Social Structure and Emotion

Preface

Acknowledgments

List of Contributors

Introduction

Sociology of Emotion

Structural Symbolic Interaction

Group Processes Research

References

Part I Status, Power, Emotion

1 Commentary

Early Work on Status and Power in the Sociology of Emotions

Status and Power in the Group Process Tradition

Status, Power, and Emotion in Social Order

References

2 HUMOR AND THE EFFECTIVENESS OF DIVERSE LEADERS

Introduction

Gender, Leadership, and Humor

Theoretical Development

Gender, Humor, and Leader Influence: A Research Agenda

Conclusion

References

3 Social Exchange and the Maintenance of Order in Status-Stratifed Systems

Introduction

The Research Problem and Orientation

Theories of Status and Power

How Theories of Power and Status Explain Microorder

The Experiment

Theoretical Interpretations

Shortcomings of Each Theory

Conclusion

Acknowledgments

References

Part II Emotion and Identity Work

4 Commentary

References

5 Identity, Social Status, and Emotion

Introduction

Theory

Procedures

Results

Discussion

Acknowledgment

References

6 A Strategy for Incorporating Social Intelligence in the Design of Virtual Environments

Introduction

Theoretical Framework

Conclusion

References

7 Emotions on the Job: Supporting and Threatening Face in Work Organizations

Introduction

Face and Emotion

Study 1: Vignettes

Study 2: Simulated Job

Discussion

Conclusion

References

Part III Emotions in Exchange Relations

8 Commentary

Organization of Social Exchange

Social Emotions

Social Structure and Emotional Experience

Conclusion

References

9 The Effect of Perceived Trustworthiness on Affect in Negotiated and Reciprocal Exchange

Introduction

Exchange and Emotion

Uncertainty and Commitment in Exchange Relations

Forms of Exchange, Uncertainty, Perceived Trustworthiness and Affect

Partner Behavior

Perceived Trustworthiness

Attribution and Perceived Intentionality

Methods

Results

The Relationship Between Perceived Trustworthiness and Affect

Concluding Comments

References

10 The Structure of Reciprocity and Integrative Bonds: The Role of Emotions

The Theoretical Research Program

Bringing Emotions into Reciprocity Theory

Conclusions

Acknowledgments

References

Part IV Justice and Moral Emotions

11 Commentary

Emotions and the Equity Model

Procedural Justice and Emotions

Current Directions

References

12 It’s Not Just What You Feel: Expressing Emotional Responses to the Injustice of Others

Introduction

Emotional Responses to Distributive Injustice

Emotion Management

The Effects of Social Factors on Observers’ Experience and Expression

Methods

Result

Discussion

Acknowledgment

References

13 The Moral Identity, Status, Moral Emotions, and the Normative Order

Morality and the Moral Identity

Moral Emotions

Social Structure and Moral Emotions

Method

Results

Discussion

Conclusion

Acknowledgments

References

Part V Emotion Labor

14 Commentary

References

15 The Context of Care: Reconsidering Culture, Structure, and the Performance of Emotional Labor among Registered Nurses

Common Points of Inquiry: Reconsidering the Structure–Culture Distinction

From Structure to Culture and Back Again: (Re)framing Emotion Management Research

The Case for Context

The Current Study

Methods

Results

Discussion and Conclusion

Acknowledgment

References

16 Status and Emotional Expression: The Influence of “Others” in Hierarchical Work Settings

Introduction

Emotional Expression (as Emotion Management)

Emotional Expression (as a Marker of Status)

The Role of Others in Hierarchical Work Settings

Data and Methodology

Results

Conclusion

Acknowledgment

References

Part VI Social Change

17 Commentary

Emotion and Social Movements: An Intellectual Biography

The Return of the Repressed – Emotion in Social Movements and Collective Action

Challenges and New Directions

References

18 Emotions and Social Structure: Toward a General Sociological Theory

Conceptualizing Social Structure and Emotions

Emotional Dynamics

Psychodynamics

Conclusion

References

19 Emotion and Inequality in Maternity Care: Anguish and Anger in Prenatal Services for the Poor

Background

Data and Methods

Overt Results

Emergent Results

Summary

Discussion

Conclusions

References

Index