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How to Influence Others at Work

Psychoverbal communication for managers

1st Edition - January 1, 1988

Author: Dick McCann

eBook ISBN:
9 7 8 - 1 - 4 8 3 1 - 0 0 6 3 - 0

How to Influence Others at Work: Psychoverbal Communication for Managers discusses neuro-linguistic programming techniques for managing personnel. The book is comprised of nine… Read more

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How to Influence Others at Work: Psychoverbal Communication for Managers discusses neuro-linguistic programming techniques for managing personnel. The book is comprised of nine chapters that tackle various issues concerning the utilization of psychoverbal communication in management.

Chapter 1 discusses how conversation succeeds and fails. Chapter 2 covers working preference, and Chapter 3 deals with the planning of conversation. The book also talks about establishing rapport with operation pacing, and then discusses inquiry techniques. Diagnosing and summarizing, as well as the how-tos of leading people to solutions; proposing a convincing solution; and giving advice and handling criticism, are also covered and discussed.

The text will be of great use to managers who are looking for methods in managing their employees efficiently.