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This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing traditional ones… Read more
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List of figures
Preface
About the authors
Chapter 1: Academic library services: quality and leadership
Universities in a globalised setting
Quality in academic libraries
Methods of evaluating quality
User-oriented quality
Leading libraries in service provision
Chapter 2: Users: learning and researching in the digital age
The new teaching-learning model in European higher education
E-Research and e-Science
Innovative academic libraries in the Knowledge Society
Chapter 3: Academic libraries over the last few years
Hybrid libraries
From libraries to Learning Resource Centres
Chapter 4: The challenge of enhancing traditional services
Catalogues
Marketing services
Chapter 5: User-centred libraries
Information literacy
Information literacy programme design
University repositories
Digital collections
2.0 tools
Index
LA
LB