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Patient & Person
- 7th Edition - April 16, 2021
- Author: Jane Stein-Parbury
- Language: English
- Paperback ISBN:9 7 8 - 0 - 7 2 9 5 - 4 3 5 4 - 5
- eBook ISBN:9 7 8 - 0 - 7 2 9 5 - 8 9 3 4 - 5
Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective… Read more
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Request a sales quotePatient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care.
Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey.
The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing.
- Narratives and stories to explain practical application of theoretical concepts
- Forty-two learning activities to enable students to understand the content and practise skills in a focused manner
- Person-centred approach throughout
- Online scenario-based videos to demonstrate the use of specific skills
- An eBook included in all print purchases
Additional resources on Evolve
- eBook on VitalSource
Instructor resources:
- Cover image
- Title page
- Table of Contents
- Dedication
- Copyright
- Foreword
- Preface
- How to use this book
- Online videos – scenarios and interviews
- Activities
- About the author
- List of Tables
- List of Illustrations
- Part 1. Introduction
- Introduction
- 1. Interpersonal skills for person-centred care
- Introduction
- Communicating and relating
- Patient-centred care
- Patient–nurse relationships in nursing practice
- Summary
- References
- 2. The patient–nurse relationship
- Introduction
- Characteristics of helpful patient–nurse relationships
- Types of relationships
- The progress of the relationship
- Summary
- References
- 3. Nurse as therapeutic agent
- Introduction
- Developing the self as a therapeutic agent
- Therapeutic use of self
- Communication competence
- The importance of self-understanding
- Self-awareness versus self-consciousness
- The relationship between self-understanding and professional growth
- Reflection and reflective practice
- Self-sharing
- Self-disclosure with patients
- Personal philosophy about health
- Personal values and beliefs
- Personal needs
- Characteristics that help interpersonal connectedness
- Developing a personal style
- Learning the skills
- Self-assessment of interpersonal skills
- Summary
- References
- 4. Considering culture
- Introduction
- What is culture?
- Cultural stereotyping
- Culture and health care
- The importance of reflection in cultural care
- Language differences
- Summary
- References
- Part 2. The Skills
- Introduction
- 5. Encouraging interaction: Listening
- Introduction
- Nursing presence
- The listening process
- Hearing and listening
- Benefits of listening
- Listening with nursing ears
- Readiness to listen
- The skills of listening
- Evaluation of listening
- Summary
- References
- 6. Building meaning: Understanding
- Introduction
- The concept of empathy
- Empathy in nursing
- Expressing empathy
- Promoting understanding and empathy
- Responding with understanding
- The skills of understanding
- Summary
- References
- 7. Collecting information: Exploring
- Introduction
- Planned versus spontaneous exploration
- The skills of exploration
- Focused exploration
- Nurse’s control in exploration
- Summary
- References
- 8. Intervening: Comforting, supporting and enabling
- Introduction
- Psychosocial actions that comfort, support and enable
- Comforting
- Supporting patients
- Enabling patients
- Summary
- References
- Part 3. Skills in Context
- Introduction
- 9. Transitions through health and illness
- Introduction
- The nature of transitions
- Themes in health transitions
- Transition and coping
- Facilitating transitions in illness
- Successful transition
- Summary
- References
- 10. Challenging interpersonal encounters
- Introduction
- Challenging situations
- Strategies to resolve conflict
- Responding to anger
- Summary
- References
- 11. Communicating with the healthcare team
- Introduction
- Productive nursing environments
- Interprofessional communication
- Stress in the work environment
- Colleague interaction and work stress
- Coping with work stress
- Caring for self: Building resilience
- Summary
- References
- Appendix: Notes on the activities
- Index
- No. of pages: 342
- Language: English
- Edition: 7
- Published: April 16, 2021
- Imprint: Elsevier
- Paperback ISBN: 9780729543545
- eBook ISBN: 9780729589345
JS
Jane Stein-Parbury
Jane Stein-Parbury lectured at the University of Technology, Sydney Kuring-gai, and has some 30 years nursing experience. Jane Stein-Parbury is currently serving a position on the NSW Nursing Registration Curriculum Board.
Affiliations and expertise
Emeritus Professor, Faculty of Health, University of Technology Sydney, Australia