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Front Office Management for the Veterinary Team

3rd Edition - December 20, 2018

Author: Heather Prendergast

Paperback ISBN:
9 7 8 - 0 - 3 2 3 - 5 7 0 4 0 - 4
eBook ISBN:
9 7 8 - 0 - 3 2 3 - 5 7 0 4 1 - 1

Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers… Read more

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Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks!