Management of Violence and Aggression
A Manual for Nurses and Health Care Workers
- 1st Edition - November 2, 1999
- Latest edition
- Authors: Tom Mason, Mark Chandley
- Language: English
Nurses and others in the front-line(paramedics, ambulance staff, hospital and GP receptionists, social workers etc) are reporting an increasing incidence of violence and aggression… Read more
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Nurses and others in the front-line(paramedics, ambulance staff, hospital and GP receptionists, social workers etc) are reporting an increasing incidence of violence and aggression from patients/clients. Some of these outbursts have resulted in permanent injury, even death, to the health care worker. The book is structured so that the notion of violence becomes more explicit with each succeeding chapter, until finally the violent outburst arrives. It offers practical prevention and management strategies, based on sound research, and provides a comprehensive view of the problem which will be of value to people working in a variety of clinical situations.
Main market would be nurses working in psychiatric and learning disabilities fields. Market also includes Community nurses, A&E nurses and elderly care. Other workers - social workers, ambulance staff. GP receptionists.
Section 1: General Overview of Violence and Aggression
Introduction
The Dynamic of Violence and Aggression
Phases of Violence and Aggression
Section 2: Options Available in the Phases of Violence and Aggression
Phase 1: Phase of Relative Normality
Observation, Surveillance and Diversionary Techniques
Resources and Staffing
Phase 2: Phase of Pre-Aggression.
Intervention Modalities and Models
Controlling Measures and Management
Phase 3: Phase of Attack
Isolation Techniques
Physical Restraint
Mechanical Control
Chemical Control
Section 3: Corollaries of Violence and Aggression
Serious Situations
Injuries, Job Stress and Burnout
Learning from Experience
Introduction
The Dynamic of Violence and Aggression
Phases of Violence and Aggression
Section 2: Options Available in the Phases of Violence and Aggression
Phase 1: Phase of Relative Normality
Observation, Surveillance and Diversionary Techniques
Resources and Staffing
Phase 2: Phase of Pre-Aggression.
Intervention Modalities and Models
Controlling Measures and Management
Phase 3: Phase of Attack
Isolation Techniques
Physical Restraint
Mechanical Control
Chemical Control
Section 3: Corollaries of Violence and Aggression
Serious Situations
Injuries, Job Stress and Burnout
Learning from Experience
"An invaluable tool for trained and untrained practitioners from any sphere of health care work. It adds to the rapidly growing body of knowledge in this area, but becomes a standard by which others can be measured ." Stephen Worth MPhil, BSc (Hons) RNT, RCNT, Nurse Teacher University of Manchester, Nurse Education Today No 20, January 2000
theories are discussed in this book; they are useful and mentally stimulating. But there is also a great deal of really useful, practical advice about personal alarms, diversionary tactics methods of avoiding the escalation of aggression and reducing tension. I certainly recommend it highly.
" Michael Johnson, Membership Manager, The Association of Medical Secretaries, Practice Manager, Administrators and Receptionists
theories are discussed in this book; they are useful and mentally stimulating. But there is also a great deal of really useful, practical advice about personal alarms, diversionary tactics methods of avoiding the escalation of aggression and reducing tension. I certainly recommend it highly.
" Michael Johnson, Membership Manager, The Association of Medical Secretaries, Practice Manager, Administrators and Receptionists
- Edition: 1
- Latest edition
- Published: November 2, 1999
- Language: English
TM
Tom Mason
Affiliations and expertise
Senior Lecturer, Department of Nursing, University of Liverpool, Liverpool, UKMC
Mark Chandley
Affiliations and expertise
Team leader, Elms Ward, Liverpool University, Liverpool, UK, Ashworth Hospital, Maghull, Merseyside, UK