Decision Support Systems: Myth or Reality?

This book gives an insider's view of the construction and use of decision support systems for various parts of the management process. Decision support systems are studied in their use as supporting tools for planning, problem solving and decision-making in a real-life, business context, and as research instruments for developing conceptual frameworks and methodologies for management research. Real life DSSs are explored and described; the competitive edge achievable with DSSs is formulated and tested; and DSSs as part of the management process and as developments of the management research tradition are discussed. With over 200 references to literature up to 1989 and in part to 1990, Decision Support Systems: Myth or Reality? gives insight into the essence and substance of DSSs and both an intuitive and a conceptual grasp of the use of DSSs in management.