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Study Guide and Procedure Checklist Manual for Kinn’s The Administrative Medical Assistant
An Applied Learning Approach
- 15th Edition - September 2, 2022
- Authors: Brigitte Niedzwiecki, Julie Pepper
- Language: English
- Paperback ISBN:9 7 8 - 0 - 3 2 3 - 8 7 4 1 3 - 7
- eBook ISBN:9 7 8 - 0 - 3 2 3 - 8 8 3 0 9 - 2
Designed to support the trusted content in Kinn’s The Administrative Medical Assistant, 15th Edition, this study guide is an essential review and practice companion to reinf… Read more
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Request a sales quoteDesigned to support the trusted content in Kinn’s The Administrative Medical Assistant, 15th Edition, this study guide is an essential review and practice companion to reinforce key concepts, encourage critical thinking, and help you apply medical assisting content. This robust companion guide offers a wide range of activities to strengthen your understanding of common administrative skills — including certification preparation questions, a review of medical terminology and anatomy, and application exercises. Trusted for more than 65 years as a key part of the journey from classroom to career, it also features competency checklists to accurately measure your progress and performance from day one until you land your first job as a medical assistant.
- Approximately 70 step-by-step procedure checklists enable you to assess and track your performance for every procedure included in the textbook.
- Chapter-by-chapter correlation with the textbook allows you to easily follow core textbook competencies.
- Matching and acronym activities reinforce your understanding of medical terminology, anatomy and physiology, and chapter vocabulary.
- Short-answer and fill-in-the-blank exercises strengthen your comprehension of key concepts.
- Multiple-choice questions help you prepare for classroom and board exams.
- Workplace application exercises promote critical thinking and job readiness before you enter practice.
- Internet exercises offer ideas for expanded and project-based learning.
Medical Assisting students
- Estimated annual enrollment 145,000 (IPEDS)
- 403 programs accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP)
395 programs accredited by the Accrediting Bureau of Health Education Schools (ABHES)
- Cover image
- Title page
- Table of Contents
- Copyright
- To the Student
- Competency Checklist
- List of Illustrations
- Chapter 1: The Professional Medical Assistant and the Healthcare Team
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Chapter 2: Therapeutic Communication
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 2.1 Use Feedback Techniques and Demonstrate Respect for Individual Diversity: Gender and Appearance
- Work Product 2.1 History Form for Established Patient
- Procedure 2.2 Use Feedback Techniques and Demonstrate Respect for Individual Diversity: Race
- Work Product 2.2 History Form for Established Patient
- Procedure 2.3 Demonstrate Respect for Individual Diversity: Religion and Appearance
- Procedure 2.4 Use Feedback Techniques and Demonstrate Respect for Individual Diversity: Age, Economic Status, and Appearance
- Work Product 2.3 History Form for Established Patient
- Procedure 2.5 Demonstrate Appropriate Self-Boundaries
- Chapter 3: Legal Principles
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 3.1 Apply the Patient's Bill of Rights
- Procedure 3.2 Locate the Medical Assistant's Legal Scope of Practice
- Chapter 4: Healthcare Laws
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 4.1 Protecting a Patient's Privacy
- Procedure 4.2 Completing a Release of Record Form for a Release of Information
- Work Product 4.1 Records Release Form
- Procedure 4.3 Perform Disease Reporting
- Procedure 4.4 Report Illegal Activity
- Procedure 4.5 Complete Incident Report
- Work Product 4.2 Incident Report Form
- Chapter 5: Healthcare Ethics
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 5.1 Developing an Ethics Separation Plan
- Procedure 5.2 Demonstrate Appropriate Response to Ethical Issues
- Chapter 6: Introduction to Medical Terminology and Anatomy
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Chapter 7: Patient Coaching
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 7.1 Coach a Patient on Disease Prevention
- Procedure 7.2 Develop a List of Community Resources and Facilitate Referrals
- Work Product 7.1 Community Resource Referral Form
- Chapter 8: Technology
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 8.1 Prepare a Workstation
- Procedure 8.2 Identify a Reliable Patient Education Website
- Chapter 9: Written Communication
- VOCABULARY REVIEW
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- INTERNET ACTIVITIES
- Procedure 9.1 Compose a Professional Business Letter Using the Full Block Letter Format
- Procedure 9.2 Compose a Professional Business Letter Using the Modified Block Letter Format
- Procedure 9.3 Compose a Professional Business Letter Using the Semi-Block Letter Format
- Procedure 9.4 Compose a Memorandum
- Procedure 9.5 Compose a Professional Email
- Procedure 9.6 Complete a Fax Cover Sheet
- Work Product 9.1 HIPAA-Compliant Fax Cover Sheet
- Chapter 10: Telephone Techniques
- VOCABULARY REVIEW
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 10.1 Demonstrate Professional Telephone Techniques
- Procedure 10.2 Document Telephone Messages and Report Relevant Information Concisely and Accurately
- Chapter 11: Scheduling Appointments and Patient Processing
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 11.1 Establish the Appointment Matrix
- Procedure 11.2 Schedule a New Patient
- Procedure 11.3 Coach Patients Regarding Office Policies
- Procedure 11.4 Schedule an Established Patient
- Procedure 11.5 Schedule a Patient Procedure
- Chapter 12: Health Records
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 12.1 Upload Documents to the Electronic Health Record
- Procedure 12.2 Register a New Patient in the Practice Management Software
- Procedure 12.3 Protect the Integrity of the Medical Record
- Procedure 12.4 Developing a Plan in the Event of Loss of EMR and PMS
- Procedure 12.5 Create and Organize a Patient's Paper Health Record
- Procedure 12.6 File Patient Health Records
- Chapter 13: Daily Operations and Safety
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATION
- INTERNET ACTIVITIES
- Procedure 13.1 Perform an Equipment Inventory with Documentation
- Work Product 13.1 Equipment Inventory Form
- Procedure 13.2 Perform Routine Maintenance of Equipment
- Work Product 13.2 Maintenance Logs
- Procedure 13.3 Perform a Supply Inventory with Documentation While Using Proper Body Mechanics
- Work Product 13.3 Supply Inventory Form
- Procedure 13.4 Evaluate the Work Environment
- Work Product 13.4 Work Environment Evaluation Form
- Procedure 13.5 Participate in a Mock Exposure Event
- Procedure 13.6 Use a Fire Extinguisher
- Chapter 14: Principles of Pharmacology
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 14.1 Prepare a Prescription
- Work Product 14.1 Prescriptions
- Chapter 15: Health Insurance Essentials
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 15.1 Interpret Information on an Insurance Card
- Chapter 16: Diagnostic Coding Essentials
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 16.1 Perform Coding Using the Current ICD-10-CM Manual or Encoder
- Chapter 17: Procedural Coding Essentials
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CODING EXERCISES
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 17.1 Perform Procedural Coding: Surgery
- Procedure 17.2 Perform Procedural Coding: Office Visit and Immunizations
- Procedure 17.3 Working with Providers to Ensure Accurate Code Selection
- Chapter 18: Medical Billing and Reimbursement Essentials
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 18.1 Perform Precertification with Documentation
- Procedure 18.2 Generate an Insurance Claim
- Procedure 18.3 Complete an Insurance Claim Form
- Work Product 18.1 CMS-1500 Health Insurance Claim Form
- Procedure 18.4 Use Medical Necessity Guidelines: Respond to a “Medical Necessity Denied” Claim
- Work Product 18.2 CMS-1500 Health Insurance Claim Form
- Procedure 18.5 Assist a Patient in Understanding an Explanation of Benefits (EOB)
- Procedure 18.6 Inform a Patient of Financial Obligations for Services Rendered
- Procedure 18.7 Show Sensitivity when Communicating with Patients Regarding Third-Party Requirements
- Chapter 19: Patient Accounts and Practice Management
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 19.1 Post Charges and Payments to Patient Accounts
- Work Product 19.1 Ledger
- Procedure 19.2 Inform a Patient of Financial Obligations for Services Rendered
- Procedure 19.3 Post Payments and Adjustments to Patient Account
- Procedure 19.4 End-of-Day Reconciliation
- Work Product 19.2 Bank Deposit Slip
- Chapter 20: Advanced Roles in Administration
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Chapter 21: Medical Emergencies
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 21.1 Provide First Aid for a Patient with an Environmental Emergency and Insulin Shock
- Procedure 21.2 Incorporate Critical Thinking Skills When Performing Patient Assessment
- Procedure 21.3 Provide First Aid for a Patient With a Stroke and Seizure Activity
- Procedure 21.4 Provide First Aid for a Choking Patient
- Procedure 21.5 Provide First Aid for a Patient With a Bleeding Wound, Fracture, or Syncope
- Procedure 21.6 Provide First Aid for a Patient With Shock
- Procedure 21.7 Provide Rescue Breathing, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED)
- Chapter 22: Skills and Strategies
- VOCABULARY REVIEW
- ABBREVIATIONS
- SKILLS AND CONCEPTS
- CERTIFICATION PREPARATION
- WORKPLACE APPLICATIONS
- INTERNET ACTIVITIES
- Procedure 22.1 Prepare a Chronologic Resume
- Procedure 22.2 Create a Cover Letter
- Procedure 22.3 Complete a Job Application
- Work Product 22.1 Job Application
- Procedure 22.4 Create a Career Portfolio
- Procedure 22.5 Practice Interview Skills During a Mock Interview
- Procedure 22.6 Create a Thank-You Note for an Interview
- No. of pages: 496
- Language: English
- Edition: 15
- Published: September 2, 2022
- Imprint: Saunders
- Paperback ISBN: 9780323874137
- eBook ISBN: 9780323883092
BN
Brigitte Niedzwiecki
JP