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Managing Quality
- 1st Edition - July 7, 1994
- Authors: Des Bell, George Wilson, PHILIP MCBRIDE
- Language: English
- eBook ISBN:9 7 8 - 0 - 0 8 - 0 9 3 8 1 7 - 2
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management… Read more
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Request a sales quoteManaging Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Shows to understand quality management systems, tools and techniques
Assesses the cost of quality
Demonstrates how to promote quality amongst your team members
Assesses the cost of quality
Demonstrates how to promote quality amongst your team members
Managers studying for the operations and quality modules of CMS/DMS, NVQ management programmes and MBAs; Any manager involved in strategic decisions affected by quality issues.
Preface; Quality as a strategic issue; Quality management systems; Determining the capability for quality; Design control and management; Control of quality; Managing quality costs; The organization of quality; Teamwork for quality; Training for quality; Assessment of quality; Bibliography; Index.
- No. of pages: 256
- Language: English
- Edition: 1
- Published: July 7, 1994
- Imprint: Butterworth-Heinemann
- eBook ISBN: 9780080938172
DB
Des Bell
Affiliations and expertise
Vice President Transportation, Six Sigma Programme, Bombardier Montreal.GW
George Wilson
Affiliations and expertise
Senior Quality Executive, Northern Ireland Quality Centre.PM
PHILIP MCBRIDE
Affiliations and expertise
Shorts Brothers Plc