Multi-Domain Master Data Management

• Dedication

Endorsements

Acknowledgments

About the Authors

Preface

• Overview of the Book

Part I: Planning Your Multi-Domain Initiative

• Chapter 1: Strategy, Scope, and Approach
  • Abstract
  • Defining Multi-domain MDM
  • Multi-domain MDM Strategy and Approach
  • How and Where to Start?
  • Multi-domain MDM Scope
  • Conclusion
• Chapter 2: Defining and Prioritizing Master Data
  • Abstract
  • Identifying Domains
  • Identifying Master Data
  • Identifying Sources of Master Data
  • Determining the Master Data Elements
  • Business Definition Conflicts
  • Prioritizing Domains
  • Conclusion
• Chapter 3: Architecture and Technology Considerations
  • Abstract
  • Multi-domain MDM Technological Background
  • MDM Architectures and Styles
  • Multi-domain MDM Technical Implementation Considerations
  • Technical Considerations to Other Major Functions
  • What About Big Data?
  • Conclusion
• Chapter 4: Program Management Office Implementation
  • Abstract
  • Business and IT Alignment Considerations
  • Building Cross-Functional Alignment
  • Coordination of MDM Roles and Responsibilities
  • Handling Organization Change
  • PMO Tools and Processes
  • Program Communication
  • Program Value
  • Issue Management and Resolution
  • Conclusion
• Chapter 5: Defining a Cross-Domain Maturity Model
  • Abstract
  • Maturity States
  • How and Where Can Maturity Be Measured?
  • Conclusion

Part II: Implementing the Multi-Domain Model

• Chapter 6: Establishing Multi-Domain Data Governance
  • Abstract
  • The Data Governance Role and Relationship with MDM
• Chapter 7: Data Stewardship
  • Abstract
  • What Is the Current State of Data Governance?
  • Should “Data Steward” Be a Formal Job Role and Job Title?
  • What is the Right Data Steward Approach Within Each MDM Domain?
  • How to Engage Data Stewards in Data Access Control Processes?
  • What Processes and Technologies Are Needed to Support Data Steward Roles?
  • Conclusion
• Chapter 8: Data Integration
  • Abstract
  • Why Is Data Integration Necessary?
  • Data Integration Life Cycle
  • Entity Resolution Within the Data Integration Life Cycle
  • Conclusion
• Chapter 9: Data Quality Management
  • Abstract
  • DQM in a Multi-domain MDM Environment
  • A Data-Quality Model
  • Data-Quality Improvement Cycle and Activities
  • Conclusion
• Chapter 10: Metadata Management
  • Abstract
  • Metadata Management in the Context of Multi-Domain MDM
  • Metadata in a Typical Company
  • Metadata Management Goals
  • Organizing Metadata Management
  • Conclusion

Part III: Sustainability and Improvement

• Chapter 11: Performance Measurement
  • Abstract
  • Strategic-Level Measurements
  • Tactical-Level Measurements
  • Operational-Level Measurements
  • Other Factors That Can Influence Performance Measurements
  • Conclusion
• Chapter 12: Continuous Improvement
  • Abstract
  • Continuous Improvement in a Nutshell
  • Continuous Improvement in Multi-Domain MDM
  • Conclusion

Index