
Notes in Urgent Care
A Course Companion and Practical Guide
- 1st Edition - November 16, 2022
- Imprint: Elsevier
- Author: Martin McGrath
- Language: English
- Paperback ISBN:9 7 8 - 0 - 3 2 3 - 8 8 4 0 7 - 5
- eBook ISBN:9 7 8 - 0 - 3 2 3 - 8 8 4 0 8 - 2
The multidisciplinary sub-specialty of Urgent Medical Care plays an increasingly important role in meeting the growing demands on the NHS. This is the first and only book in the UK… Read more

Purchase options

Institutional subscription on ScienceDirect
Request a sales quoteThe multidisciplinary sub-specialty of Urgent Medical Care plays an increasingly important role in meeting the growing demands on the NHS. This is the first and only book in the UK specifically designed for clinicians preparing for urgent care postgraduate qualifications.
Notes in Urgent Care: A Course Companion and Practical Guide brings together guidance, research and relevant clinical material in an easily accessible format. It addresses both management (operational and organisational) and clinical areas including emergency, time-critical conditions and symptom-related presentations.
Written by Dr Martin McGrath, a General Practitioner, Honorary Professor, urgent care clinician and clinical director of one of the country’s largest primary care networks, this book will be useful for all clinicians working in urgent, unscheduled, remote and rural environments.
- Suitable as a study aid for the Royal College of Surgeons of Edinburgh’s Diploma in Urgent Medical Care
- Clinical information condensed into a concise, easily accessible and relevant format
- Urgent conditions broken down by specialty
- Useful tips for working in urgent medical care systems, using technology, risk management and human factors
GPs, hospital doctors, advanced nurse practitioners
- Cover image
- Title page
- Table of Contents
- Any screen, Any time, Anywhere
- Copyright
- Foreword
- Preface
- Acknowledgements
- Symbols and Abbreviations
- Useful Reference Material
- Part 1: Management
- Chapter 1. Working in Urgent Medical Care Systems
- Abstract
- Chapter Outline
- The Development of Urgent Care Systems – a Brief History
- The Development of Urgent Care Systems – Challenges
- The Development of Urgent Care Systems – Evolving Solutions
- Alternative Urgent Care Models
- The Evolution of Urgent Care Workforces
- Patient Choice and Behaviour
- UUC Operational Environments
- NHS 111 Services
- GP Out-of-Hours Services
- Working in Multidisciplinary Teams
- 999 Call Handling and Dispatch
- The Characteristics of Good and Bad Urgent Care Services
- Providing Support to Urgent Care Staff
- Supporting Workers After Traumatic Events
- References
- Chapter 2. Using Technology in Urgent Medical Care
- Abstract
- Chapter Outline
- Definitions and Meanings
- Drivers for Change – Overview
- Drivers for Change – System
- Drivers for Change – Individual
- Future Technology
- Relevance of Health Technology in UUC Settings
- Urgent Treatment Centres
- Example Near-patient Investigations
- Personal Protective Equipment and Reducing Healthcare-Associated Infections
- Use of Personal Protective Equipment
- Indwelling Catheters
- Hand Decontamination
- Remote Care and Monitoring
- Telemedicine
- References
- Chapter 3. Managing Safe Dispositions
- Abstract
- Chapter Outline
- Role and Responsibilities of the Referring Clinician
- De-escalating Situations
- Factors Influencing Referral Decisions
- Factors Influencing Risk-based Decision-making
- Decision-making and Referral in Remote Consultation
- Remote Consultations – Safeguarding Considerations
- Supportive Care and Avoiding Admissions
- Compulsory Mental Health Admission in England
- The Mental Capacity Act (MCA) 2005
- Assessment of Capacity
- Deprivation of Liberty Safeguards
- Child Safeguarding
- Adult Safeguarding
- Raising Concerns
- Whistle Blowing
- Prevent/Channel
- Domestic Violence and Abuse
- Human Trafficking
- Modern Slavery
- Female Genital Mutilation
- Patient Transfer and Transport
- Role of Clinicians in Transfers
- The Ambulance Response Programme
- References
- Chapter 4. Risk Management and Urgent Care Preparedness
- Abstract
- Chapter Outline
- Hazard and Risk
- Risk Management and System Design in the Context of Urgent Care
- Learning from Significant Event Analysis and Serious Untoward Incidents
- Principles of Emergency Preparedness, Response and Recovery
- The Role of Urgent Care Services in Relation to a Major Incident
- Management of Major Incident Situations
- The Psychological Needs of Those Involved in a Major Incident
- Business Continuity Relevant to Urgent Care Services
- References
- Chapter 5. Human Factors
- Abstract
- Chapter Outline
- Human Factors in Healthcare and Patient Safety
- The Swiss Cheese Model
- The SHEEP Model
- The WHO Surgical Safety Checklist
- Crew Resource Management
- Cognitive Bias
- Decision-Making in Urgent Medical Care
- Communication Within and Between Teams
- Teamworking
- Leadership
- Bad Leadership
- Managing Fatigue and Stress
- Error Investigation and Management
- Root Cause Analysis
- References
- Chapter 6. Operational Performance
- Abstract
- Chapter Outline
- Local and National Operational Guidance
- Settings for Patient Care
- Urgent Treatment Centres
- Professional Roles in Urgent Care
- Communication in Healthcare Settings
- Consultation Models
- Monitoring the Delivery of Patient Care
- Targets
- Applying Principles of Equality and Diversity
- References
- Part 2: Clinical
- Chapter 7. Providing Urgent Medical Care
- Abstract
- Chapter Outline
- Emergency and Time-Critical Conditions
- Dealing With Symptoms
- Breast
- Cardiology
- Dental
- Dermatology
- Ear, Nose and Throat
- End-of-Life Care
- Endocrine, Haematological and Metabolic
- Gastroenterology and General Surgery
- Mental Health
- Musculoskeletal
- Neurology
- Obstetrics and Gynaecology
- Ophthalmology
- Respiratory
- Urogenital
- Vascular
- References
- Part 3: The Diploma in Urgent Medical Care
- Chapter 8. The Diploma in Urgent Medical Care
- Abstract
- Chapter Outline
- Examination Outline
- Example Single Best Answer (SBA) Questions
- Example Structured Oral Questions
- References
- Bibliography
- ADDITIONAL READING LIST
- Index
- Edition: 1
- Published: November 16, 2022
- Imprint: Elsevier
- No. of pages: 160
- Language: English
- Paperback ISBN: 9780323884075
- eBook ISBN: 9780323884082
MM