Leading and Managing in Nursing
- 8th Edition - June 2, 2022
- Imprint: Mosby
- Authors: Patricia S. Yoder-Wise, Susan Sportsman
- Language: English
- LooseLeaf ISBN:9 7 8 - 0 - 3 2 3 - 8 2 9 6 8 - 7
- Paperback ISBN:9 7 8 - 0 - 3 2 3 - 7 9 2 0 6 - 6
- eBook ISBN:9 7 8 - 0 - 3 2 3 - 7 9 2 0 7 - 3
Gain a solid foundation in nursing leadership and management skills! Using real-world examples, Leading and Managing in Nursing, 8th Edition helps you learn to provide caring, c… Read more
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Request a sales quoteGain a solid foundation in nursing leadership and management skills! Using real-world examples, Leading and Managing in Nursing, 8th Edition helps you learn to provide caring, compassionate, and professional nursing leadership. Topics range from core concepts to knowing yourself, knowing the organization, communication and conflict, managing stress, delegating, staffing and scheduling, and managing costs and budgets. New to this edition are Next Generation NCLEX® exam-style case studies, three new chapters, and updated guidelines to evidence-based practice. Written by a team of nursing educators and practitioners led by Patricia S. Yoder-Wise and Susan Sportsman, this book combines theory, research, and practical application to help you succeed in an ever-changing healthcare environment.
- UNIQUE! The Challenge opens each chapter with a real-world scenario in which practicing nurse leaders/managers offer personal stories, encouraging you to think about how you would handle the situation.
- UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, demonstrating the ins and outs of problem solving in practice.
- UPDATED! Reorganized chapters make learning easier, and many are updated with new evidence-based content translating research into practice.
- Exercises help you apply concepts to the workplace and learn clinical reasoning.
- Tips for Leading, Managing, and Following offer practical guidelines to applying the information in each chapter.
- Reflections sections provide the opportunity to consider situations that may be encountered in practice.
- The Evidence sections summarize relevant concepts and research from scientific literature.
- Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content.
- Full-color photos help to convey key concepts of nursing leadership and management.
- Cover
- Title page
- Table of Contents
- Copyright
- Dedication
- Editors’ Message to Our Readers
- Contributors
- Reviewers
- Acknowldegements
- Preface
- Part 1: Overview
- 1: Leading, Managing, and Following
- Introduction
- The context of leading, managing, and following in healthcare
- Leading, managing, and following theories
- Comparison of Leading, Managing, and Following in Healthcare
- Future implications
- Conclusion
- Reflections
- Best Practices
- Tips for Leading, Managing, and Following
- References
- 2: Quality and Safety
- Introduction
- Integration Of Quality and safety in healthcare
- Classic reports and key agencies that advance quality and safety
- Quality management in health care
- Customers
- The quality improvement process
- Quality assurance
- Risk management
- Impact of cultural concepts and principles on quality and safety
- Dealing effectively with cultural diversity
- Implications in the workplace
- Conclusion
- Reflections
- Best practices
- Tips for promoting quality and safety
- References
- 3: Ethical and Legal Issues in Nursing
- Introduction
- Professional nursing practice: nurse practice acts
- Negligence and MEDICAL malpractice
- Informed consent
- Privacy and confidentiality
- Policies and procedures
- Employment laws
- Professional nursing practice: ethics
- Conclusion
- Reflections
- The evidence
- Tips for incorporating legal and ethical issues in practice settings
- References
- 4: Toward Justice
- Introduction
- Social determinants of health (SDH)
- Social policies aimed at reducing health disparities
- Progress toward achieving health equity
- Implicit Bias
- Impact of health disparities on healthcare workers of color
- Current initiatives to reach health equity among patients and staff
- Concepts of culture
- Leininger’s theory of transcultural nursing care
- Impact of diversity in healthcare
- Conclusion
- Reflections
- Tips for practice/best practices
- References
- 5: Healthy Workplaces, Healthy Workforce
- Introduction
- Healthy healthcare workplace
- Impact of unhealthy healthcare workplaces and workforces
- Factors that contribute to unhealthy work environments
- Responses to Unhealthy Work Environments
- Developing a Healthy Work Environment in Healthcare
- Conclusion
- Reflections
- Best practice
- Tips for Self-Management
- References
- 6: Translating Research Into Practice
- Introduction
- Making Practice Improvements
- The Relationship between Research and Evidence
- From using Research to Evidence-Based Practice
- The Evidence-Based Practice Movement
- Comparative Effectiveness Research
- Practice-Based Evidence
- Participatory Action Research
- Quality Improvement
- Evaluating Evidence
- Assessing for Applicability to Practice
- Translation Science
- Organizational Strategies to Embed Evidence-Based Practice into Organizations
- Issues for Nurse Leaders and Managers
- Collaboration
- Preparation for Evidence-Based Practice
- Conclusion
- Reflections
- Best Practices
- Tips for Developing Skill in Using Evidence and Translating Research into Practice
- References
- Part 2: Know Yourself
- 7: Gaining Personal Insight: Being an Effective Follower and Leader
- Introduction
- Differences between Leading and Following
- Leader–Follower Relationship
- The Core of Being a Leader
- Gaining Insight into Self
- Becoming an Authentic Leader
- Conclusion
- Reflections
- Best Practices for Effective Following and Leading
- Tips for Effective Following and Leading
- References
- 8: Communication and Conflict
- Introduction
- Effective communication within healthcare settings
- Types of conflict
- Stages of conflict
- Categories of conflict
- Modes of conflict management
- Differences in conflict-handling styles among nurses
- The role of the leader
- Managing incivility, lateral violence, and bullying
- Conclusion
- Reflections
- Best practices
- Tips for effective communication and addressing conflict
- References
- Part 3: Know the Organization
- 9: Healthcare Organizations and Structures
- Introduction
- Characteristics and types of organizations
- Integration
- Acquisitions and mergers
- Theoretical perspectives
- Nursing role and function changes
- Conclusion
- Reflections
- References
- 10: Person-Centered Care
- Introduction
- History of person-centered care in nursing
- Biases impacting person-centered care
- Person-centered care—why now?
- Initiatives to deliver person-centered care
- Challenges in the delivery of person-centered care
- Patient engagement
- Key features in the delivery of person-centered care
- Synthesis and application
- Conclusion
- Reflections
- Best practices
- References
- 11: Staffing and Scheduling
- Introduction
- The staffing process
- Why safe staffing matters
- Complex factors in health care influencing patient outcomes
- Supplemental (agency or contract) staff and float pools
- Organizational factors that affect staffing plans
- Scheduling
- Evaluating unit staffing and productivity
- Conclusion
- Reflections
- Best practices
- Tips for staffing and scheduling
- References
- 12: Workforce Engagement Through Collective Action and Governance
- Introduction
- Culture and structural frame
- Healthy work environment
- Workplace advocacy, engagement, and empowerment
- Professional practice responsibility
- Magnet® and pathway to excellence® recognition
- Collective action, collective bargaining, and unionization in nursing
- Conclusion
- Reflections
- Best practices
- Tips for workforce engagement and collective action
- References
- 13: Solving Problems and Influencing Positive Outcomes
- Introduction
- Problem-Solving
- Conclusion
- Reflections
- Best Practices
- Tips for Solving Problems and Influencing Positive Outcomes
- References
- 14: Delegating: Authority, Accountability, and Responsibility in Delegation Decisions
- Introduction
- Definitions
- Assignment Versus Delegation
- Historical Perspective
- National Guidelines for Nursing Delegation
- Effective Communication: An Essential Competency for Successful Delegation
- Delegation and The Decision-Making Process in Nursing
- Organizational and Individual Accountability
- Legal Authority to Delegate
- Learning How to Delegate: Different Strategies for Success
- Conclusion
- Reflection
- Best Practices
- Tips for Delegation
- References
- 15: Effecting Change, Large and Small
- Introduction
- Strategic planning
- Reasons for strategic planning
- The nature of change
- The change process
- People and change
- Context and change
- Conclusion
- Reflections
- BEST PRACTICES
- Tips for leading change
- References
- 16: Building Effective Teams
- Introduction
- Groups and teams
- Creating effective teams
- Key concepts of teams
- Issues that affect team functioning
- Interprofessional teams
- The value of team building
- The role of leadership
- Conclusion
- Reflections
- Best practices
- Tips for team building
- References
- Part 4: Use Your Skills
- 17: The Impact of Technology
- Introduction
- Types of technologies
- Knowledge technology
- Information systems
- Nursing informatics
- Patient safety
- Safely implementing health information technology
- Implications for Practice
- Future trends and professional issues
- Telehealth
- Professional, ethical nursing practice and new technologies
- Conclusion
- Reflections
- Best practice
- Tips for managing information and technology
- References
- 18: Artificial Intelligence
- Introduction
- Nursing’s relationship with technology—current day
- Data, information, knowledge, and wisdom
- Data, information, knowledge, and wisdom—in the future
- What is artificial intelligence?
- What is process automation?
- What will nursing leadership need to look like in an automated and AI-infused work environment?
- Conclusion
- Reflection
- Best practices
- Tips to prepare for the coming of artificial intelligence in nursing
- References
- 19: Managing Costs and Budgets
- Introduction
- What escalates healthcare costs
- How health care is financed
- Healthcare reimbursement
- The changing healthcare economic environment
- Why profit is necessary
- Understanding what is required to remain financially sound
- Budgets
- Conclusion
- Reflections
- Best practices
- Tips for managing costs and budgets
- References
- 20: Selecting, Developing, and Evaluating Staff
- Introduction
- Roles in an organization
- Selection of staff
- Developing staff
- Performance appraisals
- Coaching
- Conclusion
- Reflection
- Best practices
- Tips for selecting, developing, and evaluating staff
- References
- 21: Managing Personal and Personnel Problems
- Introduction
- Personal/Personnel Problems
- Documentation
- Progressive Discipline
- Termination
- Conclusion
- Reflections
- Best practices
- Tips in The Documentation of Problems
- References
- Part 5: Prepare for the Future
- 22: Role Transition
- Introduction
- Types of roles
- Roles: the abc’s of understanding roles
- Role transition process
- Strategies to promote role transition
- Conclusion
- Reflections
- Best practices
- References
- 23: Managing Your Career
- Introduction
- What is a career?
- Career framework
- Career construction
- Career advancement
- Contributing to scholarly activities and research
- Career marketing strategies
- Interview Topics and Questions
- Evaluate and Negotiate an Offer
- Conclusion
- Reflections
- Best practices
- Tips for successful career management
- References
- 24: Developing Leaders, Managers, and Followers
- Introduction
- The Definition of Management
- What is a Leader?
- The Practice of Leadership
- Authentic Leadership
- Barriers to Leadership and False Assumptions
- Mentoring and Coaching
- Building a Healthy Work Environment
- Nurse Manager Role and The Intergenerational Workforce
- Quality Indicators
- Managed Care and Case Management
- Budgeting and Finance
- Follower as Nurse Leader
- Nurse Manager as Leader
- Nurse Executive as Leader
- Leadership Within Professional Organizations
- Leadership in the Community
- Leadership Through Appointed and Elected Office
- Conclusion
- Reflections
- The Evidence
- Tips for Growth as a Follower
- Tips for a New Manager
- Tips for Becoming a Leader
- References
- 25: Thriving for the Future
- Introduction
- 2021, A Year of Redirection
- Leadership Demands for The Future
- Leadership Strengths for the Future
- Visioning, Forecasting, and Innovating
- The Wise Forecast Model©
- Shared Vision
- Projections for the Future
- How do We Prepare for The Future?
- Conclusion
- Reflections
- Best Practices
- Tips for Thriving in The Future
- References
- Appendix Answers to Next-Generation NCLEX® Case Studies
- Case Study 3.1
- Case Study 13.1
- Case Study 14.1
- Case Study 15.1
- Case Study 16.1
- Index
- Edition: 8
- Published: June 2, 2022
- Imprint: Mosby
- No. of pages: 648
- Language: English
- LooseLeaf ISBN: 9780323829687
- Paperback ISBN: 9780323792066
- eBook ISBN: 9780323792073
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Patricia S. Yoder-Wise
Dr. Yoder-Wise is professor and Dean Emerita at Texas Tech University Health Sciences Center, and she also teaches for the University of Texas Health Science Center-Houston. She has taught in every type of nursing education program from nursing assistant through doctoral and continuing education. She is an author (e.g., Leading and Managing in Nursing and leadership/competence articles), editor (e.g., The Journal of Continuing Education in Nursing /Nursing Forum), and serves as president of the Wise Group. Dr. Yoder-Wise is a past president of the Texas Nurses Association, American Nurses Credentialing Center, CGEAN, and the President of the National League for Nursing.
Affiliations and expertise
Texas Tech University Health Sciences Center, Lubbock, TexasSS
Susan Sportsman
Dr. Sportsman is the co-author on this title. She has worked as a medical-surgical and psychiatric nurse in hospitals and in the community; she has been a teacher and an administrator in both service and education; and she has consulted for a broad spectrum of colleges and universities throughout North America. Most recently she served as Director of Consulting Services at Elsevier’s Education Division. Prior to that she held positions as Dean of the College of Health Science and Human Services at Midwestern State University; Associate Dean of Nursing at Texas Tech University; and Vice President, Mental Health Programs at Harris Methodist Health System.