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Interpersonal Relationships

Professional Communication Skills for Nurses

  • 9th Edition - March 16, 2022
  • Latest edition
  • Author: Kathleen Underman Boggs
  • Language: English

**Selected for Doody’s Core Titles® 2024 in Patient Education**Master the skills you need to communicate effectively in the health care setting! Interpersonal Relations… Read more

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Description

**Selected for Doody’s Core Titles® 2024 in Patient Education**

Master the skills you need to communicate effectively in the health care setting! Interpersonal Relationships: Professional Communication Skills for Nurses, 9th Edition shows how you can interact with patients, families, and the health care team in ways that are professional, honest, empathetic, and knowledgeable. A clear guide to essential competencies, this book covers relationship skills, health promotion, patients with special communication needs, and interprofessional communication. Case examples make it easier to apply communication theories to real-life practice. New to this edition are Next Generation NCLEX® (NGN)-style case studies and a new chapter on managing personal stress. Written by noted educator Kathleen Underman Boggs, this reference is a two-time winner of the American Journal of Nursing Book of the Year award.

Key features

  • Integrated holistic health approach focuses on patient-centered communication and the entire health experience, which requires a fresh perspective and a higher level of patient and family involvement
  • Nursing, behavioral, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication
  • Learning features in each chapter include objectives, basic concepts, and clinical application, all connected by case examples and a relevant research study or analysis of multiple studies
  • Case examples help you learn to develop empathy for clients' perspectives and needs
  • Simulation exercises offer an opportunity to practice, observe, and critically evaluate your professional communication skills in a safe learning environment
  • Evidence-Based Practice boxes summarize research findings related to the chapter topic
  • Ethical Dilemma boxes help you understand key ethical concepts
  • Chapters on communication across the lifespan focus on the communication needs of children, older adults, patients with communication deficits, patients in end-of-life care, and others
  • Coverage of Quality & Safety Education for Nurses (QSEN) competencies focuses on the skills, knowledge, and abilities needed for patient-centered care

Readership

Undergraduate nursing students

Table of contents

PART I Theoretical Foundations and Contemporary Dynamics in Patient-Centered Relationships and Communication

1. Communication Theories and Nursing Concepts

2. Clarity and Safety in Communication

3. Professional Guides for Nursing Communication

4. Clinical Judgment: Critical Thinking and Ethical Decision-Making

PART II Essential Communication Competencies

5. Developing Patient-Centered Communication Skills

6. Variation in Communication Styles

7. Intercultural Communication and Patient Diversity

8. Communicating in Groups

PART III Relationship Skills in Health Communication

9. Self-Concept in Professional Interpersonal Relationships

10. Developing Patient-Centered Therapeutic Relationships

11. Bridges and Barriers in Therapeutic Relationships

12. Communicating With Families

13. Resolving Conflicts Between Nurse and Patient

PART IV Communication for Health Promotion and Disease Prevention

14. Communication Strategies for Health Promotion and Disease Prevention

15. Communication in Health Teaching and Coaching

16. Communication With Patients Who Are in Stressful Situations

PART V Accommodating Patients With Special Communication Needs

17. Communicating With Patients Experiencing Communication Deficits

18. Communicating With Children

19. Communicating With Older Adults

20. Communicating With Patients in Crisis

21. Communication Approaches in Palliative Care

PART VI Collaborative Professional Communication

22. Role Relationship Communication Within Nursing

23. Interprofessional Communication

24. Communicating for Continuity of Care

25. e-Documentation in Health Information Technology Systems

26. Mobile-Health and Communication Technology

27. Intrapersonal Communication to Self-Manage Stress and Promote Nurse Wellness

Appendix I: Next-Generation NCLEX® Examination-Style
Case Study Answers

Product details

  • Edition: 9
  • Latest edition
  • Published: August 12, 2022
  • Language: English

About the author

KB

Kathleen Underman Boggs

Kathleen Underman Boggs is a Family Nurse Practitioner and continues to practice. She is retired from teaching and is Associate Professor Emeritus College of Health and Human Services University of North Carolina Charlotte, Charlotte, North Carolina.
Affiliations and expertise
Family Nurse Practitioner; Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina, USA