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The Administrative Dental Assistant

  • 6th Edition - November 17, 2023
  • Latest edition
  • Author: Linda J. Gaylor
  • Language: English

Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patien… Read more

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Description

Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice.

Key features

  • Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today’s dental office
  • Procedures boxes provide step-by-step instructions on a wide variety of dental office duties
  • "Anatomy of…" illustrations help to describe common office functions, computerized forms, and dental office equipment
  • Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms
  • What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills
  • Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today’s dental office

Table of contents

PART I Introduction to the Dental Profession

1. Orientation to the Dental Profession

2. Dental Basics

PART II Communication Skills: Principles and Practices

3. Communication Skills and Tools

4. Written Correspondence and Electronic Communication

5. Patient Relations

6. Dental Healthcare Team Communications

PART III Managing Dental Office Systems

7. Computerized Dental Practice

8. Patient Clinical Records

9. Information Management and Security

10. Dental Patient Scheduling

11. Continuing Care Program (Recall or Re-Care Systems)

12. Inventory Management

13. Office Equipment

PART IV Managing Dental Office Finances

14. Financial Arrangement and Collection Procedures

15. Dental Benefit Plan Processing

16. Bookkeeping Procedures: Accounts Payable

17. Bookkeeping Procedures: Accounts Receivable

PART V Managing Your Career

18. Employment Strategies

Product details

  • Edition: 6
  • Latest edition
  • Published: November 17, 2023
  • Language: English

About the author

LG

Linda J. Gaylor

Linda Gaylor holds a Bachelor of Science degree in Public Administration with a minor in Organizational Management, and a Master of Education degree in Educational Management. Linda worked in private practice as an administrative assistant, office manager, and RDA for more than 20 years, and also taught for 15 years to prepare students for careers in all areas of dental assisting. Linda is retired, but has continued to expand her dental assisting skills by staying up-to-date with current trends and practices and has formed a consulting group to provide assistance in curriculum development and dental practice management.
Affiliations and expertise
Retired Coordinator, Curriculum and Instruction San Bernardino County Superintendent of Schools Regional Occupational Program, Career Training, and Support Services San Bernardino, California, USA