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Business Process Change
A Business Process Management Guide for Managers and Process Professionals
- 4th Edition - February 28, 2019
- Author: Paul Harmon
- Language: English
- Paperback ISBN:9 7 8 - 0 - 1 2 - 8 1 5 8 4 7 - 0
- eBook ISBN:9 7 8 - 0 - 1 2 - 8 1 5 8 4 8 - 7
Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process c… Read more
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Request a sales quoteBusiness Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.
- Covers Business Process Management Systems and the integration of process redesign and Six Sigma
- Explores how different process elements fit together, including the human aspects of process redesign
- Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
- Offers invaluable, detailed case studies demonstrating how these key methods are implemented
Students in BPM courses in business and information systems programs; Lean/Six Sigma professionals, management and IT professionals (process managers, business analysts, business process architects)
- No. of pages: 534
- Language: English
- Edition: 4
- Published: February 28, 2019
- Imprint: Morgan Kaufmann
- Paperback ISBN: 9780128158470
- eBook ISBN: 9780128158487
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Paul Harmon
Paul Harmon is a cofounder and executive editor at Business Process Trends, an internationally popular website that provides a variety of free articles, columns, surveys and book reviews each month on trends, directions, and best practices in business process management. He is also a cofounder, chief methodologist, and principal consultant of BPTrends Associates, a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing business process management. At the same time Mr. Harmon serves as a Senior Consultant for AI with Cutter Consortium.
Affiliations and expertise
Enterprise Alignment, San Francisco, CA, USARead Business Process Change on ScienceDirect