Application Performance Management (APM) in the Digital Enterprise enables IT professionals to be more successful in managing their company’s applications. It explores the fundamentals of application management, examines how the latest technological trends impact application management, and provides best practices for responding to these changes. The recent surge in the use of containers as a way to simplify management and deploy applications has created new challenges, and the convergence of containerization, cloud, mobile, virtualization, analytics, and automation is reshaping the requirements for application management. This book serves as a guide for understanding these dramatic changes and how they impact the management of applications, showing how to create a management strategy, define the underlying processes and standards, and how to select the appropriate tools to enable management processes.
Building the Agile Enterprise with Capabilities, Collaborations and Values, Second Edition covers advances that make technology more powerful and pervasive while, at the same time, improving alignment of technology with business. Using numerous examples, illustrations, and case studies, Fred Cummins, an industry expert, author and former fellow with EDS and Hewlett Packard, updates his first edition incorporating the following industry developments: The ubiquitous use of the Internet along with intelligent, mobile devices, which have enabled everyone and everything to be connected anytime, anywhere The emergence of a “business architecture” discipline that has driven improvements in business design and transformation practices The development of CMMN (Case Management Model and Notation) that will provide automation to support the collaboration of knowledge workers and managers The development of VDML (Value Delivery Modeling Language) that supports modeling of business design from a management perspective The importance of “big data” management and analysis as a new source of insight into evolution of the business and the ecosystem How the architecture of the agile enterprise and business modeling change enterprise governance, management and innovation Building the Agile Enterprise with Capabilities, Collaborations and Values, Second Edition is a must have reference for business leaders, CTOs; business architects, information systems architects and business process modeling professionals who wish to close the gap between strategic planning and business operations as well as the gap between business and IT and enhance the creation and delivery of business value.
OCEB 2 Certification Guide, Second Edition has been updated to cover the new version 2 of the BPMN standard and delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the fundamental exam material for both the business and technical tracks to further certification. The first study guide prepares candidates to take—and pass—the OCEB Fundamental exam, explaining and building on basic concepts, focusing on key areas, and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners, and those newer to the field, this book provides a solid grounding in business process management based on the authors’ own extensive BPM consulting experiences.
Business Intelligence Strategy and Big Data Analytics is written for business leaders, managers, and analysts - people who are involved with advancing the use of BI at their companies or who need to better understand what BI is and how it can be used to improve profitability. It is written from a general management perspective, and it draws on observations at 12 companies whose annual revenues range between $500 million and $20 billion. Over the past 15 years, my company has formulated vendor-neutral business-focused BI strategies and program execution plans in collaboration with manufacturers, distributors, retailers, logistics companies, insurers, investment companies, credit unions, and utilities, among others. It is through these experiences that we have validated business-driven BI strategy formulation methods and identified common enterprise BI program execution challenges. In recent years, terms like “big data” and “big data analytics” have been introduced into the business and technical lexicon. Upon close examination, the newer terminology is about the same thing that BI has always been about: analyzing the vast amounts of data that companies generate and/or purchase in the course of business as a means of improving profitability and competitiveness. Accordingly, we will use the terms BI and business intelligence throughout the book, and we will discuss the newer concepts like big data as appropriate. More broadly, the goal of this book is to share methods and observations that will help companies achieve BI success and thereby increase revenues, reduce costs, or both.
This comprehensive approach to the creation of software systems charts a road through system modelling techniques, allowing software engineers to create software meeting two very basic requirements:• that the software system represent a narrow emulation of the organization system that served as its model; • and that the software system display life attributes identical to those of the organization system that it automatizes.The result is a quantum leap increase in software application quality. Such benefit is achieved by the introduction of a fundamental paradigm: the office-floor metaphor which incorporates such well-balanced basic ideas as the functional normalization of tasks and information (in sharp contrast to the classic data normalization) and the principle of tenant-ownership.
Archives and the Computer deals with the use of the computer and its systems and programs in archiving data and other related materials. The book covers topics such as the scope of automated systems in archives; systems for records management, archival description, and retrieval; and machine-readable archives. The book also features examples of systems for records management from different institutions such as theTyne and Wear Archive Department, Dyfed Record Office, and the University of Liverpool. Included in the last part are appendices. Appendix A is a directory of archival systems, Appendix B contains guidelines for machine-readable and related records for preservation, and Appendix C covers machine-readable archives. The text is recommended for archivists who would like to know more about the use of computers in archiving of records and other related information.
An Application Administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include Enterprise Resource Planning (ERP), Customer Resource anagement (CRM), and Point of Sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases the organizations are absolutely dependent that these applications be kept running. The importance of Application Administrators and the level to which organizations depend upon them is easily overlooked.Application Administrator’s Handbook provides both an overview of every phase of administering an application; from working the vendor prior to installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an Application Administrator must be able to handle.
Writing Effective Business Rules moves beyond the fundamental dilemma of system design: defining business rules either in natural language, intelligible but often ambiguous, or program code (or rule engine instructions), unambiguous but unintelligible to stakeholders. Designed to meet the needs of business analysts, this book provides an exhaustive analysis of rule types and a set of syntactic templates from which unambiguous natural language rule statements of each type can be generated. A user guide to the SBVR specification, it explains how to develop an appropriate business vocabulary and generate quality rule statements using the appropriate templates and terms from the vocabulary. The resulting rule statements can be reviewed by business stakeholders for relevance and correctness, providing for a high level of confidence in their successful implementation.
Making Enterprise Information Management (EIM) Work for Business: A Guide to Understanding Information as an Asset provides a comprehensive discussion of EIM. It endeavors to explain information asset management and place it into a pragmatic, focused, and relevant light. The book is organized into two parts. Part 1 provides the material required to sell, understand, and validate the EIM program. It explains concepts such as treating Information, Data, and Content as true assets; information management maturity; and how EIM affects organizations. It also reviews the basic process that builds and maintains an EIM program, including two case studies that provide a birds-eye view of the products of the EIM program. Part 2 deals with the methods and artifacts necessary to maintain EIM and have the business manage information. Along with overviews of Information Asset concepts and the EIM process, it discusses how to initiate an EIM program and the necessary building blocks to manage the changes to managed data and content.
"The book addresses a sorely missing set of considerations in the real world... This is a very timely book."-Peter Herzum, author of Business Component Factory and CEO of Herzum SoftwareXML is a tremendous enabler for platform agnostic data and metadata exchanges. However, there are no clear processes and techniques specifically focused on the engineering of XML structures to support reuse and integration simplicity, which are of particular importance in the age of application integration and Web services. This book describes the challenges of using XML in a manner that promotes simplification of integration, and a high degree of schema reuse. It also describes the syntactical capabilities of XML and XML Schemas, and the similarities (and in some cases limitations) of XML DTDs. This book presents combinations of architectural and design approaches to using XML as well as numerous syntactical and working examples.