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Maximizing Electronic Resources Management in Libraries

Applying Business Process Management

1st Edition - November 21, 2015

Authors: Lenore England, Stephen D. Miller

Paperback ISBN:

9 7 8 - 1 - 8 4 3 3 4 - 7 4 7 - 7

eBook ISBN:

9 7 8 - 1 - 7 8 0 6 3 - 4 2 8 - 9

Maximizing Electronic Resources Management in Libraries: Applying Business Process Management examines the use of Business Process Management (BPM) and the ways it can be… Read more

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Maximizing Electronic Resources Management in Libraries: Applying Business Process Management examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries.

The book offers librarians a skillset that will make them ready for a variety of library environments. It focuses on the organizational tools offered by BPM, including key elements of ERM functions that lay the groundwork for the present and future use of ERM, and how they will drive methods by which libraries provide access to resources. BPM theories are then reviewed, along with a discussion of present applications of BPM to ERM and a final look at possibilities for future applications.

Dedication
List of Figures
About the Authors
Chapter 1. Introduction: Business Process Management (BPM) and Electronic Resources Management
- 1.1. Introduction to the Book
- 1.2. How We Decided to Use Business Process Management
- 1.3. Purpose of the Book
- 1.4. Focus of the Book
- 1.5. Summary of the Structure of the Text and the Application of BPM to ERM
Chapter 2. Elements of ERM from a BPM Point of View
- 2.1. What Is Electronic Resources Management?—Basic Definitions and Overview
- 2.2. Elements of ERM
- 2.3. Functions of ERM
- 2.4. Importance of ERM to Libraries
- 2.5. ERM as Knowledge Work
- 2.6. ERM as Supporting Infrastructure in Libraries
- 2.7. Conclusion
Chapter 3. Organization of ERM
- 3.1. Disparate Business Processes
- 3.2. Why Is Organization Important?
- 3.3. ERM Organizational Structure Mapped to Workflows
- 3.4. Summary
Chapter 4. The History and Evolution of Business Process Management
- 4.1. What Is a “Business Process”?
- 4.2. History of BPM
- 4.3. The Development of BPM
- 4.4. Summary
Chapter 5. Application of BPM to ERM
- 5.1. Business Process Management Applications in Libraries
- 5.2. Overview of BPM Applications to Electronic Resources Management
- 5.3. How BPM Can Help with ERM Organization
- 5.4. BPM Concepts
- 5.5. Change Management and Leadership in BPM/ERM
- 5.6. Leveraging Expanded Knowledge of License Agreement and Procurement Procedures
- 5.7. Conclusions of the Application of BPM to ERM
Chapter 6. Systems Thinking, Process Mapping, and Implications for ERM
- 6.1. Systems Thinking
- 6.2. Implications of Systems Thinking and Knowledge Work for Electronic Resources Management and Business Process Management
- 6.3. Systems Librarians and Other Technical Staff and ERM
- 6.4. Process Discovery and Mapping
- 6.5. Process Mapping and ERM
- 6.6. Summary
Chapter 7. Future Development of ERM Based on BPM Principles
- 7.1. ERM Lean Knowledge Management
- 7.2. Social BPM Analysis for ERM
- 7.3. “Sweet Spot” BPM Analysis for ERM
- 7.4. Summary
Chapter 8. Conclusions for BPM Applications to ERM
- 8.1. BPM to ERM Conclusions
- 8.2. Summary of Book
- 8.3. Ideas Presented
- 8.4. How to Apply BPM to ERM Ideas in the Book
- 8.5. ERM Budgets—Financial Benefits
- 8.6. Future of BPM for ERM
Index