The Manager's Handbook for Corporate Security

Part I: The Old and New World of the Security Professional

Chapter 1. It’s a New Century and a New World

• Abstract
• Introduction to the New World
• Summary
• End Notes

Chapter 2. New and Old Threats to Corporate Assets, and What to Do About Them

• Abstract
• Introduction to the World of Threats, Vulnerabilities, and Risks to Corporate Assets
• Threats
• The Work Environment Has Changed
• Case Study
• Motivations of Threat Agents, the Attackers
• Vulnerabilities
• Risks
• Summary
• End Notes

Chapter 3. A Short History of Corporate Security and Law Enforcement

• Abstract
• Introduction to the World of Security and Law Enforcement
• Definition of Security and Its Environment
• Historical Overview of the Origins of Security
• A Short History of Law Enforcement and Its Relationship to Security
• The Changing Security and Business Environment
• Summary
• End Notes

Chapter 4. The Corporate Security Profession

• Abstract
• The Need for Corporate Security
• Corporate Security Today
• The Role of the Corporate Security Professional
• The Required Skills of the Security Professional
• What Kind of People Are Needed?
• Why the Corporate Security Professional?
• Where Is Security’s Place in the Corporation?
• Summary
• End Notes

Part II: The Corporate Security Manager

Chapter 5. The International Widget Corporation (IWC)

• Abstract
• Introduction
• IWC Background Information
• Key Elements for the CSM to Consider
• Getting to Know IWC
• IWC’s Business Plans
• IWC CAPP Planning
• IWC Departments of Primary Importance to the CSM
• IWC Vision, Mission, and Quality Statements
• Summary
• End Note

Chapter 6. The Corporate Security Manager’s Role

• Abstract
• Introduction to the World of the IWC CSM
• CSM Leadership
• Management Versus Leadership
• Customer Expectations
• Executive Management Expectations of a CSM
• Plans
• The SBP’S Specific Goals for the CSM
• IWC TBP
• IWC ABP
• CSM Expectations of Executive Management
• Working with Executive Management
• Working with Corporate Peers
• Dealing with Office Politics
• Representing the Corporation to the Community
• Dealing with the News Media
• Summary
• End Notes

Chapter 7. Establishing and Managing a Corporate Security Department

• Abstract
• Establishing IWC’s Security Department
• Duties and Responsibilities
• Planning
• Staffing a Security Organization
• Budgeting
• Controlling
• Working with Your Managers
• Working with Your Employees
• Managing Conflict
• Dealing with Satellite Offices in the United States
• Dealing with Satellite Offices in Foreign Lands
• Case Study
• Quality, Process Improvement, and Metrics Management: Assessing Organizational Performance
• Summary
• End Notes

Part III: The Corporate Security Functions

Chapter 8. Administrative Security

• Abstract
• Introduction
• Corporate Security Department Projects
• The IWC Corporate Assets Protection Plan
• Corporate Asset Protection Policies
• Procedures
• Summary
• End Notes

Chapter 9. Physical Security

• Abstract
• Definition of Physical Security
• Security in Layers
• Outer Layers of Protection
• Inner Layers
• Access Controls
• Physical Security Costs
• Physical Risk Assessments
• Physical Security for Classified Government Contracts
• Summary
• End Note

Chapter 10. Outsourced or Proprietary Security?

• Abstract
• Outsourcing: A Definition
• General Information
• The Advantages and Disadvantages of a Proprietary Security Organization
• The Advantages and Disadvantages of an Outsourced Security Organization
• Candidate Security Functions for Outsourcing
• Sample Outsourcing Analysis
• Case Study
• Summary

Chapter 11. Personnel Security

• Abstract
• Introduction
• Preemployment and BIs
• Sensitive Positions
• Conducting Preemployment BIs
• Adverse Information
• Workplace Violence Prevention
• Workplace Violence Case Study
• Workplace Violence Prevention Program
• Causes of Violent Behavior
• Changes in Behavior or Appearance
• Crisis Levels and Recommended Actions
• What the CSM and Security Managers Can Do To Prevent Workplace Violence
• What Employees Can Do To Prevent Workplace Violence
• Workplace Violence Response
• A Checklist for the Elements of a Good Personnel Security Program
• Summary
• End Notes

Chapter 12. Security Education and Awareness Training

• Abstract
• Introduction
• Developing a Security Education and Awareness Training Program (SEATP)
• Automation and Online Information Sharing
• Summary
• End Note

Chapter 13. Fire Protection

• Abstract
• Introduction to Fire Protection
• Fire Prevention and Protection
• Vulnerability to Fire
• Risks
• Fire Prevention and Protection Program—The Elements of IWC’s Effective Program
• Fire Regulations
• Outsourcing Fire Prevention and/or Suppression
• Summary
• End Notes

Chapter 14. Contingency Planning

• Abstract
• Introduction
• Contingency Planning Program
• Emergency Response
• Crisis Management
• Business Continuity
• Summary
• End Note

Chapter 15. Investigations

• Abstract
• Introduction to IWC’s Investigations Organization
• Managing the Investigations Organization
• Investigations Organization Mission, Vision, and Quality Statements
• Crime Prevention Principles
• Crime Prevention Organizational Responsibilities
• IWC Investigations Organization Duties and Responsibilities
• The Investigations Organization’s Strategic, Tactical, and Annual Plans
• Crime Prevention Program and Organization
• Crime Inquiries and Investigative Functions
• Sources, Networking, and Liaison
• A Crime Occurs—Should You Call Law Enforcement?
• Summary
• End Notes

Chapter 16. Government Security

• Abstract
• Introduction
• Why Discuss National Security as Part of Corporate Security?
• International Widget Corporation and Government Agency Contract
• National Security Classified Information
• Assets Protection Requirements in the National Security Arena
• Assets Protection Objective in the National Security Environment
• Responsibilities
• Collective Assets Protection Controls
• The Appointment of the Corporation’s Focal Point for Government Contract Program Assets Protection
• National Industrial Security Program (NISP)
• Homeland Security
• International Widget Corporation Government Contract Award Notification
• Summary
• End Notes

Chapter 17. Information Security

• Abstract
• Introduction
• Three Basic Categories of Information
• Determining the Value of Information
• Case Study—A Process for Determining Information Value
• The Protection of Automated Information and High-Technology Equipment
• IAPS Organization Responsibilities
• IAPS Management Job Description
• IAPS Staff Job Descriptions
• Information Assurance and Protection Program
• Summary
• End Notes

Chapter 18. Executive Protection

• Abstract
• An Introduction to Executive Protection
• Why Executive Protection?
• The Threats and Risks
• Know the Protectee
• The Protector
• Advance Work
• Transportation
• Home, Office, and Automobile
• Mail and Packages
• Issues and Concerns
• Summary
• End Notes

Chapter 19. Event Security

• Abstract
• Introduction
• Advance Work—Preplanning
• Security Operations
• Physical Security
• Information Security
• Staff and Executive Protection
• Contingencies
• Summary

Part IV: The Security Profession Now and in the Future

Chapter 20. How to Develop and Maintain a Corporate Security Career Development Program

• Abstract
• Introduction
• The CSM’s Career Development
• Establishing and Managing a Corporate Security Career Development Program
• Summary
• End Note

Chapter 21. Security Professionals—What You Can Do to Help Others

• Abstract
• Introduction
• Lectures
• Writing
• Associations
• Educational Institutions
• Mentoring
• Summary
• End Notes

Chapter 22. Ethics and the Corporate Security Professional

• Abstract
• Introduction
• Codes of Ethics
• Code of Ethics
• Corporate Ethics, Standards of Conduct, Business Practices, and Corporate Values
• Impact of Ethics on the Corporate Assets Protection Program
• Summary
• End Notes

Chapter 23. The Future of the Corporate Security Profession

• Abstract
• Introduction
• It’s a New Century and a New World
• Global Competition
• Summary
• End Notes