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Service Science, Management, and Engineering:

Theory and Applications

1st Edition - April 12, 2012

Authors: Gang Xiong, Zhong Liu, Xiwei Liu, Fenghua Zhu, Dong Shen

Language: English
Hardback ISBN:
9 7 8 - 0 - 1 2 - 3 9 7 0 3 7 - 4
eBook ISBN:
9 7 8 - 0 - 1 2 - 3 9 7 3 2 5 - 2

The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, de… Read more

Service Science, Management, and Engineering:

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The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications.

Service Science, Management, and Engineering

presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems.