Effective Management of Benchmarking Projects
- 1st Edition - May 20, 1998
- Latest edition
- Author: Mohamed Zairi
- Language: English
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.Effective Management of Benchmarking Projects equips the project team or… Read more
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Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.
Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Author is a leading authority on benchmarking
Blends theory with practice appealing to both academics and practitioners
Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service
Blends theory with practice appealing to both academics and practitioners
Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service
Practitioners involved in TQM implementation including quality managers; CEOs; Marketing managers; Technical/operations managers; HRM professionals; Consultants; MBA students
Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index.
- Edition: 1
- Latest edition
- Published: May 20, 1998
- Language: English
MZ
Mohamed Zairi
Affiliations and expertise
Sabic Chair in Best Practice Management, University of BradfordRead Effective Management of Benchmarking Projects on ScienceDirect