
Records Management and Knowledge Mobilisation
A Handbook for Regulation, Innovation and Transformation
- 1st Edition - November 9, 2011
- Imprint: Chandos Publishing
- Author: Stephen Harries
- Language: English
- Paperback ISBN:9 7 8 - 1 - 8 4 3 3 4 - 6 5 3 - 1
- eBook ISBN:9 7 8 - 1 - 7 8 0 6 3 - 2 8 6 - 5
This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity, without losing its essential characteristics.… Read more
Purchase options

- Draws on practical real-world examples
- Focuses on how records management can respond to the challenges of transformation in this period of public sector retrenchment, as yet little discussed elsewhere
- Integrates concepts from records and knowledge management in a coherent applied framework, and locates this within the context of policy-making and delivery, to achieve positive benefits
List of figures and tables
Acknowledgements
About the author
Chapter 1: Managing records and growing knowledge: an interactive strategy
Abstract:
Records management in a turbulent world
The turbulent world of records management
What is knowledge mobilisation?
Connecting records management and knowledge mobilisation
Part 1: Principles
Chapter 2: The changing role of government: transformation
Abstract:
The changing economic environment
The changing policy environment
The changing delivery environment
Accountability and legitimacy
Key principles of transformatory government
Chapter 3: Concepts, codes and meanings: bridging knowledge and records
Abstract:
Distinguishing records, information and knowledge
Reconciling structured records and fluid knowledge
Key principles
Chapter 4: Records, knowledge and action: an interacting design model
Abstract:
Mapping the landscape of records and functions
Mapping the landscape of knowledge and outcomes
Dimensions of an integrated map
Continuum model of recordkeeping
Developing a global representation
Mapping the territory: design views
Scaling the maps: a design method
Key principles
Chapter 5: Regulation and institutions: rules, roles and frames
Abstract:
The role of institutions
Records management as an internal regulator
Records management as a self-reinforcing system
Regulating knowledge
Key principles for an integrated knowledge, records and governance approach
Chapter 6: Innovation and change: ideas, networks and communities
Abstract:
Drivers for change
Innovation in the public sector
Producing new knowledge
Mobilising knowledge and records to lower the barriers
Working with invention: creating a disturbance
Working with diffusion: priming social networks
Knowledge governance
Key principles
Part 2: Practices
Chapter 7: Bridging policy and delivery with knowledge: the case for intervention
Abstract:
Where does policy come from?
Evidence-based policy-making
Developing a knowledge strategy
Chapter 8: Achieving added value: efficiency, effectiveness and public value
Abstract:
What do we mean by value?
The economic case for records management
Distinguishing economy, efficiency and effectiveness
Creating public value
Chapter 9: Planning a knowledge-based intervention: strategy, tools, analysis
Abstract:
Aim, context and structure
Knowledge analysis
Business and stakeholder analysis
Chapter 10: Fomenting knowledge development: plans, techniques, architecture
Abstract:
Fostering knowledge-sharing and learning initiatives
Networking knowledge initiatives
Building collaborative knowledge architecture
Chapter 11: Reframing records management: towards knowledge governance
Abstract:
Structural change in the public sector
A strategic role for knowledge governance
References
Index
- Edition: 1
- Published: November 9, 2011
- Imprint: Chandos Publishing
- Language: English
SH