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Business Process Change

3rd Edition - April 26, 2014

Author: Paul Harmon

Language: English
eBook ISBN:
9 7 8 - 0 - 1 2 - 8 0 0 5 2 2 - 4

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspect… Read more

Business Process Change

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Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach.

New to this edition:

How to develop business models and business process architecture

How to integrate decision management models and business rules

New material on service processes and on dynamic case management

Learn to integrate various approaches in a broad business process management approach