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Stories in Health Communication
- 1st Edition - October 1, 2024
- Author: Gjyn O'Toole
- Language: English
- Paperback ISBN:9 7 8 - 0 - 7 2 9 5 - 4 4 5 6 - 6
- eBook ISBN:9 7 8 - 0 - 7 2 9 5 - 9 8 6 4 - 4
- eBook ISBN:9 7 8 - 0 - 7 2 9 5 - 9 8 6 5 - 1
Video scenarios of effective and ineffective communication Effective communication is a prerequisite for safe and high-quality health care. Stories in Health Communication consi… Read more
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Effective communication is a prerequisite for safe and high-quality health care. Stories in Health Communication consists of a series of videos and accompanying text designed to support readers to develop their communication skills to pass their assessments and to communicate more effectively in practice.
The Stories book includes 12 short videos demonstrating effective and ineffective interactions between health practitioners and individuals. Students are encouraged to first watch each video, then complete the related activities to develop their own understanding and competence.
This book will help students critique different communication interactions, reflect on their own habits, consider new skills for communicating more effectively to different people in different settings, and then apply what they learn to practice.
1. Introduction and initial information provision
2. Gathering relevant information by questioning leading to comforting, & confronting
3. Effective closure of interaction and services
4. Using Reflection to improve communication
5. Personal Assumptions affecting communication
6. Non-verbal communication
7. Listening to achieve understanding
8. Considering and managing different environments when communicating
9. Holistic communication: Considering the Whole Person/s
10. Misunderstandings & Conflict
13. Telehealth or Telecommunication to deliver healthcare
14. Social media
- No. of pages: 120
- Language: English
- Edition: 1
- Published: October 1, 2024
- Imprint: Elsevier
- Paperback ISBN: 9780729544566
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Gjyn O'Toole
Gjyn retired from academia in 2020.
Affiliations and expertise
Senior Lecturer Occupational Therapy, School of Health Sciences, The University of Newcastle, Newcastle, New South Wales, Australia