Skip to main content

Measuring the User Experience

Collecting, Analyzing, and Presenting Usability Metrics

  • 1st Edition - March 17, 2008
  • Authors: Bill Albert, Tom Tullis
  • Language: English
  • eBook ISBN:
    9 7 8 - 0 - 0 8 - 0 5 5 8 2 6 - 4

Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usabi… Read more

Measuring the User Experience

Purchase options

Limited Offer

Save 50% on book bundles

Immediately download your ebook while waiting for your print delivery. No promo code is needed.

Book bundle cover eBook and print

Institutional subscription on ScienceDirect

Request a sales quote

Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it, and effectively using the information it reveals.

Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.

This book is recommended for usability professionals, developers, programmers, information architects, interaction designers, market researchers, and students in an HCI or HFE program.