UX of AI

Artificial Intelligence (AI) has become so ubiquitous within technology that all technological design involves some aspect of AI behind the scenes. Knowing how AI technologies relate to the user experience (UX)/user interface (UI)/product design field and how they can be applied will be a key skill for both designers and technologists. The UX of AI: Understanding and Designing Intelligent User Experiencesoffers a critically understanding of the benefits and limitations of the integration of AI and UX. Bridging the gap between artificial intelligence technologies and experience design, and written for UX/UI/product/service designers, researchers, and students, it demystifies complex AI concepts and demonstrates their practical applications in creating intuitive, responsive, and personalized user experiences. The book begins by establishing fundamental AI concepts in accessible language, avoiding unnecessary technical jargon while providing readers with a solid understanding of Large Language Models (LLMs), machine learning, natural language processing, computer vision, and complex architectures that combine various AI technologies to form innovative interactions and products. It then explores the unique design challenges and opportunities presented by AI-powered interfaces. The book also offers exercises that instructors can use as interactive classroom activities or homework assignments.