Workplace Culture in Academic Libraries

List of figures and tables

About the editors

About the contributors

Introduction

Part 1: Overview of workplace culture

Chapter 1: Organizational culture and leadership: exploring perceptions and relationships

Abstract:

Introduction

Organizational culture defined

Unit subcultures

Perceptions

Values

Leadership

Everyone leads

Culture-shaping

Conclusion

Chapter 2: Building on our strengths: working towards a preferred workplace culture

Abstract:

Introduction

Literature review

Case studies

Results

Current cultures

Preferred cultures

Discussion

Conclusion

Chapter 3: Organizational culture and administrative change: a case study at a metropolitan academic library

Abstract:

Introduction

Literature review: prior case studies

Background and methodology

Positive cultural aspects

Challenges

Change in the library’s administration

Conclusion

Appendix A Culture interview

Appendix B Culture survey and responses

Part 2: Assessment

Chapter 4: Organizational climate assessment and improvement planning

Abstract:

Introduction

Literature review

Strategic planning retreats

Assessment strategy

Climate assessment instrument

Climate assessment retreats

Outcomes

Lessons learned

Conclusion and looking forward

Appendix A Values statement

Appendix B Cook Library Strategic Plan 2010–2016 (Excerpt)

Appendix C Cook Work Life Survey

Appendix D Plan to improve and enhance organizational climate

Part 3: Acclimation for new librarians

Chapter 5: Helping new librarians find success and satisfaction in the academic library

Abstract:

Introduction

Literature review

Best practices for supporting and leveraging new librarians

Conclusion

Part 4: Workforce diversity

Chapter 6: Beyond diversity: moving towards inclusive work environments

Abstract:

Introduction

Literature review

Inclusive work environments

Cultural competencies

Climate surveys

Developing inclusive work environments

An international perspective

Library leadership

Conclusion

Chapter 7: Cultural competencies in authentic leadership

Abstract:

Introduction

Background on the organizational culture of the University of Nebraska-Lincoln Libraries

Leadership literature

Implementing authentic leadership and cultural competencies at University of Nebraska-Lincoln Libraries

Infrastructure

Diversity committee and mission

Workplace climate

Recruitment and retention

Conclusion

Chapter 8: Diversity and sensitivity in the workplace: understanding Asian Pacific American staff

Abstract:

Introduction

Asian Pacific Americans: definition

APA population’s profile

APA librarians data: diversity counts

Literature review

APA diverse identities

APA library staff: other relevant issues

Best practices and future research

Conclusion

Part 5: Physical environment

Chapter 9: Challenges of redesigning staff work space

Abstract:

Introduction

Literature review

Space assessments

Planning for space changes

Conclusion

Appendix Workspace needs assessment and renovation checklist

Chapter 10: All integration is local: merging cultures in an academic library

Abstract:

Introduction

Literature review

Case study

Conclusion

Chapter 11: Promoting and enabling civility in the academic library

Abstract:

Introduction

The broader issues of civility and incivility

A commitment to diversity and to civility

Implementing action

Creating a statement

Ongoing efforts

Launching a civility initiative in your library

Conclusion

Appendix University Libraries Civility Statement

Part 6: Staff morale/Interpersonal

Chapter 12: Building staff morale and creating a positive workplace

Abstract:

Introduction

Literature review

Background

Library divisions

Bridging the great divide

Conclusion

Part 7: Interaction between departments

Chapter 13: Interdepartmental communication in academic libraries

Abstract:

Introduction

Underlying barriers to interdepartmental communication

Success at Western Washington University Libraries

Conclusion

Chapter 14: Interaction between departments: strategies for improving interdepartmental collaboration through communication

Abstract:

Introduction

Literature review

Multi-stream communication

Creating the right organizational culture and environment

How to speak the same language

Creating the right environment

Conclusion

Part 8: Tenure track/Academic culture

Chapter 15: No middle ground? Perceptions and realities of the distinctions between tenured librarians and their professional colleagues

Abstract:

Introduction

Literature review

Background

The survey

Results and consideration

Suggestions and strategies

Conclusion

Appendix Survey

Part 9: Mentoring/Coaching

Chapter 16: Mentoring in academic libraries

Abstract:

Introduction

A review of the literature

Best practices

Conclusion

Chapter 17: How transformational leadership translates into recognized excellence in academic libraries

Abstract:

Introduction

Literature review

Beginnings of change, sparked at the top

Continuing change: transformational ideas begin to come from functional teams

Continuing change: transforming ZSR’s role in the university

Higher levels of personal action

Conclusion and future directions

Part 10: Generational differences

Chapter 18: Generations at work: what we can learn from each other

Abstract:

Introduction

Background

Literature review

Method

Findings and discussion

Conclusion

Part 11: Motivation/Incentives

Chapter 19: Staff motivation at a university library: use of intrinsic motivation at Western Carolina University

Abstract:

Introduction

Literature review

Case study

Conclusion

Part 12: Conflict management

Chapter 20: Managing conflict and incivility in academic libraries

Abstract:

Introduction

Different types of conflict

Specific cases of conflict in academic libraries

Barriers and solutions

Conclusion

Part 13: Transparent organization

Chapter 21: The transparent organization: keeping staff in the loop

Abstract:

Introduction

Literature review

Case study: North Carolina State University Libraries

Conclusion

References

Index