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Managing Airport Corporate Performance

Leveraging Business Intelligence and Sustainable Transition

  • 1st Edition - February 27, 2024
  • Latest edition
  • Authors: Dimitrios J. Dimitriou, Maria F. Sartzetaki, Aristi G. Karagkouni
  • Language: English

Managing Airport Corporate Performance: Leveraging Business Intelligence and Sustainable Transition provides a comprehensive and up-to-date resource that explores the integr… Read more

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Description

Managing Airport Corporate Performance: Leveraging Business Intelligence and Sustainable Transition provides a comprehensive and up-to-date resource that explores the integration of business intelligence (BI) techniques in management practices of airport operators. The book sheds light on how BI can play a pivotal role in enhancing corporate performance, strategic decision-making, and operational efficiency within the aviation industry. It uniquely explores the relationship between intelligent and effective management practices in airport operations and the achievement of corporate performance objectives in the aviation industry.

This book showcases the practical applications of BI in the airport operators' context by providing a contemporary and holistic review of the strategies, best practices, and challenges involved in managing airport operations based on BI to drive corporate performance. Additionally, it recognizes the increasing focus on sustainability and the need for airport operators to align their operations with environmental considerations, corporate social responsibility, and economic viability.

Key features

  • Provides comprehensive coverage of BI in airport operations management and its impact on corporate performance, ensuring readers gain a holistic understanding of the subject matter and are equipped with a wide range of insights and strategies
  • Offers practical insights and best practices derived from real-world examples, case studies, and expert perspectives, allowing readers to learn from successful approaches enhancing their management practices and driving corporate performance
  • Recognizes the importance of sustainability in airport management and provides valuable content on integrating sustainable practices, equipping readers with the knowledge and tools to align their operations with sustainability principles, reduce environmental impact, and contribute to a more sustainable aviation industry

Readership

Scholars and researchers in aviation management, data analytics, and business intelligence; students and educators in aviation management, data analytics, or related fields; airport managers and executives responsible for the overall operation and performance

Table of contents

1. Airport Operators Management Fundamentals

2. Performance management in era of Business Intelligence

3. Strategic Planning and Decision-Making

4. Performance Measurement and Benchmarking

5. Enhancing Customer Experience and Service Quality

6. Stakeholder Engagement

7. Leveraging Intelligence for Financial Management

8. Analytics for Environmental Impact Assessment

9. Analytics for Social Impact Assessment

10. Case Studies

11. Digital transformation challenges for managing airports

12. Challenges and Ethical Considerations

Product details

  • Edition: 1
  • Latest edition
  • Published: March 8, 2024
  • Language: English

About the authors

DD

Dimitrios J. Dimitriou

Dimitrios Dimitriou’s background includes a doctorate in econometric modelling for demand forecasting in transportation, MSc in Airports Planning and Management, MSc in Infrastructures Environmental Management, and diploma (equivalent to 4-year BA and 1-year MSc) in Civil Engineering (Transportation planning). His 25 years’ professional experience shared on 3 pillars of activities: education, research, and executive management in transportation sector. His specialisation deals with large investment appraisal, project financing, project management, transport and supply chain economics, management performance, decision making, project development, strategic management, sustainable development, and transportation planning. He participates in 21 large research projects providing papers and presentations in distinguished international events and peer review referred journals. He’s occupied executive positions in transport enterprises and organizations while delivering dedicated studies in large transportation projects. In 2018 he was awarded the Professional Achievement Award in Greece by the British Council for the Study UK Alumni awards.

Affiliations and expertise
Chairman of Department of Economics, Democritus University of Thrace, Greece

MS

Maria F. Sartzetaki

Maria Sartzetaki’s educational qualifications include a PhD in transport enterprises management from the Deptartment of Economics, Democritus University of Thrace (DUTh); MSc in airports economic impact assessment from Cranfield University; MSc in transport systems management from the Aristotle University of Thessaloniki; and diploma (equivalent to 4-year BA and 1-year MSc) in Engineering from DUTh. She is Assistant Professor of Management in the Deptartment of Economics, Democritus University of Thrace. Her professional track record includes executive advisory positions in large transport enterprises and organizations, and subject matter expertise in fields of business development, management, and economics. Her research contributions include publications in peer-reviewed journals, international peer-review conferences, and international and national congresses and workshops. She has participated in a variety of research projects as a member of universities' research units. In 2019 she was the winner of the professional achievement of the "Study UK Alumni Award" awarded by the British Council.

Affiliations and expertise
Department of Economics, Democritus University of Thrace, Greece

AK

Aristi G. Karagkouni

Aristi Karagkouni’s educational background includes a PhD in Sustainable Development and Management of Infrastructure from Democritus University of Thrace, Department of Economics; MSc in Environmental Management for Business from Cranfield University (UK); and diploma (equivalent to 4-year BA and 1-year MSc) in Civil Engineering (Transportation planning). She is currently a Post Doctoral Researcher in the Department of Economics (DUTh), in the research field of Sustainable Development and Management of Infrastructure. She has participated in 50 publications in scientific missions, journals, international conferences, and workshops and she has contributed to 4 research projects. In addition, she participates in the organizing committee of the International Conference that is held every 3 years on “Intermodal Transports: Innovation in Planning, Management, Business Development & Decision Making.”

Affiliations and expertise
Department of Economics, Democritus University of Thrace, Greece

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