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User Experience Management

Essential Skills for Leading Effective UX Teams

  • 1st Edition - April 28, 2011
  • Author: Arnie Lund
  • Language: English
  • Paperback ISBN:
    9 7 8 - 0 - 1 2 - 3 8 5 4 9 6 - 4
  • eBook ISBN:
    9 7 8 - 0 - 1 2 - 3 8 5 4 9 7 - 1

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corpor… Read more

User Experience Management

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User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.