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Library Technology and User Services

Planning, Integration, and Usability Engineering

  • 1st Edition - November 9, 2011
  • Authors: Anthony S. Chow, Tim Bucknall
  • Language: English
  • Paperback ISBN:
    9 7 8 - 1 - 8 4 3 3 4 - 6 3 8 - 8
  • eBook ISBN:
    9 7 8 - 1 - 7 8 0 6 3 - 2 9 0 - 2

Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and… Read more

Library Technology and User Services

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Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology fulfils the need to deliver the desired outcomes in an efficient, cost-effective manner. The concept of usability engineering is also examined, where the technology is planned, designed, and implemented in such a way as to maximize utility and ease-of-use for users and employees. Readers of this book will understand both the why and the how of library technology, planning, and implementation articulated in a simple, easy-to-understand fashion.