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Dedication
Preface
Acknowledgments
List of figures, table and case studies
About the authors
Chapter 1: What are scenarios?
The future is not linear
What is the value of scenarios?
The future impacting on libraries
What is the future and does science fiction predict the future?
Change
An initial view of the Internet
Change of attitudes toward the future
Development of scenarios as a discipline
Chapter 2: The complexities of our informational environment
This chapter
What is the environment?
Libraries and their environments
Disruptive technologies
Broad disruptive technological impact on libraries
Issues in the wider environment
Open source
Open source implications
Digital content
Digital content implications
The author–publisher–library relationship
Content balance
The future of work
Implications for the future of work
Emerging trends
Chapter 3: The future and the past: models are changing
This chapter
The mirror as a powerful tool
Library models in transition
Consortia in our corporate lives
Changing roles of and pressures on consortia
What are we doing, or what is our business model?
Future business models
Chapter 4: Understanding choices
This chapter
What are choices?
Beginning to construct scenarios through choices
Keeping options open
Chapter 5: Toward a new way of thinking
This chapter
How to organise for decisions
Is it all straightforward?
Confronting sameness
Research as a group
Chapter 6: Designing your process
This chapter
Not every process is the same
Scenario construction beginnings
The suggested process
Chapter 7: Scenarios and implementation
This chapter
Preferred Library Scenario
Keeping the scenario alive
Mid-term review
The staff in the implementation of the Preferred Scenario
Chapter 8: Choice, chance and (less than) certainty
This chapter
Chance and randomness
Adoption of risk
Issue 1: abundance of data
Issue 2: search engine capability
Issue 3: avoid group thinking
Issue 4: learn to take risks
Issue 5: continue to build a trust metric for the library
Issue 6: so what is your future?
Conclusion
Chapter 9: Case studies
Case study 1: A major Hong Kong university library
Case study 2: A major Australian university library
Case study 3: CAVAL Ltd, Melbourne, Australia
Case study 4: SOLINET scenarios
Case study 5: Public library
Case study 6: The possible world of library consortia
Chapter 10: Implementation and the impact of change
This chapter
Change, demolition and reconstruction
The human side of change
Getting involved and involvement
Following through and embedding the change
Change and scenario planning
Further reading
Index
SO
PS