Corporate Amnesia
Keeping know-how in the company
- 1st Edition - June 2, 1998
- Latest edition
- Author: Arnold Kransdorff
- Language: English
Corporate Amnesia establishes organizational memory (OM), the company-specific knowledge accrued from experience, as an essential and powerful management tool.Organizatio… Read more
Purchase options
Description
Description
Corporate Amnesia establishes organizational memory (OM), the company-specific knowledge accrued from experience, as an essential and powerful management tool.
Organizational memory is an intellectual asset that is unique to every company - probably the most important constituent of any institution's durability. Without it (the author defines this state as corporate amnesia) companies have little experiential advantage because they can't benefit from their own hindsight.
Corporate Amnesia examines this hitherto disregarded corporate competency and relates how organizations of all kinds can manage this emigrating resource to good advantage. This book demonstrates how OM's employment can profitably address many of the tenure- and experience-related problems that workplace discontinuity has imposed on Western industry in recent years.
Directors and managers in all types of organization will be able to manage their organizational memory within their own operations after reading this book. This unique guide to experiential learning will provides stimulating reading for business management academics and students.
Arnold Kransdorff is a business historian who specialises in knowledge management issues with London-based Pencorp Group, which helps companies cope with the stop-start consequences of a constantly changing workforce.
He spent 10 years at the Financial Times as a specialist management writer and industrial commentator, where he was awarded the Industrial Writer of the Year prize for his coverage of management issues. He has also received another award of excellence from Anbar Management Intelligence, the world's leading guide to management journal literature. He is the project manager and editor of 15 books - among them histories for Abbey National, RMC Group, Slough Estates, Ibstock Johnsen, the TSB, MFI Premier Brands and Telecom Eireann.
He is a member of the Association of Business Historians in the UK, the European Business History Association and the Business History Conference in the US.
Organizational memory is an intellectual asset that is unique to every company - probably the most important constituent of any institution's durability. Without it (the author defines this state as corporate amnesia) companies have little experiential advantage because they can't benefit from their own hindsight.
Corporate Amnesia examines this hitherto disregarded corporate competency and relates how organizations of all kinds can manage this emigrating resource to good advantage. This book demonstrates how OM's employment can profitably address many of the tenure- and experience-related problems that workplace discontinuity has imposed on Western industry in recent years.
Directors and managers in all types of organization will be able to manage their organizational memory within their own operations after reading this book. This unique guide to experiential learning will provides stimulating reading for business management academics and students.
Arnold Kransdorff is a business historian who specialises in knowledge management issues with London-based Pencorp Group, which helps companies cope with the stop-start consequences of a constantly changing workforce.
He spent 10 years at the Financial Times as a specialist management writer and industrial commentator, where he was awarded the Industrial Writer of the Year prize for his coverage of management issues. He has also received another award of excellence from Anbar Management Intelligence, the world's leading guide to management journal literature. He is the project manager and editor of 15 books - among them histories for Abbey National, RMC Group, Slough Estates, Ibstock Johnsen, the TSB, MFI Premier Brands and Telecom Eireann.
He is a member of the Association of Business Historians in the UK, the European Business History Association and the Business History Conference in the US.
Key features
Key features
Unique, stimulating guide to experiential learning
Explains how short enterprise tenure has provided industry with one of its single biggest damaging influences on productivity and competitiveness
Spells out how companies can manage their Organizational Memory more professionally
Explains how short enterprise tenure has provided industry with one of its single biggest damaging influences on productivity and competitiveness
Spells out how companies can manage their Organizational Memory more professionally
Readership
Readership
Mid/senior level management; Business/management academics; HRM professionals; MBA students; knowledge managers; business historians
Table of contents
Table of contents
New brooms sweep clean!; Without the benefit of hindsight...; The ABC of data, information, knowledge and organizational memory; A job-for-life no more!; How to sustain the internal knowledge chain in a flexible labour market; 'You have not had thirty years' experience. You have had one year's experience thirty times'; Harvesting 20:20 hindsight; Looking over the horizon; Making acquisitions work by the book, et al.; OM's wider role; Literary fiascos and corporate white elephants; Education, education, education!; History provides experience cheaply; Mending the Emperor's new clothes.
Product details
Product details
- Edition: 1
- Latest edition
- Published: July 8, 1998
- Language: English
About the author
About the author
AK
Arnold Kransdorff
An award-winning former writer for the Financial Times, Arnold Kransdorff is a business historian specialising in Knowledge Management issues with London-based Pencorp Group, which helps companies cope with imposed change and the stop-start consequences of a constantly changing workforce. He has been closely involved with developing the use of oral research techniques in management development, succession planning and post-implementation reviews, as well as the more effective employment of corporate and product history in the workplace. Companies for which he has managed projects include Glaxo Wellcome, NM Rothchild, Abbey National, RMC Group, Slough Estates, Ibstock Johnsen, the TSB, MFI, Premier Brands, Jeffersom Smurfit and Telecom Eireann.
Affiliations and expertise
Founder and Managing Director of London-based Pencorp, business history consultancy