Successful User Experience
Strategies and Roadmaps
- 2nd Edition - October 1, 2025
- Imprint: Morgan Kaufmann
- Author: Elizabeth Rosenzweig
- Language: English
- Paperback ISBN:9 7 8 - 0 - 4 4 3 - 2 9 0 8 2 - 4
- eBook ISBN:9 7 8 - 0 - 4 4 3 - 2 9 0 8 3 - 1
Successful User Experience: Strategy and Roadmaps, Second Edition provides a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy… Read more
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Successful User Experience: Strategy and Roadmaps, Second Edition provides a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy that includes tactics, tools, and methodologies. Leveraging material honed in user experience courses and over 35 years in the field, the author explains the value of strategic models to refine goals against available data and resources. You will learn how to think about UX from a high level, design the UX while setting goals for a product or project, and how to turn that into concrete actionable steps.
This book demonstrates how to translate high-level planning into concrete, actionable steps. It explains the connection between Design Thinking and creating a great user experience, and guides the reader in setting effective UX goals for their product or project You’ll learn how to choose the right tools and methodologies at each stage of the product lifecycle. Starting with UX acceptance as a foundation, the book builds on this with practical steps and real-world case studies, helping you develop a comprehensive strategy-from the big picture of product design, development, and commercialization, to leveraging UX for stronger, more successful products.
- Uses strategic models that focus on product design and development
- Teaches how to decipher what tool or methodology is right for a given moment, project, or a specific team
- Presents tactics on how to connect the dots between tools, data, and design
- Provides actionable steps and case studies that help users develop a complete strategy, from the big picture of product design, development, and commercialization to how UX can help create stronger products
- Includes, in each chapter, real world examples of theories and processes
Graduate school students in computer science, engineering, systems design, UX Consultants, UX Leaders, HF or IA team members, Product Design and Marketing professionals, Product Designers, Product Owners, Engineers, Continuing education students, International practitioners
1. Why does User Experience Matter?
2. CHAPTER 2 Design
3. UX Thinking
4. Understanding UX Strategy
5. Planning UX Strategy
6. Beyond Mobile: Device Agnostic UX
7. AI and Design Ethics
8. Design Research
9. Usability Inspection Methods
10. Usability Testing
11. UX Quantitative Research Methods
12. Global UX and Online Studies
13. Moving Past the Lab
14. Whole Systems Design: Learning Design, Service Design
15. Implementing UX Strategy
16. Getting Buyin and Measuring Success
17. Learning From Failure
18. Big Picture Takeaway
- Edition: 2
- Published: October 1, 2025
- Imprint: Morgan Kaufmann
- Language: English
ER
Elizabeth Rosenzweig
Elizabeth Rosenzweig has worked as a consultant and employee in several major corporations for over 35 years and an adjunct professor for over 15 years. Her experience includes design and development, ranging from website and, applications, to hardware products and technology development. Elizabeth is a founder and current director of World Usability Day and the President of the World Usability Initiative. She has completed projects for many major global corporations as well as academic institutions. Elizabeth holds a Science Master in Visual Studies (User Interface Design and Computer Output) from the Media Lab at MIT.
Affiliations and expertise
Principal Consultant, User Experience Center, and Adjunct Faculty, Human Factors and Information Design, Bentley University, USA