Skip to main content

Implementing Six Sigma and Lean

A practical guide to tools and techniques

  • 1st Edition - October 20, 2008
  • Latest edition
  • Author: Ron Basu
  • Language: English

This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners. Implementing Six Sigma and Lea… Read more

Purchase options

Sorry, this title is not available for purchase in your country/region.

Description

This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners.

Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes.

Case studies are included that encourage the reader to respond in a practical situations and provide a good learning resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.

Key features

* Single source of reference of tools and techniques for practitioners
* All tools and techniques in the book contain definitions, applications, basic steps and worked examples.
* Benefits and pitfalls of each technique give the reader a balanced view.

Readership

Quality managers, practitioners and consultants. Members of quality organizations and associations, including the American Society for Quality (ASQ--more than 100,000 individual and organizational members).

Table of contents

PART 1: THE FOUNDATIONS OF QUALITY

Chapter 1: Quality and Operational Excellence
Chapter 2: History of Quality Movement
Chapter 3: Scope of Tools and Techniques
Part1: Questions and exercises

PART 2: TOOLS

Chapters 4 to 8 Introduction
Chapter 5 Tools for Measurement
Chapter 6 Tools for Analysis
Chapter 7 Tools for Improvement
Chapter 8 Tools for Control
Part 2: Questions and exercises

PART 3: TECHNIQUES

Chapter 9 Quantitative Techniques
Chapter 10 Qualitative Techniques
Part 3: Questions and exercises

PART 4: IMPLEMENTATION

Chapter 11 Making it Happen
Chapter 12 Case Studies
Part 4: Questions and exercises

Appendix 1 Management Models
Appendix 2 Introduction to Statistics
Appendix 3 Random number table
Appendix 4 Answer to numeric questions

Product details

  • Edition: 1
  • Latest edition
  • Published: October 20, 2008
  • Language: English

About the author

RB

Ron Basu

Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney.
Affiliations and expertise
Director of Performance Excellence Limited, Associate Faculty, Henley Management College, UK

View book on ScienceDirect

Read Implementing Six Sigma and Lean on ScienceDirect