Designing the Search Experience
The Information Architecture of Discovery
- 1st Edition - December 19, 2012
- Latest edition
- Authors: Tony Russell-Rose, Tyler Tate
- Language: English
Search is not just a box and ten blue links. Search is a journey: an exploration where what we encounter along the way changes what we seek. But in order to guide people along th… Read more
Search is not just a box and ten blue links. Search is a journey: an exploration where what we encounter along the way changes what we seek. But in order to guide people along this journey, designers must understand both the art and science of search.In Designing the Search Experience, authors Tony Russell-Rose and Tyler Tate weave together the theories of information seeking with the practice of user interface design.
- Understand how people search, and how the concepts of information seeking, information foraging, and sensemaking underpin the search process
- Apply the principles of user-centered design to the search box, search results, faceted navigation, mobile interfaces, social search, and much more
- Design the cross-channel search experiences of tomorrow that span desktop, tablet, mobile, and other devices
Information architects, user experience designers, search engineers, project developers and managers, researchers and students in information retrieval, human-information interaction, and HCI
Dedication
Contributors
About the Authors
Acknowledgments
Introduction
Part 1. A Framework for Search and Discovery
The Dimensions of Search User Experience
Chapter 1. The User
Novices and Experts
Verbal and Visual Learners
Summary
References
Chapter 2. Information Seeking
Models of Information Seeking
Information Foraging
Sensemaking
Stages of Information Seeking
Summary
References
Chapter 3. Context
A Framework for Context
A Context-Based Model of Search
Physical Context
The Information Landscape
Summary
References
Chapter 4. Modes of Search and Discovery
Search Modes and Frameworks
Designing for Search Modes
Mode Chains and Patterns
Designing for Mode Chains
Summary
References
Part 2. Design Solutions
Chapter 5. Formulating the Query
Entering the Query
Refining the Query
Keeping on Track
Summary and Best Practices
References
Chapter 6. Displaying and Manipulating Results
Displaying Search Results
Search Results Pages
Manipulating Search Results
Summary and Best Practices
References
Chapter 7. Faceted Search
Definitions
Layout
Default State
Display Formats
Showing Additional Values
Communicating the Navigational State
Interaction Patterns
Summary and Best Practices
References
Chapter 8. Mobile Search
Mobile Information Seeking
Mobile Design Principles
Mobile Design Solutions
Summary
References
Chapter 9. Social Search
Three Circles of Collaboration
Designing for Inner Circle Collaboration
Designing for Social Circle Collaboration
Designing for Outer Circle Collaboration
Summary
References
Part 3. Designing the Future
Chapter 10. Cross-Channel Information Interaction
The Postdesktop Era
Optimization
Consistency
Continuity
The Cross-Channel Blueprint
Experience Maps
Summary
References
Index
- Edition: 1
- Latest edition
- Published: December 19, 2012
- Language: English
TR
Tony Russell-Rose
Tony Russell-Rose began his career with a PhD investigating the use of statistical and knowledge-based language modelling to improve the accuracy of handwriting recognition systems. He was then awarded a Royal Academy of Engineering Fellowship at HP Labs working on speech recognition interfaces and a further fellowship at BT Labs working on intelligent agents for information retrieval.
He then joined Canon Research Centre Europe as Senior Research Scientist, where he was promoted to Head of Information Retrieval R&D. He was then appointed Leader of Language Technology at Reuters, where he established a global centre of excellence for NLP. After a period heading up software development at the Advanced Computation Lab of CR-UK, he was approached by Oracle to lead their European UX practice. He returned to academia in 2019 as Reader in Cognitive Computing at Goldsmiths, University of London. He is also Director of UXLabs Ltd and Royal Academy of Engineering Visiting Professor at Essex University.
Affiliations and expertise
City St George's, University of London, Northampton Square, London, UKTT
Tyler Tate
Tyler Tate is the co-founder and design lead of TwigKit, a London-based company that provides a library of user interface components for rapidly building search-based applications. At TwigKit he has helped numerous startups, corporations, and government organizations achieve superb search experiences. Prior to specializing in search Tyler ran a small design studio, taught a university course on web design, worked at a content management company, and most recently was the design lead at Nutshell, a customer relationship management company.
Tyler also organizes the Enterprise Search London meetup. He has written articles for online publications such as A List Apart, Boxes & Arrows, UX Magazine, Johnny Holland, UX Matters, and Smashing Magazine, and has created two CSS frameworks-the 1KB CSS Grid and the Semantic Grid System-which have been downloaded hundreds of thousands of times. He is @TylerTate on Twitter and blogs at TylerTate.com. Tyler is an American currently living in Cambridgeshire, England with his wife, Ruth, and two boys, Galileo and Atticus.
Affiliations and expertise
Co-Founder and Designer, TwigKit, United KingdomRead Designing the Search Experience on ScienceDirect