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Change Management in Information Organizations
- 1st Edition - November 1, 2024
- Author: Zhixian Yi
- Language: English
- Paperback ISBN:9 7 8 - 0 - 3 2 3 - 9 1 2 3 7 - 2
- eBook ISBN:9 7 8 - 0 - 3 2 3 - 9 1 5 8 0 - 9
Against the background of the acceleration of change caused by the COVID-19 pandemic, Change Management in Information Organizations presents topics in change management fo… Read more
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Request a sales quoteAgainst the background of the acceleration of change caused by the COVID-19 pandemic, Change Management in Information Organizations presents topics in change management for information organizations that are of practical help for rapidly adapting to, and managing, changing circumstances. As organizations re-examine practices, services and resources, and innovate for competitive advantage, the book offers theoretical and evidence-based material: including empirical research and insights from academic library directors. It introduces fundamental concepts of change management enabling professionals to conceptualize, plan, set up, carry out and evaluate change. Across twelve chapters, this book provides a solution for those managing change in information organizations, bringing them up to speed on models, approaches and methods of change management. The book enables information professionals, academic librarians, archivists, museum specialists, library managers and administrators, university administrators, and graduate students in library and information science to successfully negotiate the new realities.
- Presents key topics in change management for information organizations
- Gives empirical insights into the process of change management for information organizations
- Offers a good understanding of approaches and methods for conceptualizing, planning, carrying out and evaluating change
- Provides methods and approaches to assess the effectiveness of change management
- Concentrates on the unique situation and needs of change in information organizations
Information professionals, academic librarians, archivists, museum specialists, library managers and administrators, and university administrators; graduate students in library and information science, e.g. studying for the MLIS
Biography
Preface
Acknowledgments
1. Introduction to Change Management
1.1 What is Change?
1.2 Types of Change
1.3 What is Change Management?
1.4 Why is Change Management Important in Information Organizations?
1.5 The Environments of Change Management
1.6 Change and Organizational Culture
1.7 Change Management Life Cycle
1.8 A Leader’s Roles in Leading and Managing Change
1.9 Summary
References
2. Change Management Models and Approaches
2.1 Kurt Lewin’s Three-step Model
2.2 John Kotter’s Eight-stage Model
2.3 Bolman & Deal’s Reframing Change Model
2.4 Approaches to Change Management
2.5 Approaches to Managing Change in Different Areas
2.6 Summary
References
3. Conceptualizing the Change
3.1 Creating the Change Concept
3.2 Environmental Analysis, Trend Analysis and Stakeholder Analysis
3.3 Understanding and Deciding on the Change
3.4 Evaluating the Change Concept
3.5 Summary
References
4. Planning the Change
4.1 The Process of Planning the Change
4.2 Creating the Vision for Change
4.3 Developing Strategies and Tactics
4.4 Identifying and Overcoming Resistance to Change
4.5 Developing the Plan for the Change
4.6 Reviewing and Evaluating Each Step and All Documents
4.7 Summary
References
5. Setting the Goals and Objectives for Change
5.1 The Importance of Setting the Goals and Objectives for Change
5.2 The Goal-setting Process
5.3 Approaches to Setting Goals for Change
5.4 Summary
References
6.Approaches to Resolving Conflict
6.1 What is Conflict?
6.2 Causes of Conflict and Types of Conflict
6.3 Approaches to Resolving Conflict
6.4 Summary
References
7. Communicating Change with People in an Organization
7.1 Definition of Communication and The Importance of Good Communication
7.2 Types of Communication and The Communication Process
7.3 Approaches to Communicating Change with People
7.4 Summary
References
8. Approaches to Conducting Meetings
8.1 The Importance of Meetings
8.2 Types of Meetings
8.3 The Process of Conducting a Change Meeting
8.4 Approaches to Conducting Change Meetings
8.5 Summary
References
9. Making Change Decisions
9.1 The Importance of Making the Right Change Decisions
9.2 Types of Decisions
9.3 The Change Decision-making Process
9.4 Approaches to Making Change Decisions
9.5 Summary
References
10. Evaluating the Change
10.1 What is Change Evaluation?
10.2 Types of Evaluations
10.3 The Process of Evaluating the Change
10.4 Approaches to Evaluating the Change and Methods Used to Assess the Effectiveness of
Change Management
10.5 Summary
References
11. Managing Change in Information Technology
11.1 Definition of Information Technology
11.2 Types of Information Technology
11.3 The Process of Managing Change in Information Technology
11.4 Approaches to Managing Change in Information Technology
11.5 Summary
References
12. The Future of Change Management
12.1 Challenges
12.2 Trends
12.3 Summary
References
Glossary
Index
Preface
Acknowledgments
1. Introduction to Change Management
1.1 What is Change?
1.2 Types of Change
1.3 What is Change Management?
1.4 Why is Change Management Important in Information Organizations?
1.5 The Environments of Change Management
1.6 Change and Organizational Culture
1.7 Change Management Life Cycle
1.8 A Leader’s Roles in Leading and Managing Change
1.9 Summary
References
2. Change Management Models and Approaches
2.1 Kurt Lewin’s Three-step Model
2.2 John Kotter’s Eight-stage Model
2.3 Bolman & Deal’s Reframing Change Model
2.4 Approaches to Change Management
2.5 Approaches to Managing Change in Different Areas
2.6 Summary
References
3. Conceptualizing the Change
3.1 Creating the Change Concept
3.2 Environmental Analysis, Trend Analysis and Stakeholder Analysis
3.3 Understanding and Deciding on the Change
3.4 Evaluating the Change Concept
3.5 Summary
References
4. Planning the Change
4.1 The Process of Planning the Change
4.2 Creating the Vision for Change
4.3 Developing Strategies and Tactics
4.4 Identifying and Overcoming Resistance to Change
4.5 Developing the Plan for the Change
4.6 Reviewing and Evaluating Each Step and All Documents
4.7 Summary
References
5. Setting the Goals and Objectives for Change
5.1 The Importance of Setting the Goals and Objectives for Change
5.2 The Goal-setting Process
5.3 Approaches to Setting Goals for Change
5.4 Summary
References
6.Approaches to Resolving Conflict
6.1 What is Conflict?
6.2 Causes of Conflict and Types of Conflict
6.3 Approaches to Resolving Conflict
6.4 Summary
References
7. Communicating Change with People in an Organization
7.1 Definition of Communication and The Importance of Good Communication
7.2 Types of Communication and The Communication Process
7.3 Approaches to Communicating Change with People
7.4 Summary
References
8. Approaches to Conducting Meetings
8.1 The Importance of Meetings
8.2 Types of Meetings
8.3 The Process of Conducting a Change Meeting
8.4 Approaches to Conducting Change Meetings
8.5 Summary
References
9. Making Change Decisions
9.1 The Importance of Making the Right Change Decisions
9.2 Types of Decisions
9.3 The Change Decision-making Process
9.4 Approaches to Making Change Decisions
9.5 Summary
References
10. Evaluating the Change
10.1 What is Change Evaluation?
10.2 Types of Evaluations
10.3 The Process of Evaluating the Change
10.4 Approaches to Evaluating the Change and Methods Used to Assess the Effectiveness of
Change Management
10.5 Summary
References
11. Managing Change in Information Technology
11.1 Definition of Information Technology
11.2 Types of Information Technology
11.3 The Process of Managing Change in Information Technology
11.4 Approaches to Managing Change in Information Technology
11.5 Summary
References
12. The Future of Change Management
12.1 Challenges
12.2 Trends
12.3 Summary
References
Glossary
Index
- No. of pages: 246
- Language: English
- Edition: 1
- Published: November 1, 2024
- Imprint: Chandos Publishing
- Paperback ISBN: 9780323912372
- eBook ISBN: 9780323915809
ZY
Zhixian Yi
Dr. Zhixian (George) Yi is a lecturer and former leadership specialization coordinator and PhD supervisor in the School of Information and Communication Studies at Charles Sturt University, Australia. He teaches courses in management and marketing, and is a researcher of change management, leadership, management and marketing. He holds a PhD in information science and a PhD minor in educational leadership from Texas Women’s University and a master’s degree in information science from Southern Connecticut State University in the USA, and was awarded the 2009 Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He has published 30 refereed articles in 14 journals including top-ranking journals and 5 refereed conference proceedings and won two international research awards, and has been commended for his work. In addition, he is an assessor for the Australian Research Council, a member of the editorial board of The Journal of Academic Librarianship (the first-tier international journal), an editor of the Journal of Aussie-Sino Studies and a section editor of Open Information Science. Additionally, he has published Marketing Services and Resources in Information Organizations, also with Elsevier.
Affiliations and expertise
Lecturer, School of Information and Communication Studies, Charles Sturt University, Australia