Managing Airports
An International Perspective
- 2nd Edition - August 29, 2003
- Latest edition
- Author: Anne Graham
- Language: English
Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innova… Read more
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Description
Description
Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innovative insight into the processes behind running a successful airport. It contains examples and case studies from airports all over the world to aid understanding of the key topic areas and to place them in a practical context.
The book:
* tackles the key airport management issues related to economic performance, marketing and service provision within the context of the industry's wider development
* systematically considers the impact that airports have on the surrounding community, from both an environmental and economic viewpoint
* analyses the contemporary trends towards privatization and globalization that are fundamentally changing the nature of the industry
Accessible and up-to-date, Managing Airports second edition, is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry. Airport case studies include those from BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.
The book:
* tackles the key airport management issues related to economic performance, marketing and service provision within the context of the industry's wider development
* systematically considers the impact that airports have on the surrounding community, from both an environmental and economic viewpoint
* analyses the contemporary trends towards privatization and globalization that are fundamentally changing the nature of the industry
Accessible and up-to-date, Managing Airports second edition, is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry. Airport case studies include those from BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.
Key features
Key features
* Revised second edition which reflect huge changes in airports management today in the light of disasters such as 9/11
* Comprehensive text which considers all the key economic, marketing and planning issues related to airport management
* International case studies
* Comprehensive text which considers all the key economic, marketing and planning issues related to airport management
* International case studies
Readership
Readership
Undergraduate and postgraduate students on Transportation and Tourism degrees. In addition, industry practitioners and government authorities dealing with airports
Table of contents
Table of contents
Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality and its measurement; The airport-airline relationship; The provision of commercial facilities; The role of airport marketing; The economic impact of airports; The environmental impacts of airports; Future prospects.
Product details
Product details
- Edition: 2
- Latest edition
- Published: August 29, 2003
- Language: English
About the author
About the author
AG
Anne Graham
Anne Graham is Professor of Air Transport and Tourism Management at the University of Westminster, London. One of her key areas of expertise and knowledge is air transport demand analysis and interrelations with tourism, and she has over 30 years’ experience of lecturing, research and consultancy on these topics. She has published widely with recent books including The Routledge Companion to Air Transport Management, Airport Finance and Investment in the Global Economy, Aviation Economics, Managing Airports and Airport Marketing. Between 2013 and 2015 Anne was Editor-in-Chief of the Journal of Air Transport Management.
Affiliations and expertise
Professor of Air Transport and Tourism Management, University of Westminster, London, UK