Strategic Operations Management
- 2nd Edition - December 17, 2004
- Latest edition
- Authors: John Bessant, Steve Brown, Peter Jones, Richard Lamming
- Language: English
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real… Read more
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Description
Description
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place.
In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage.
In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage.
Key features
Key features
- Well-received and innovative strategic operations management text with new cutting-edge material that really does have a strategic emphasis.
- Integrated services ops man material, new issues explored, new cases and updated.
- No other book covers such a range of topics - including operations, innovation, supply, services - in such depth by one of the strongest team of internationally renowned authors in POM.
Readership
Readership
3rd year post grad students in Operations Management and Engineering Management. DMS, MBA
Table of contents
Table of contents
Introduction to Operations Management, Strategic operations Management, Managing the Transformation Process, Managing Innovation, Inventory Management, including MRP and JIT, Managing Supply, Capacity and Scheduling, Quality, BPR and Benchmarking, Human Resources in operations, Developments in Operations
Product details
Product details
- Edition: 2
- Latest edition
- Published: December 17, 2004
- Language: English
About the authors
About the authors
JB
John Bessant
Affiliations and expertise
Professor of Innovation Management, Cranfield UniversitySB
Steve Brown
Affiliations and expertise
Professor of Management, University of Exeter, UKPJ
Peter Jones
Affiliations and expertise
IFCA Professor of Production and Operations Management, University of Surrey, UKRL
Richard Lamming
Affiliations and expertise
Director of the School of Management, University of Southampton, UK