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Elsevier

Meeting Customer Needs

  • 1st Edition - January 1, 1994
  • Latest edition
  • Author: Ian Smith
  • Language: English

Product details

  • Edition: 1
  • Latest edition
  • Published: January 1, 1994
  • Language: English

About the author

IS

Ian Smith

Affiliations and expertise
Boots Teacher/Practitioner, University of Manchester, UK