interaction design's most popular new technique. The Persona Lifecycle addresses the "how" of creating effective personas and using those personas to design products that people love. It doesn’t just describe the value of personas; it offers detailed techniques and tools related to planning, creating, communicating, and using personas to create great product designs. Moreover, it provides rich examples, samples, and illustrations to imitate and model. Perhaps most importantly, it positions personas not as a panacea, but as a method used to complement other user-centered design (UCD) techniques including scenario-based design, cognitive walkthroughs and user testing. The authors developed the Persona Lifecycle model to communicate the value and practical application of personas to product design and development professionals. This book explores the complete lifecycle of personas, to guide the designer at each stage of product development. It includes a running case study with rich examples and samples that demonstrate how personas can be used in building a product end-to-end. It also presents recommended best practices in techniques, tools, and innovative methods and contains hundreds of relevant stories, commentary, opinions, and case studies from user experience professionals across a variety of domains and industries. This book will be a valuable resource for UCD professionals, including usability practitioners, interaction designers, technical writers, and program managers; programmers/develope... who act as the interaction designers for software; and those professionals who work with developers and designers.

Multilingual Speech Processing

1st Edition
April 21, 2006
Tanja Schultz + 1 more
English
Hardback
9 7 8 0 1 2 0 8 8 5 0 1 5
eBook
9 7 8 0 0 8 0 4 5 7 6 2 8

Tanja Schultz and Katrin Kirchhoff have compiled a comprehensive overview of speech processing from a multilingual perspective. By taking this all-inclusive approach to speech processing, the editors have included theories, algorithms, and techniques that are required to support spoken input and output in a large variety of languages. Multilingual Speech Processing presents a comprehensive introduction to research problems and solutions, both from a theoretical as well as a practical perspective, and highlights technology that incorporates the increasing necessity for multilingual applications in our global community. Current challenges of speech processing and the feasibility of sharing data and system components across different languages guide contributors in their discussions of trends, prognoses and open research issues. This includes automatic speech recognition and speech synthesis, but also speech-to-speech translation, dialog systems, automatic language identification, and handling non-native speech. The book is complemented by an overview of multilingual resources, important research trends, and actual speech processing systems that are being deployed in multilingual human-human and human-machine interfaces. Researchers and developers in industry and academia with different backgrounds but a common interest in multilingual speech processing will find an excellent overview of research problems and solutions detailed from theoretical and practical perspectives.

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